250+ Archives - Netchex

Zaxby’s

Multi-location restaurant chain outgrows Outlook

Based In

Georgia

Industry

Restaurant

Employe Count

700+

Previous Provider

Quickbooks
Zaxby’s

6,500+ organizations trust Netchex

1888 MILLS
Access Health
Applebees 1
avala 1
BK Corrosion
CampGladiator 1
CFAN
ELGHT
fidelity
Goodwill
IHOP
JM test
MoneyHill_Horizontal_Black 1
NORTHWEST X SOUTHERN HOSPITALITY 1
slim chickens
STONE STRENGTH SYSTEMS
taco-bell-1

About Miss Management Inc (Zaxby’s)

 Based in Watkinsville, Georgia, Miss Management Inc is a management service operating several locations of Zaxby’s, the fast-casual chicken restaurant chain. As their payroll and human capital management provider, we work closely with Jennifer in their Human Resources department, who is also a full-time wife and mom of three busy teenagers. 

Life Before Netchex

 Before switching to Netchex in 2014, Miss Management was strictly utilizing Quickbooks for all things payroll and human resources. As the company started to grow, they realized manual processes were no longer going to cut it. More franchises were opening, which meant more locations running payroll, more employees needing to be onboarded, more managers being promoted, and more recruiting was required to fill those new positions. With the switch to Netchex, they are now able to run payroll, onboard employees, and recruit new talent efficiently— all from a single-source platform. This move was a game-changer for their Human Resources team, and when Jennifer has to single-handedly process payroll for 18 locations and 700 employees, she knows Netchex will get the job done.

Unmatched Customer Service

 Miss Management needs payroll to run quickly and accurately, and with so many locations and employees, they are bound to experience an issue here or there. Jennifer has described her experience with our service team as “effortless and very helpful,” and that our service team representatives are “always helpful, cheery, and always willing to do whatever to resolve the issue.” With our team-based approach to service, our clients aren’t calling 1-800 numbers or call centers who are not prepared or knowledgeable about her questions. Our clients know they can rely on a helpful, happy customer service rep when they call or email the Netchex service team.

[Netchex’s service team is] effortless and very helpful and always helpful, cheery, and always willing to do whatever to resolve the issue.

Jennifer, Restaurant

Turnover Nightmares

It’s well known that the restaurant industry, especially fast-food/ fast casual operations, experience some of the highest turnover rates in comparison to other industries. In 2017, the National Restaurant Association reported 73% employee turnover, with the fast-food industry coming in at over 100% – that means a continuous hiring process for Miss Management and their Zaxby’s locations. 

The Netchex Impact

Relying on Quickbooks was limiting for Miss Management, and meant they were recruiting, hiring and onboarding new employees with manual processes, risking compliance errors and fines. The switch to Netchex put our powerful NetGuide solution into their HR toolbox, placing the entire employee life-cycle in their hands and online. 

NetGuide onboarding gives them immediate compliance by having new hires complete and file their I-9s, W-4s, and all state and federal forms. They can sign non-disclosure and privacy agreements electronically before they walk through the door, and electronically view your handbook and company policies. NetGuide pushes all new hire information into Netchex’s payroll system instantly, while managing complete information management from start to end of employment. They can automate the process even further by developing standard procedures for different departments, as well as setting up tasks to alert new hires of incomplete responsibilities. 

Company culture and retention is key in today’s shrinking workforce, especially when dealing with high turnover. With NetGuide, new hires can view orientation documents and videos before starting their new job. Virtual trainings can be assigned through embedding your tutorials, and automatic alerts are generated for certification renewals and performance reviews. 

When it comes down to it, nothing is more important than getting your employees paid—and Netchex ensures that with our single-source platform. In addition to the above advantages and efficiencies of NetGuide, once your new hires are onboarded, they are automatically applied to your payroll, so they never miss a paycheck. With NetGuide, you can also take care of gathering their direct deposit information with an assigned task, making sure you have everything you need to make their new employment experience as seamless as possible. 

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Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

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GetApp
Capterra Shortlist 2023 (1) 1

Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

Testimoinail1
“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
Netchex HR & payroll technology

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Learn more Arrow
Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Learn more Arrow
Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Learn more Arrow
Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learn more Arrow
Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

Learn more Arrow
Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Learn more Arrow
Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Learn more Arrow
Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Learn more Arrow
Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

Learn more Arrow

Jackson Hospitality Services

Streamlining payroll & reporting processes

Based In

Alabama

Industry

Hotel/Hospitality

Employe Count

250

Previous Provider

ADP, Paychex
Jackson Hospitality Services

6,500+ organizations trust Netchex

1888 MILLS
Access Health
Applebees 1
avala 1
BK Corrosion
CampGladiator 1
CFAN
ELGHT
fidelity
Goodwill
IHOP
JM test
MoneyHill_Horizontal_Black 1
NORTHWEST X SOUTHERN HOSPITALITY 1
slim chickens
STONE STRENGTH SYSTEMS
taco-bell-1

About Jackson Hospitality Services

Jackson Hospitality Services is a hotel management and development company featuring brands like Hilton, Choice Hotels, and other boutique hotels. With a proven track record of property development and operations, Jackson Hospitality Services needed a payroll and HR company that was better equipped to meet their growing needs, including multi-location payroll, more accurate timekeeping, and easier, more customizable reporting.

Payroll

Jackson Hospitality Services wanted to streamline their payroll process, while still ensuring payroll and data accuracy. With Netchex, they were able to shorten the time it takes to process payroll, while offering new payment options to their employees and reducing expenses.  

Netchex has made a vast improvement in how we process our payroll, including the time it takes for the entire payroll procedure,

Ricky Rogers, Controller, Hospitality

Timekeeping

With numerous locations, Jackson Hospitality Services utilizes multiple timekeeping procedures, including web-based clocks, biometric clocks, and the Netchex mobile app. Netchex enables managers to easily view and approve employee timesheets, track and approve time off requests, and receive overtime and other time-related notifications to help reduce labor cost.

“With Netchex, so many issues were resolved! We made an excellent choice to change to Netchex!” – Ricky Rogers, Controller at Jackson Hospitality Services

Reporting

Before Netchex, financial reporting was a frustrating and time consuming task for Rogers. With previous payroll companies, it took way too much time to convert various reports to their accounting software.

“The time it takes to produce reports has been reduced primarily because of the standard reports available in Netchex, which are flexible enough to customize departments and positions.”

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Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

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sourceforge_fall_2023 (2)
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software advice frontrunners
GetApp
Capterra Shortlist 2023 (1) 1

Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

Testimoinail1
“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
Netchex HR & payroll technology

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Learn more Arrow
Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Learn more Arrow
Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Learn more Arrow
Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learn more Arrow
Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

Learn more Arrow
Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Learn more Arrow
Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Learn more Arrow
Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Learn more Arrow
Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

Learn more Arrow

Regal Hospitality

Improved service & time-saving HR + Payroll technology for a hotel management group

Based In

Ohio

Industry

Hotel/Hospitality

Employe Count

500

Previous Provider

Paycom
Regal Hospitality

6,500+ organizations trust Netchex

1888 MILLS
Access Health
Applebees 1
avala 1
BK Corrosion
CampGladiator 1
CFAN
ELGHT
fidelity
Goodwill
IHOP
JM test
MoneyHill_Horizontal_Black 1
NORTHWEST X SOUTHERN HOSPITALITY 1
slim chickens
STONE STRENGTH SYSTEMS
taco-bell-1

About Regal Hospitality

Regal Hospitality is a hotel management company with twelve hotels across six states focusing primarily on Hilton, IHG, and Marriott brands. They came to Netchex after several years with Paycom.

One of the struggles we had with our previous company is that they didn’t have a good understanding of our industry and our industry-specific needs.

Erica Payne, Human Resources Manager at Regal Hospitality

With a large number of clients from the hospitality sector, Netchex is uniquely positioned as one of the go-to-choices for the industry through our partnership with Hotel Effectiveness.

Customer Service & Communication

Clients in the hospitality industry know how important excellent customer service is—and Regal Hospitality just wasn’t getting it from their previous provider. At Netchex, we make customer service and communication a top priority.

Quick and Easy Implementation

When you are ready to make the switch, waiting on implementation can be an agonizing process—but not with Netchex. Our implementation process is streamlined to get your company up and running as soon as possible.

The biggest issue that surfaced was the lack of service and communication from Paycom. A request would be submitted, and it could be days to weeks before an answer was received.

Erica Payne, Human Resources Manager at Regal Hospitality

Saving Time and Money

In addition to cutting their payroll process time in half and eliminating many manual tasks, Netchex helps Erica and the Regal Hospitality team save time in other ways too.

This is the first software I’ve ever used that had full admin capabilities from their mobile app. This is a tremendous timesaver!

Erica Payne, Human Resources Manager at Regal Hospitality
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Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

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Group
sourceforge_fall_2023 (2)
tech-cares-2023-flat-1 (1)
software advice frontrunners
GetApp
Capterra Shortlist 2023 (1) 1

Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

Testimoinail1
“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
Netchex HR & payroll technology

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Learn more Arrow
Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Learn more Arrow
Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Learn more Arrow
Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learn more Arrow
Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

Learn more Arrow
Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Learn more Arrow
Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Learn more Arrow
Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Learn more Arrow
Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

Learn more Arrow

Merchants FoodService

Saving HR staff time and enabling them to focus on employee engagement

Based In

Mississippi

Industry

Distributor

Employe Count

800 (Peak Season 15,000)

Previous Provider

Optimum Employer Solutions
Merchants FoodService

6,500+ organizations trust Netchex

1888 MILLS
Access Health
Applebees 1
avala 1
BK Corrosion
CampGladiator 1
CFAN
ELGHT
fidelity
Goodwill
IHOP
JM test
MoneyHill_Horizontal_Black 1
NORTHWEST X SOUTHERN HOSPITALITY 1
slim chickens
STONE STRENGTH SYSTEMS
taco-bell-1

About Merchants FoodService

Founded in 1904, Merchants FoodService has grown into one of the largest FoodService distributors in the U.S. with operations in 12 states. Over the past 8 years, HR Director Jan Farve has built the HR department into multiple employees in-house and in their distribution centers.

Personalization and Growth

Merchants FoodService needed a payroll and HR company that could not only provide for their exact current needs, but also grow alongside them in the future. They found that in Netchex.

Having an HR technology company that could personalize our needs, completely sold us on Netchex. The recent improvements such as the mobile app, performance management, and scheduler were all great ideas that we wanted to be a part of.

Jan Farve, HR Director, Distribution

Saving Time and Money

The goal when using any form of technology in the workplace is to make jobs easier and increase profits. Not all HR technologies can deliver both; Netchex can.

With Netchex, our payroll processing takes about 4 hours less a week and our benefit maintenance saves about 5-8 hours per week. Not only will you save time, you will find features you can use that will make your life easier—even if you didn’t know you needed it.

Jan Farve, HR Director, Distribution

Empowering Employees

Having to spend less time on manual tasks and paperwork enables HR staff to work more closely on initiatives that directly improve employee engagement and morale—something not every HR company can provide.

Our previous provider had no options for empowering the employee to manage their personal data. This all frees us up to handle our employee’s needs on a more personal level and create a sense of employee engagement within our organization. The technology to make being employed with you easier is a big recruiting tool.

Jan Farve, HR Director, Distribution
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Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

Group-1
Group
sourceforge_fall_2023 (2)
tech-cares-2023-flat-1 (1)
software advice frontrunners
GetApp
Capterra Shortlist 2023 (1) 1

Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

Testimoinail1
“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
Netchex HR & payroll technology

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Learn more Arrow
Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Learn more Arrow
Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Learn more Arrow
Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learn more Arrow
Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

Learn more Arrow
Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Learn more Arrow
Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Learn more Arrow
Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Learn more Arrow
Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

Learn more Arrow

The YMCA

Simplifying complex payroll operations and enhancing employee management

Based In

Louisiana

Industry

Non-Profit

Employe Count

500

Previous Provider

The YMCA

6,500+ organizations trust Netchex

1888 MILLS
Access Health
Applebees 1
avala 1
BK Corrosion
CampGladiator 1
CFAN
ELGHT
fidelity
Goodwill
IHOP
JM test
MoneyHill_Horizontal_Black 1
NORTHWEST X SOUTHERN HOSPITALITY 1
slim chickens
STONE STRENGTH SYSTEMS
taco-bell-1

About The YMCA

The YMCA has been part of Greater New Orleans since 1852. Today, the YMCA of Greater New Orleans serves over 42,000 people every year, including 10,000 youth. At the Y, they serve their members and the community alike. Over half of the individuals and families they reach are community members that attend programs and events throughout the year. As a non-profit organization, the YMCA was looking for a solution that was cost effective, provided better service than their previous provider, and could still effectively manage over 400 employees. They also struggled with tracking eligibility for the YMCA retirement fund and ACA compliance.

The Experience

Netchex provided a single-source solution that allows their employees to clock in and out to multiple departments with multiple pay rates via the web. To resolve their retirement fund eligibility challenges, the Netchex team built a custom report that simplifies their tracking process for participation in the fund. Our ACA capabilities created additional reporting and tracking requirements for them as well. They now have a system that can ensure they are ACA compliant with full-time equivalency tracking.

Why We Were (And Are) The Best Solution

The move to Netchex has benefited our association in many ways. The most immediate benefit was a reduction of over 30% in our payroll processiong costs. At the same time, we noticed a vast improvement in service. At Netchex, we’re assisgned a Client Advocate we’re able to contact for assistance and support. Our previous payroll processor did not offer this and we frequently experienced difficulty with access to support.

Louis K. Ogle, Jr. Chief Administrative Officer, Professional Services

YMCAs typically have a large number of employees who work in a variety of departments at varying rates of pay, and ours is no different. Netchex allows us to assign multiple departments and corresponding pay rates to our employees. They clock in under the applicable department and pay rate, making timesheet approval simple for supervisors who can track and approve time electronically. Netchex has also provided us with an incredible amount of support related to the Affordable Care Act. We’re able to easily track hours worked for seasonal and variable hourly employees to determine eligibility for health insurance. Netchex simplifies health insurance eligibility compliance, determination and reporting.

Louis K. Ogle, Jr. Chief Administrative Officer, Professional Services

Finally, Netchex has been a good corporate partner. Much of what YMCA is able to do for our community depends on the generous support from individuals and businesses. Netchex has always answered the call to support us in our mission in the Greater New Orleans area.

Louis K. Ogle, Jr. Chief Administrative Officer, Professional Services
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Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

Group-1
Group
sourceforge_fall_2023 (2)
tech-cares-2023-flat-1 (1)
software advice frontrunners
GetApp
Capterra Shortlist 2023 (1) 1

Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

Testimoinail1
“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
Netchex HR & payroll technology

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Learn more Arrow
Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Learn more Arrow
Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Learn more Arrow
Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learn more Arrow
Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

Learn more Arrow
Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Learn more Arrow
Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Learn more Arrow
Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Learn more Arrow
Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

Learn more Arrow

St. James Place

Minimizing the risk of compliance issues and enhancing operational efficiencies

Based In

Louisiana

Industry

Senior Care

Employe Count

300

Previous Provider

In-House
St. James Place

6,500+ organizations trust Netchex

1888 MILLS
Access Health
Applebees 1
avala 1
BK Corrosion
CampGladiator 1
CFAN
ELGHT
fidelity
Goodwill
IHOP
JM test
MoneyHill_Horizontal_Black 1
NORTHWEST X SOUTHERN HOSPITALITY 1
slim chickens
STONE STRENGTH SYSTEMS
taco-bell-1

About St. James Place

From engaging social activities to bucket list travel opportunities, St. James residents have more time to pursue personal interests and enjoy an active lifestyle living stress-free and maintenance-free. Situated on a beautiful stretch of 52-acres once known as the Duplantier Plantation in Baton Rouge, Louisiana, the community takes pride in providing the perfect setting to Live Life Well.

Life Before Netchex

When they were processing in-house, St. James Place realized they had a problem on their hands when small tasks kept piling up, keeping them from their real priorities. Recruiters were spending more time doing paperwork than actually recruiting. The software solutions they were using did not provide notifications for missed punches or upcoming performance reviews. In addition, the finance department had to manually process paper checks for employees not on direct deposit and cut garnishment checks. When they switched to Netchex in 2014, St. James Place was able to get their staff back on track and focusing on what they were hired for, rather than the minutiae.

Why We Were (And Are) The Best Solution

When asked about her experience with Netchex, Donna, their Accounting Manager, is quick to mention the usability and functionality of the entire Netchex system. Our intuitive platform makes it easy for Donna to train her managers and employees, whether they’re onboarding a new employee with NetGuide or simply punching in for the day.

As a single-source solution, Netchex provides St. James with the integrated systems they need to stay cohesive and efficient. Before, they were experiencing burdens on their finance team because several employees were not on direct deposit. With Netchex’s Pay Cards, they’re able to distribute those to employees without direct deposit, paying them with ease.

I love using the Netchex system. It is very easy to use and train.

Donna Tabor, Accounting Manager

Their benefits team was constantly bogged down with manual, time consuming processes, which run the risk of human error and compliance. With our services like NetBroker and 401(k), their benefits administration and reconciliation is now electronic and automated, eliminating the possibility of human error.

Lastly, as a senior care facility with a staff of over 300 employees, St. James Place needed a better way to track time off requests and missed punches. With the Netchex Time and Attendance system, their overall efficiency has increased with real-time visibility of their staff’s timesheets and schedules, as well as in-depth reporting to assist with labor cost management. With more transparency, control and efficiency of their HR, payroll and time and attendance, St. James Place knows they can rely on Netchex as their HCM partner.

curve-svg

Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

Group-1
Group
sourceforge_fall_2023 (2)
tech-cares-2023-flat-1 (1)
software advice frontrunners
GetApp
Capterra Shortlist 2023 (1) 1

Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

Testimoinail1
“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
Netchex HR & payroll technology

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Learn more Arrow
Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Learn more Arrow
Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Learn more Arrow
Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learn more Arrow
Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

Learn more Arrow
Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Learn more Arrow
Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Learn more Arrow
Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Learn more Arrow
Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

Learn more Arrow

Fidelity Bank

Eliminating duplicate data entry and providing insights needed for your business

Based In

Louisiana

Industry

Banking

Employe Count

400

Previous Provider

In-House
Fidelity Bank

6,500+ organizations trust Netchex

1888 MILLS
Access Health
Applebees 1
avala 1
BK Corrosion
CampGladiator 1
CFAN
ELGHT
fidelity
Goodwill
IHOP
JM test
MoneyHill_Horizontal_Black 1
NORTHWEST X SOUTHERN HOSPITALITY 1
slim chickens
STONE STRENGTH SYSTEMS
taco-bell-1

About Fidelity Bank

Fidelity Bank is a mutual institution chartered by the Office of Financial Institutions (OFI). The purpose of the savings and loan industry was to give people a safe place to save money and to provide funds for housing. At Fidelity, their mission is to remain the long-term institution of choice in the marketplace. They seek to continually improve and enhance their rich heritage of over 100 years. “Here for Good” means helping families and businesses thrive in the communities they serve.

The Experience

Fidelity Bank was entering and processing their HR services in house. Realizing this couldn’t be viable in the long run, they began looking for a system that is integrated, easy to use and could automatically pull reports. Prior to Netchex, Fidelity Bank did not have easy access to their data and often had to compile their reports using massive, complicated spreadsheets. Fidelity also used several systems to manage employee records, resulting in duplicate data entry for Human Resources personnel, and branch managers not having the information they needed to make timely decisions.

Business Impact

Fidelity Bank management can run common or custom reports in just minutes without having to rely on their individual branches to mail in this information. Whether they need text or excel reports, cross-year or department totals, it is now simple to compile and sort information and run comprehensive reports using the Netchex system than hand-tallying and organizing.

Netchex automated alerts put PTO requests, upcoming reviews, expiring licenses and even employee birthdays right on the manager’s home screen. When managers approve a PTO request or complete an annual review, the information is tracked in one system. With the employee self-service portal, employees can see their PTO balance or pull their paystub without having to go through their manager.

Why You Should Consider Netchex

Moving to Netchex’s integrated, web-based system allowed Fidelity’s corporate office and branch managers to communicate more effectively, knowing that both parties had access to the same, accurate and up-to-date information. Utilizing several of Netchex’s services keeps Fidelity’s data secure, comprehensive and organized without the pains of individual branch submissions, decreasing the likelihood of man-made errors.

curve-svg

Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

Group-1
Group
sourceforge_fall_2023 (2)
tech-cares-2023-flat-1 (1)
software advice frontrunners
GetApp
Capterra Shortlist 2023 (1) 1

Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

Testimoinail1
“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
Netchex HR & payroll technology

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Learn more Arrow
Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Learn more Arrow
Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Learn more Arrow
Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learn more Arrow
Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

Learn more Arrow
Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Learn more Arrow
Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Learn more Arrow
Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Learn more Arrow
Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

Learn more Arrow

Slim Chickens

Transformed onboarding process with Netchex

Based In

Arkansas

Industry

Restaurant

Employe Count

500

Previous Provider

ADP
Slim Chickens

6,500+ organizations trust Netchex

1888 MILLS
Access Health
Applebees 1
avala 1
BK Corrosion
CampGladiator 1
CFAN
ELGHT
fidelity
Goodwill
IHOP
JM test
MoneyHill_Horizontal_Black 1
NORTHWEST X SOUTHERN HOSPITALITY 1
slim chickens
STONE STRENGTH SYSTEMS
taco-bell-1

About Slim Chickens

Slim Chickens started with a mission to bring a dose of that southern hospitality to a fast, casual setting—serving fresh handmade food to the communities they serve. When they discovered there was a niche to fill, they rallied where lots of great startups begin, from their garage! Tireless testing and a laser focused vision launched the first Slim Chickens restaurant in Fayetteville, Arkansas, 2003, and how has over 60 locations.

Life Before Netchex

We spoke with Lydia, their Payroll and Benefits Manager, who has been working with Netchex since they made the switch in 2016. In her spare time, Lydia loves to write music and spend time with her family.

Why We Were (And Are) The Best Solution

With a lot on her plate and new hires constantly rolling in, Lydia needed a more efficient onboarding system. With NetGuide, the onboarding process is easy and customizable for each employee, offering complete employee life-cycle management. At Slim Chickens, Lydia not only uses the basic tasks to get new hires onboarded, but she has custom tasks based on their position codes and job types. Depending on their role, Netchex sends specific tasks to these pre-selected people to complete without having to send out any additional notifications. These advantages have automated many manual tasks Lydia was performing before, saving her valuable time to focus on other priorities in her job.

But before she can onboard anyone, Lydia has to make sure she has the right candidates for the many jobs they hire at Slim Chickens. To make this happen, she turns to NetRecruiter, our powerful applicant tracking system that streamlines recruiting, interviewing, and candidate scoring to help you secure hires. NetRecruiter is where they generate their job postings using templates that post to popular job sites directly through the portal. Resumes are pre-filtered to make sure you’re reviewing the most qualified and relevant candidates, saving you time and ensuring the best fit and future for your company. Internal communication is streamlined with the ability to share and rate candidates with co-workers, not to mention implementing simple and consistent communication with candidates.

From hire to retire, Netchex manages the entire employee experience for the employees of Slim Chickens, making the daily tasks of Lydia and her co-workers more streamlined, simple, and efficient.

Night and Day between Netchex and ADP, allowing for incredible efficient processes

Lydia, Payroll and Benefits Manager
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Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

Group-1
Group
sourceforge_fall_2023 (2)
tech-cares-2023-flat-1 (1)
software advice frontrunners
GetApp
Capterra Shortlist 2023 (1) 1

Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

Testimoinail1
“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
Netchex HR & payroll technology

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Learn more Arrow
Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Learn more Arrow
Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Learn more Arrow
Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learn more Arrow
Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

Learn more Arrow
Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Learn more Arrow
Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Learn more Arrow
Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Learn more Arrow
Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

Learn more Arrow

Associated Grocers

Increasing efficiency with our single-source, user friendly software

Based In

Louisiana

Industry

Retail

Employe Count

500

Previous Provider

UltiPro
Associated Grocers

6,500+ organizations trust Netchex

1888 MILLS
Access Health
Applebees 1
avala 1
BK Corrosion
CampGladiator 1
CFAN
ELGHT
fidelity
Goodwill
IHOP
JM test
MoneyHill_Horizontal_Black 1
NORTHWEST X SOUTHERN HOSPITALITY 1
slim chickens
STONE STRENGTH SYSTEMS
taco-bell-1

About Associated Grocers

From their roots in 1950 with 17 founding member stores to their growing membership of over 200 independent retailers in Louisiana, Mississippi and Texas, Associated Grocers remains committed to its original goal of helping the independent grocer remain competitive.From the simple days of providing combined buying power to member-retailers, Associated Grocers now offers a full-service retail operations support and solution center including Procurement, Retail Services and Support, Information Services, Marketing, Advertising, Store Development, Retail Systems, Retail Accounting, and Creative and Print Services – all tailored to member needs. We spoke with Veronica, the Payroll Coordinator for over 50 Associated Grocers stores. On her days off, she likes to spend time with her grandchild and as much time as she can outdoors.

The Netchex Impact

Netchex’s impact on Associated Grocers can be summed up into one word – Efficiency. When they made the switch from UltiPro, the asset that stood out about Netchex over their previous provider is that it takes her very little steps and procedures to process payroll, which is the crux of her job responsibilities.

Why We Were (And Are) The Best Solution

Part of what makes the platform so efficient for Veronica and other payroll administrators is the user-friendly setup. At Netchex, we make sure our client’s voices are heard when developing new features or upgrading any current pages and processes. This constant feedback loop from client to Netchex’s development team is what makes our product so consistently user-friendly and easy to use by payroll administrators and human resources employees alike.

In addition to the intuitive nature of the Netchex platform, Veronica’s favorite part about Netchex is her ability to rely heavily on our service department to solve all of her problems. Associated Grocers has been a Netchex client for 3+ years and still know to this day their calls and emails will be answered by a real person in a timely manner with the solution to her problem.

If I ever run into an issue that needs to be taken care of immediately, they are there to assist.

Veronica at Associated Grocers
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Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

Group-1
Group
sourceforge_fall_2023 (2)
tech-cares-2023-flat-1 (1)
software advice frontrunners
GetApp
Capterra Shortlist 2023 (1) 1

Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

Testimoinail1
“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
Netchex HR & payroll technology

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Learn more Arrow
Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Learn more Arrow
Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Learn more Arrow
Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learn more Arrow
Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

Learn more Arrow
Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Learn more Arrow
Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Learn more Arrow
Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Learn more Arrow
Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

Learn more Arrow

JM Test Systems

Improved recruiting, onboarding, and training to get hires working

Based In

Louisiana

Industry

Manufacturing

Employe Count

400

Previous Provider

ADP
JM Test Systems

6,500+ organizations trust Netchex

1888 MILLS
Access Health
Applebees 1
avala 1
BK Corrosion
CampGladiator 1
CFAN
ELGHT
fidelity
Goodwill
IHOP
JM test
MoneyHill_Horizontal_Black 1
NORTHWEST X SOUTHERN HOSPITALITY 1
slim chickens
STONE STRENGTH SYSTEMS
taco-bell-1

About JM Test Systems

JM Test Systems, Inc. was founded in 1982 to provide quality and expedient service to industries that need repair and N.I.S.T. traceable calibration of test and measurement equipment. The company has grown from a 2 person lab to their current status of over 300 plus employees and 6 laboratories. We spoke with Wendy, the Payroll Administrator for JM Test Systems. She’s worked there for over 13 years and made the switch over to Netchex in 2014. The company’s exponential growth in just a short time had JM looking for a way out from ADP, whose systems couldn’t handle what they needed. The lack of communication and support from their service team there made rolling out their solution difficult, and she knew they needed a new parter who could guide them through the system with proper training and customer support.

Netchex has saved us time in timekeeping, reporting, and several other areas. Netchex has better customer service and helps correct any issues as quickly as possible. They work with you to find the best solutions to any problem.

Wendy at JM Test Systems

Why They Made The Switch

Understanding the importance of proper training for JM Test Systems’ employees, Netchex introduced an on-demand learning management system as an immediate upgrade and replacement for the current training system used by their previous provider. JM Test Systems’s managers were also able to better understand the workflow and functionality of applicant tracking capabilities, meaning the company could easily find the highly-skilled candidates they sought.

The single sign-on and clear communication of available benefit plans within NetBenefits made the rollout of online benefits a simple, streamlined process. Additionally, NetGuide’s ability to alert individuals of upcoming reviews reduced the burden of manual alerts.

The Netchex customer service relationship ensures that JM Test Systems is dealing with an educated representative who is not only a Netchex system expert, but is also familiar with their industry and needs. We at Netchex continually strive to provide the best customer service to our clients and we are committed to providing the true difference in employee services.

curve-svg

Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

Group-1
Group
sourceforge_fall_2023 (2)
tech-cares-2023-flat-1 (1)
software advice frontrunners
GetApp
Capterra Shortlist 2023 (1) 1

Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

Testimoinail1
“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
Netchex HR & payroll technology

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Learn more Arrow
Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Learn more Arrow
Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Learn more Arrow
Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learn more Arrow
Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

Learn more Arrow
Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Learn more Arrow
Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Learn more Arrow
Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Learn more Arrow
Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

Learn more Arrow

Northwest x Southern Hospitality

Saving HR time with effortless benefits enrollment and uncomplicated management

Based In

Washington

Industry

Hotel/Hospitality

Employe Count

500

Previous Provider

BenefitMall
Northwest x Southern Hospitality

6,500+ organizations trust Netchex

1888 MILLS
Access Health
Applebees 1
avala 1
BK Corrosion
CampGladiator 1
CFAN
ELGHT
fidelity
Goodwill
IHOP
JM test
MoneyHill_Horizontal_Black 1
NORTHWEST X SOUTHERN HOSPITALITY 1
slim chickens
STONE STRENGTH SYSTEMS
taco-bell-1

About Northwest x Southern

Uniquely situated in some of the most beautiful areas of the Pacific Northwest & Alaska, Northwest x Southern has award winning hotels where you will find hospitality is the TRUE focus of their team. From their DoubleTree Arctic Club Hotel, their flagship AAA Four Diamond Hotel designated on the National Register of Historic Places and located in the heart of Downtown Seattle, to one of their many PAC-12 Campus Hotels. You can venture further North to scenic Alaska and visit them in Anchorage or Fairbanks. Regardless of the location, Northwest x Southern guarantees you will create memories. We work closely with Tabitha and Jennifer, the HR Generalist and HR Specialist at Northwest x Southern. They made the switch over to Netchex in January 2018 from BenefitMall looking for a better solution for their growing hotel and hospitality group.

The Netchex Impact

For the team at Northwest x Southern, the biggest factor was Netchex’s truly single-source system in comparison to competitors. The technology that Netchex is built on makes transferring data from one module to another a seamless transition without glitches due to disjointed and separate systems.

On a scale of 1 to 10, I give Netchex a 10. Their customer service team is readily available to help.

Jennifer, HR Specialist

Why We Were (And Are) The Best Solution

When describing their favorite part of working with Netchex, Tabitha and Jennifer never shy away from complimenting our service team. Having a single-source solution means our service advocates are all one internal team, not separate voices and departments for each HR solution. They know their dedicated relationship manager is there when they need it with information on the full gamut of issues.

As HR Generalist, Tabitha’s favorite module is NetBenefits, where she can focus on other parts of her job rather than standing at the printer and waiting for her insurance forms to all scan. NetBenefits provides for effortless enrollment and uncomplicated management, empowering their employees to take control of their medical and dental coverages, saving their HR department time they can put back into other valuable aspects of their job.

curve-svg

Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

Group-1
Group
sourceforge_fall_2023 (2)
tech-cares-2023-flat-1 (1)
software advice frontrunners
GetApp
Capterra Shortlist 2023 (1) 1

Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

Testimoinail1
“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
Netchex HR & payroll technology

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Learn more Arrow
Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Learn more Arrow
Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Learn more Arrow
Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learn more Arrow
Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

Learn more Arrow
Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Learn more Arrow
Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Learn more Arrow
Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Learn more Arrow
Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

Learn more Arrow

St. Martin’s

Increase adoption of HR programs and tools

Based In

Louisiana

Industry

Education

Employe Count

500

Previous Provider

Paychex
St. Martin’s

6,500+ organizations trust Netchex

1888 MILLS
Access Health
Applebees 1
avala 1
BK Corrosion
CampGladiator 1
CFAN
ELGHT
fidelity
Goodwill
IHOP
JM test
MoneyHill_Horizontal_Black 1
NORTHWEST X SOUTHERN HOSPITALITY 1
slim chickens
STONE STRENGTH SYSTEMS
taco-bell-1

About St. Martin’s Episcopal School

Founded in 1947, St. Martin’s is a coeducational, independent school that provides students from 8 weeks to grade 12 with a college preparatory education focused on development of the whole person. Students and faculty embrace the school’s motto, “Faith, Scholarship, and Service.” St. Martin’s values inclusivity and practices it throughout the school, ensuring all students have opportunities to lead and learn.

We spoke with Angela, the HR Director and Payroll Administrator at St. Martin’s. When she’s not in the office, she enjoys running and bingewatching her favorite TV shows.

The Netchex Impact

Before Angela and her team made the switch to Netchex in 2014, they had already gone through 2 different payroll providers. What stands out most to Angela is the level of efficient service and personalization she gets from her support team. With Netchex’s team-based approach to service, Angela never has to deal with 800 numbers or resources lacking in Netchex expertise. Her Netchex team is a direct call or email away, and getting to utilize a local company in Louisiana is also a big plus for her.

Netchex has been the best payroll platform I have used in my 12 years at my job. We had two previous providers, but Netchex gives one on one help and it is nice to have dedicated people to our company. Personally, I am grateful Netchex is local. I really have not found a downfall.

Angela, HR Director and Payroll Administrator

Why We Were (And Are) The Best Solution

Having a dedicated service team means Angela has access to help when she needs it. Her service team is able to walk her through the Netchex applications, making her more self-sufficient and easily learning best practices. Her favorite aspect of Netchex is the Time and Attendance platform, which she finds “very easy and helpful” when getting her job done with over 500 employees. What we love most about our relationship with Angela and St. Martin’s is the friendship and bond formed between St. Martin’s and Netchex. We are more than just payroll and human resources for Angela; we are faces and names she knows and recognizes, ready to help when she needs it.

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Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

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Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

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“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
Netchex HR & payroll technology

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

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Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

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Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

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Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

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Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

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Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

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Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

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Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

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Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

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With top-ranked technology and better customer service, discover what Netchex can do for you