Quickbooks Archives - Netchex

Zaxby’s

Multi-location restaurant chain outgrows Outlook

Based In

Georgia

Industry

Restaurant

Employe Count

700+

Previous Provider

Quickbooks
Zaxby’s

6,500+ organizations trust Netchex

1888 MILLS
Access Health
Applebees 1
avala 1
BK Corrosion
CampGladiator 1
CFAN
ELGHT
fidelity
Goodwill
IHOP
JM test
MoneyHill_Horizontal_Black 1
NORTHWEST X SOUTHERN HOSPITALITY 1
slim chickens
STONE STRENGTH SYSTEMS
taco-bell-1

About Miss Management Inc (Zaxby’s)

 Based in Watkinsville, Georgia, Miss Management Inc is a management service operating several locations of Zaxby’s, the fast-casual chicken restaurant chain. As their payroll and human capital management provider, we work closely with Jennifer in their Human Resources department, who is also a full-time wife and mom of three busy teenagers. 

Life Before Netchex

 Before switching to Netchex in 2014, Miss Management was strictly utilizing Quickbooks for all things payroll and human resources. As the company started to grow, they realized manual processes were no longer going to cut it. More franchises were opening, which meant more locations running payroll, more employees needing to be onboarded, more managers being promoted, and more recruiting was required to fill those new positions. With the switch to Netchex, they are now able to run payroll, onboard employees, and recruit new talent efficiently— all from a single-source platform. This move was a game-changer for their Human Resources team, and when Jennifer has to single-handedly process payroll for 18 locations and 700 employees, she knows Netchex will get the job done.

Unmatched Customer Service

 Miss Management needs payroll to run quickly and accurately, and with so many locations and employees, they are bound to experience an issue here or there. Jennifer has described her experience with our service team as “effortless and very helpful,” and that our service team representatives are “always helpful, cheery, and always willing to do whatever to resolve the issue.” With our team-based approach to service, our clients aren’t calling 1-800 numbers or call centers who are not prepared or knowledgeable about her questions. Our clients know they can rely on a helpful, happy customer service rep when they call or email the Netchex service team.

[Netchex’s service team is] effortless and very helpful and always helpful, cheery, and always willing to do whatever to resolve the issue.

Jennifer, Restaurant

Turnover Nightmares

It’s well known that the restaurant industry, especially fast-food/ fast casual operations, experience some of the highest turnover rates in comparison to other industries. In 2017, the National Restaurant Association reported 73% employee turnover, with the fast-food industry coming in at over 100% – that means a continuous hiring process for Miss Management and their Zaxby’s locations. 

The Netchex Impact

Relying on Quickbooks was limiting for Miss Management, and meant they were recruiting, hiring and onboarding new employees with manual processes, risking compliance errors and fines. The switch to Netchex put our powerful NetGuide solution into their HR toolbox, placing the entire employee life-cycle in their hands and online. 

NetGuide onboarding gives them immediate compliance by having new hires complete and file their I-9s, W-4s, and all state and federal forms. They can sign non-disclosure and privacy agreements electronically before they walk through the door, and electronically view your handbook and company policies. NetGuide pushes all new hire information into Netchex’s payroll system instantly, while managing complete information management from start to end of employment. They can automate the process even further by developing standard procedures for different departments, as well as setting up tasks to alert new hires of incomplete responsibilities. 

Company culture and retention is key in today’s shrinking workforce, especially when dealing with high turnover. With NetGuide, new hires can view orientation documents and videos before starting their new job. Virtual trainings can be assigned through embedding your tutorials, and automatic alerts are generated for certification renewals and performance reviews. 

When it comes down to it, nothing is more important than getting your employees paid—and Netchex ensures that with our single-source platform. In addition to the above advantages and efficiencies of NetGuide, once your new hires are onboarded, they are automatically applied to your payroll, so they never miss a paycheck. With NetGuide, you can also take care of gathering their direct deposit information with an assigned task, making sure you have everything you need to make their new employment experience as seamless as possible. 

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Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

Group-1
Group
sourceforge_fall_2023 (2)
tech-cares-2023-flat-1 (1)
software advice frontrunners
GetApp
Capterra Shortlist 2023 (1) 1

Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

Testimoinail1
“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
Netchex HR & payroll technology

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Learn more Arrow
Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Learn more Arrow
Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Learn more Arrow
Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learn more Arrow
Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

Learn more Arrow
Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Learn more Arrow
Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Learn more Arrow
Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Learn more Arrow
Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

Learn more Arrow

Xpressdocs

Improved efficiency switching from manual, in-house HR processes

Based In

Texas

Industry

Professional Services

Employe Count

250

Previous Provider

Quickbooks
Xpressdocs

6,500+ organizations trust Netchex

1888 MILLS
Access Health
Applebees 1
avala 1
BK Corrosion
CampGladiator 1
CFAN
ELGHT
fidelity
Goodwill
IHOP
JM test
MoneyHill_Horizontal_Black 1
NORTHWEST X SOUTHERN HOSPITALITY 1
slim chickens
STONE STRENGTH SYSTEMS
taco-bell-1

About Xpressdocs

Xpressdocs is an on-demand marketing platform that helps hundreds of brands deliver consistent, brand-safe messages and experiences across all marketing channels and regions. Services include print and direct mail services, social media management, mailing lists, and promotional products. We work closely with Susan, their Payroll Administrator, with everything to onboarding to time and attendance.

Life Before Netchex

Before Xpressdocs made the switch to Netchex in 2011, they were using Quickbooks to manage their internal HR processes. When looking for a new vendor, Susan was immediately impressed by the knowledge of her Netchex Sales Rep, and with that combined with us having the best prices for her company, her decision was made. For more than seven years, Susan and Xpressdocs have grown with Netchex, and according to her,

Netchex is the best thing since sliced bread.

Susan, Payroll Administrator

Netchex has always served us well and the customer service is top notch! They have the best Customer Service Representatives around. Very patient, funny, helpful … Love them!

Susan, Payroll Administrator

Why We Were (And Are) The Best Solution

Susan’s favorite aspect of Netchex is hands down the Service. With our team-based approach, each client is assigned a specific service team dedicated to managing and servicing their account. These levels of attention and familiarity with our clients is what makes our service and efficiency unmatched in the industry. She states,

In addition to service, Susan has put hours upon hours of time back into her day by utilizing some of Netchex’s best tools, like NetGuide and NetBenefits.

 After doing everything manually, this is amazing. Onboarding is my favorite.

Susan, Payroll Administrator

Within our NetGuide module, you can manage all of your employee information from hire to retire, paperwork to workflows. Plus, with NetGuide, you’ll take the weight of compliance off of your shoulders with the ability to complete and file I-9s, W-4s, and all state and federal forms, as well as have your employees sign non-disclosure and privacy agreements electronically. Xpressdocs is a growing business with over 250+ employees, and Payroll Admins like Susan are always looking for ways to maximize their time to focus on the other important aspects of their job. With Netchex, they can accomplish this.

curve-svg

Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

Group-1
Group
sourceforge_fall_2023 (2)
tech-cares-2023-flat-1 (1)
software advice frontrunners
GetApp
Capterra Shortlist 2023 (1) 1

Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

Testimoinail1
“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
Netchex HR & payroll technology

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Learn more Arrow
Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Learn more Arrow
Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Learn more Arrow
Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learn more Arrow
Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

Learn more Arrow
Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Learn more Arrow
Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Learn more Arrow
Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Learn more Arrow
Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

Learn more Arrow

Acappella

Increasing efficiency and accuracy with a variety of Time collection options

Based In

Texas

Industry

Senior Care

Employe Count

400

Previous Provider

Quickbooks
Acappella

6,500+ organizations trust Netchex

1888 MILLS
Access Health
Applebees 1
avala 1
BK Corrosion
CampGladiator 1
CFAN
ELGHT
fidelity
Goodwill
IHOP
JM test
MoneyHill_Horizontal_Black 1
NORTHWEST X SOUTHERN HOSPITALITY 1
slim chickens
STONE STRENGTH SYSTEMS
taco-bell-1

About Acappella

Acappella In-Home Caregivers are recognized and appreciated by their clients across North Texas. The demand for Caregiver services has grown year after year, and the company has done the same. Whether the client’s need is a half-day a week or continuous, around-the-clock care, their exceptional & experienced Caregivers will give your loved ones the comfort, companionship and care they deserve.

Life Before Netchex

Prior to switching to Netchex, Acappella In-Home Care was experiencing rapid growth in the Dallas area as the leading home healthcare provider. At time time, they were still utilizing Quickbooks for their in-house payroll software, and the functionality just wasn’t cutting it as they expanded. When looking at other vendors, they felt like they were being treated more like a number and that their unique needs and challenges were not being discussed. An additional challenge was dealing with the current inefficient, manual process they were using for timesheets and reporting – until Netchex stepped in.

Why We Were (And Are) The Best Solution

With over 400 employees at Acappella, Netchex listened to their individual needs and provided solutions for what Acappella needed most, from sales to service to development. Acappella was using ADLware, a scheduling software that they relied on heavily. To accommodate this, the Netchex Development Team built a bridge to connect the schedule to Netchex’s system so Acappella could efficiently and effectively manage their business and employees.

Our Time and Attendance platform gives them options in terms of time collection, like web-based clocks, timesheet entry for salaried staff, and ethernet badges and biometric devices. Not only is there versatility, but Netchex monitors excessive absences, overtime, unscheduled work, and uses your company’s archived data to forecast labor costs. As a Netchex client, your needs come first, and that includes making sure your processes are efficient and saving you money.

With Netchex, Acappella is also able to empower their employees and managers with self-service. Our self-service portals give their employees and managers access to PTO requests and accrual management, as well as the ability to edit their employee profile, edit their benefits selections if need be, or change their direct deposit and tax witholdings. The options are limitless for your staff when they have ESS, taking burdens off of Acappella’s HR and Payroll staff. By having their schedule, payroll and HR integrated, Acappella’s days of manual and inefficient processes were over, thanks to Netchex.

curve-svg

Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

Group-1
Group
sourceforge_fall_2023 (2)
tech-cares-2023-flat-1 (1)
software advice frontrunners
GetApp
Capterra Shortlist 2023 (1) 1

Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

Testimoinail1
“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
Netchex HR & payroll technology

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Learn more Arrow
Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Learn more Arrow
Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Learn more Arrow
Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learn more Arrow
Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

Learn more Arrow
Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Learn more Arrow
Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Learn more Arrow
Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Learn more Arrow
Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

Learn more Arrow

With top-ranked technology and better customer service, discover what Netchex can do for you