Talk to Sales
Support That Shows Up
We’re here when you need us—just say the word.
Talk to a Real Human
- Monday–FRIDAY 7am–7pm CT
- Call Us: (985) 220-1410
- 90% of calls are answered within 1 minute
- Chat with us LIVE
Help, Your Way
People prefer to communicate in different ways—and we love that. We’re here every way you need us:
- Call Us: (985) 220-1410
- Submit a support ticket anytime (we’ll follow up fast)
- Chat with Netchex AI for instant answers and support
- Go to Experience Hub to access our knowledgebase
U.S.-Based, In-House Support
No call centers, no runaround. Just real help from real people who know your business and are payroll (American Payroll Association) APA certified.
Dedicated Implementation Manager
No one loves implementation—but we’re right there with you, making it manageable, clear, and surprisingly smooth so you can get back to what matters.
Your Own Account Manager
You’ll have a single point of contact who knows your business inside and out—and has your back the whole way.
In-Platform Access
Reach support, your account manager, and the Netchex community right through the platform—anytime you need it.
Crowd 4.5 / 5 star
Google 5 / 5 star
Capterra 4.5 / 5 star
Software Advice 4.5 / 5 star
GetApp 4.5 / 5 star
Trust Radius 4 / 5 star
Payroll Specialist
I love the integrated platform. With our old payroll company you would have to make the same change in several different areas of the software. With Netchex, it only takes once. This system is so user-friendly, it makes training a breeze. And the customer service is second to none!
Payroll Administrator
Netchex has been fantastic. We enjoy personalized service, we know the people that we deal with, and they bend over backward to get what we need done.
HR Director
Netchex is wonderful. Everyone has been continuously impressed by the services they provide. Back when the new ACA regulations went into place, and even now with the whole COVID-19 situation, Netchex just continues to knock it out of the park
HR Director
Netchex has been in the business, and they understand what companies are looking for, what companies need, and they listen to what companies have to say what their needs are. They take care of their employers.
HR Support
Everybody always wants to help, and always has a smile on the face. On the times that I have to go pickup payroll because the school’s closed, everyone is just so nice.
HR Generalist
Love how Netchex strives to grow and be better by really listening to their clients needs. We have grown a lot alongside Netchex in the last few years and it’s excited to see our progress on both sides.
Payroll Administrator
I stepped into this role with little training and Netchex has made the transition much easier than I expected.
Legal Administrator
We used to print out each email and application (sometimes hundreds a day), write who it was for, and then go stick it in that managers mail box. Now, we dont even have to do ANY of that since we use NetRecruiter now. Soooooo much less paper and less time consuming for HR!!!
Legal Administrator
I love that I can create numerous reports that I may need so easily. Also, knowing that I can login 24/7 is wonderful as I did not have access to any payroll records at the company we used prior to Netchex.
Assistant Controller
Netchex has made my job easier. I wear multiple hats in my position and Netchex has helped to make things more efficient. This gives me more time for my other duties that aren’t HR/payroll related.
HR Director
Netchex has helped my job be so much easier and faster with all the tools it has. I love learning new things.
Payroll Coordinator/HR
Coming from an in-house payroll company and moving to Netchex has opened so many wonderful doors. Netchex provides so much assistance with my payroll and HR needs, allowing me more time with other important duties.
HR Director
Netchex has been in the business, and they understand what companies are looking for, what companies need, and they listen then to what companies have to say what their needs are. They take care of their employers.