Changing payroll providers?

Change payroll providers without missing a payroll.

Switching shouldn’t cost you a lost weekend and a shaky first run. Netchex gives you a dedicated Implementation Manager, a week-by-week plan, and a free data import, so your first payroll with us feels like any other.

  • Free implementation
  • About 6 weeks to go-live
  • US-based support team

See what your switch would look like

A demo built around your pay calendar, not a generic tour.

  • A go-live date that fits your pay schedule and tax deadlines
  • Who does what, week by week, from kickoff to first payroll
  • What moves over with the free data import
Request a Demo

No obligation. Keep your current provider until go-live.

7,500+ organizations trust Netchex

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Why Teams Switch

Which one sounds like you?

Most people reach this page for one of four reasons. Each one has a straight answer.

Change payroll provider

A switch is a project, not a leap.

You get a dedicated Implementation Manager, a plan with dates, and a free data import. Most moves take about six weeks, and you keep your current provider running until go-live.

Switch payroll mid-year

There’s never a perfect month.

Waiting for January means another half year of the same headaches. Your Implementation Manager plans around quarter-ends and your pay calendar, and tells you up front what to expect on your first runs.

Provider making mistakes

Catch it before the money moves.

OneScreen Payroll puts unapproved timecards, missed punches, and pending tasks on one screen, so you see what’s blocking a clean run before you submit. Dual authorization adds a second set of eyes.

Price increase

Know your options before you renew.

Per-check fees, add-on charges, a bigger renewal. Compare before you sign another year. Netchex implementation is free and project-managed, and payroll, HR, time, and benefits share one platform instead of a pile of separate vendors.

How a Switch Works

You don’t run this alone. Your Implementation Manager does.

The fear behind most switches is simple: what if payday goes wrong? So the plan starts with your calendar. Your Implementation Manager works backward from the date you need to be live.

Your current provider keeps paying your people until go-live. Check your agreement for notice terms before you lock a date, since those vary by contract.

After go-live, a dedicated Account Manager becomes your single point of contact. No ticket roulette.

Request a Demo
Your rollout timeline
Week 1: KickoffImplementation Manager assigned
Week 3: Data importEmployee and payroll data imported, free
Week 6: Go-liveAccount Manager assigned for the long term
90%
of service calls answered in under a minute
4.8/5
customer satisfaction
96%
implementation satisfaction
8.9/10
G2 Quality of Support score
Customer Proof

What switching actually sounds like.

★★★★★

“Netchex has the best support of any service provider I’ve ever worked with. There aren’t any hoops to jump through with Netchex support.”

ML
Mary LangAccounting and Financial Control Director, Atlanta Air Charter, Inc.
★★★★★

“I love the integrated platform. With our old payroll company you would have to make the same change in several different areas of the software…”

CH
Chris HayesPayroll Specialist
★★★★★

“Netchex has been fantastic. We enjoy personalized service…”

MD
Margaret DethloffPayroll Administrator
FAQs

Switching payroll providers, answered.

How long does it take to switch payroll providers?
Most Netchex implementations take about six weeks. You get a dedicated Implementation Manager, a project plan with dates, and a go-live built around your pay calendar. If you have a hard deadline, like a renewal date, tell us early and we’ll work backward from it.
Can I switch payroll in the middle of the year?
Yes, and plenty of companies do. Quarter-ends and year-end are busy for everyone, so your Implementation Manager picks a go-live date that fits your pay calendar and your tax deadlines. The free data import brings your employee and payroll data across, and your manager walks you through what to expect on your first runs.
Is there a fee for implementation?
No. Implementation is free and project-managed, and that includes the data import. You work with a dedicated Implementation Manager from kickoff to go-live, then a dedicated Account Manager afterward. Ask your sales rep to put the full scope in writing so you know exactly what’s included.
What if my current provider keeps making mistakes while I switch?
Keep running payroll with them until go-live, and don’t change anything on their side. Your Implementation Manager plans the cutover so pay dates don’t fall into a gap between providers. Check your current agreement for notice terms before you pick a date, since those vary by contract.
Who do I call when something goes wrong?
A US-based service team answers 90% of calls in under a minute, built around first-call resolution. Your service associates are FPC-certified, the support team is APA certified, and you have a dedicated Account Manager as your single point of contact. G2 reviewers score Netchex support 8.9 out of 10.
Does Netchex handle payroll taxes?
Yes. Federal, state, and local tax filing is included across all 50 states, and Netchex’s tax team sets up your agency accounts during implementation. Where a state requires it, you’ll be asked to grant third-party access in that state’s own portal. Your Implementation Manager tells you which ones.

Ready to see what your switch looks like?

Get a demo built around your pay calendar and your current setup. Your provider keeps running payroll until you go live.

Request a Demo