Netchex FAQs - Netchex

Netchex FAQs

You’ve got questions about Netchex? We’ve got answers. At Netchex, we strive to always be transparent and helpful. From inquiries about Netchex as a company to specifics related to cost, implementation, and customer service, discover the answers to your most important Netchex questions.

6,500+ organizations trust Netchex

1888 MILLS
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What is Netchex?

Netchex is a cloud-based payroll and HCM (Human Capital Management) system designed to help businesses of all sizes manage the entire employee lifecycle—from recruitment to retirement. Founded in 2003, Netchex payroll software has become one of the industry’s fastest-growing payroll and HR service providers. Netchex gives users the flexibility to manage the employee lifecycle anytime, anywhere, via any internet-enabled device, including mobile devices. With a dedicated employee self-service portal, Netchex empowers employees to access real-time information, including:

Payroll & Tax



Time & Attendance

PTO Requests

Tax Documents

Benefits Administration

Pay Stubs

Explore the benefits of
Netchex HR & payroll technology

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

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Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

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Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

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Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

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Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

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Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

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Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

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Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

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Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

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Why Netchex?

Over 95%

Of our service associates are Fundamental Payroll Certification (FPC) certified to ensure you are getting the most educated and qualified service in the industry.

Our clients are 23%

More likely to recommend Netchex to a friend than our competitors according to our NetPromoter score.

Our CSAT score 4.8 out of 5

is consistently higher than our competitors and our client retention rate is best in the industry (98%), meaning our clients love us and stay with us. Netchex.


Does Netchex have a mobile app?

Yes, Netchex has a full-service app for mobile devices. Our mobile app is available for download in the Apple App Store and Google Play (Android).

Developed with today’s on-the-go and ever-shifting workforce in mind, the updated app simplifies, yet enhances the employee experience by making everyday payroll, time and attendance, benefits, and other HR-related functions easier to access anytime and anywhere.

Key employee-focused mobile features

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    Dashboards with simple navigation to all features

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    Easier-to-use punch in/out timeclock

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    Improved timecard view that makes editing and approving easier

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    Instant access to payment history, including a visual breakdown of paycheck

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    Access entire employee benefits experience, including enrollment

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    Create and check employee schedules

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    View and access company news, files, and resources

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    Biometric sign-in with fingerprint or facial recognition

IOS Android

Software developed with the assistance of Louisiana Economic Developments Office of Entertainment Industry Development.

With top-ranked technology and better customer service, discover what Netchex can do for you