Texas
If you have a complaint, first contact Netchex customer assistance at 985.220.1410.
If you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to:
Texas Department of Banking
2601 North Lamar Boulevard
Austin, TX 78705
1.877.276.5554 (toll-free)
www.dob.texas.gov
Connecticut
If you have a complaint, first contact Netchex customer assistance at 985.220.1410.
If you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to:
Connecticut Department of Banking
260 Constitution Plaza
Hartford CT 06103-1800
1.800.831.7225(toll-free)