State Licenses
7,500+ organizations trust Netchex
Alaska
- License # AKMT-017828
- License Type – Money Transmitter License
For Alaska Residents:
If you have a complaint concerning money transmission activity in the State of Alaska, first contact Netchex customer assistance at (985) 220-1410.
If you still have an unresolved complaint, you may also submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here.
Submit formal complaint form with supporting documents:
Division of Banking & Securities
PO Box 110807
Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email [email protected] or call Nine Zero Seven Four Six Five Two Five Two One (1-907-465-2521)
Colorado
- License # – 500321
- License Type – Money Transmitters License
For Colorado Residents:
Colorado Money Transmitters Act –CUSTOMER NOTICE
If you have a Question about or Problem with YOUR TRANSACTION – THE MONEY YOU SENT
You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY
All complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation
supporting the complaint via mail or email to the Division of Banking at:
Colorado Division of Banking:
1560 Broadway, Suite 975
Denver, CO 80202
Email: [email protected]
Website: banking.colorado.gov/industry/money-transmitters
Connecticut
- License # – MT-1862611
- License Type – Money Transmission License
Idaho
- License # – MTL-327
- License Type – Money Transmitters
Illinois
- License # – MT.000445
- License Type – Money Transmitter License
For Illinois Residents:
If you have a complaint concerning money transmission activity in the State of Illinois, first contact Netchex customer assistance at (985) 220-1410.
If you still have an unresolved complaint, you may also submit formal complaints directly to the Illinois Division of Financial Institutions.
Please send formal complaint to:
Illinois Division of Financial Institutions
320 West Washington Street, 3rd Floor
Springfield, IL 62786
Toll-Free Number 1-888-473-4858
Kentucky
- License # – SC862755
- License Type – Money Transmitter License
Maine
License Type – Full and Limited Service Payroll Processor
Michigan
- License # – MT0026116
- License Type – Money Transmitter License
Mississippi
- License # – 1862611
- License Type – Money Transmitter License
Missouri
- License # – MO-25-9384
- License Type – Sale of Checks and Money Transmitter License
South Carolina
- License Type – Money Transmitter License
South Dakota
- License # – 1862611.MT
- License Type – Money Transmitter License
For South Dakota Residents:
South Dakota customers can contact the division with questions or complaints about the licensee’s money transmission services.
South Dakota Division of Banking:
(605) 773-3421
Tennessee
- License # – 1862611
- License Type – Money Transmitter License
Texas
- License # – TX-DOB-C-01020
- License Type – Money Transmitter License
For Texas Residents:
If you have a complaint concerning money transmission activity in the State of Texas, first contact Netchex customer assistance at (985) 220-1410.
If you still have an unresolved complaint, you may also submit formal complaints directly to.
Texas Department of Banking
2601 North Lamar Boulevard
Austin, TX 78705
1-877-276-5554 (Toll Free)