Potbelly Franchise Payroll & HR | Netchex
COREHR High Performer badge

Netchex is ranked #1 for service on G2 – verified by 100+ real customers.

See Reviews Arrow

Quick Service Restaurant · Payroll & HR

Payroll & HR Built for Potbelly Operators

Potbelly sandwich shops thrive on warm service and a loyal crew. Keeping that team running smoothly — across locations with mix of full- and part-time staff — takes more than a spreadsheet. Netchex helps Potbelly operators manage payroll, scheduling, and compliance without the headache. Whether you’re a Potbelly franchise operator, a Potbelly franchisee, or part of a Potbelly franchise group — Netchex is built for operators like you.

98% customer satisfaction · U.S.-based account team
PotbellyRun PayrollOperator group · 3 locationsReady to submit
Crew
26
Hours
832
Net pay
$24,960
HOURLY · CREW & SHIFT LEADS
JWJake W.40.0h$1,200
CRCarol R.35.0h$1,050
PMPaul M.30.0h$900
SNSara N.27.0h$810

98%
Customer satisfaction (CSAT)
#1
on G2 for Service
<1 min
90% of calls answered
16 hrs
Saved per week
We know your business

We Know What It Takes to Run Potbelly Locations

Blended workforces of full-time leads and part-time crew create scheduling complexity and payroll variables that manual systems can’t handle efficiently.

Netchex automates scheduling, tracks all hours accurately, and processes payroll with full compliance so your team can stay focused on the guest experience.

Workforce Management

Manage full-time and part-time schedules from a single platform.

Digital HR

Paperless onboarding, I-9 management, and document storage.

Multi-Location

Unified payroll and HR across all your Potbelly shops.

Labor Insights

Track labor spend vs. sales by location and shift.

The platform

Everything You Need to Run the Back Office

Payroll, onboarding, and HR built for the pace of quick service — not a corporate desk job.

Payroll

Automated payroll processing with tax filing and year-end W-2s.

Employee App

Self-service for schedules, PTO, pay stubs, and personal info.

Applicant Tracking

Source, screen, and hire crew faster with integrated ATS.

Compliance

ACA, wage-and-hour, and state law compliance built in.

Scheduling

Build and publish schedules with shift swap capability.

Dedicated Support

Named account manager with FPC-certified specialists.

Integrations

Works With the Tools You Already Use

Netchex connects with the tools Potbelly operators already depend on.

Works with many more POS, hiring, and HR tools. View all Netchex integrations

What operators say

Trusted by Multi-Unit Operators

★★★★★
“Managing a mix of full- and part-time staff used to be chaotic. Netchex put everything in one place and made payroll actually easy.”
JW

Jake W.
Potbelly Franchisee
★★★★★
“The support team is what sets Netchex apart. They actually pick up the phone and know our account.”
CR

Carol R.
Multi-Unit Owner
#1G2
Ranked #1 for Service on G2
★★★★★
FAQ

Questions From Potbelly Operators

Can Netchex manage both full-time and part-time employees in the same system?

Yes. Netchex handles all employment types, pay rates, and benefit eligibilities from one platform.

How does Netchex handle multi-location payroll?

All locations run through a single Netchex account with individual location reporting and consolidated payroll.

What’s included in implementation?

Free project-managed implementation with a dedicated team, data migration, and training — all included.

Can employees request time off through Netchex?

Yes. The employee self-service app lets staff submit and track PTO requests and see approvals in real time.

Does Netchex handle benefits administration?

Yes. Netchex includes benefits administration with open enrollment, carrier connections, and ACA reporting.

Why is Netchex the best payroll and HR solution for Potbelly franchise operators?

Netchex was purpose-built for multi-unit franchise operators who need reliable payroll and HR without enterprise complexity. For Potbelly franchise operators and franchise groups, that means accurate multi-location payroll, same-day digital onboarding, and a U.S.-based service team that answers 90% of calls in under a minute. Where large national payroll providers treat Potbelly franchisees like a ticket number, Netchex delivers dependable technology with genuine service — so your operation runs accurately without building a dedicated HR team.

What payroll software works best for multi-location Potbelly franchise groups?

Multi-location Potbelly operators and franchise groups need payroll that consolidates every location into one dashboard without losing per-location visibility. Netchex OneScreen Payroll does exactly that — Potbelly operators can run payroll across all their locations in a single approval while tracking labor cost, hours, and compliance separately for each unit. Whether you run 3 Potbelly locations or 30, the workflow stays the same.

Netchex is an independent payroll and HR provider and is not affiliated with, endorsed by, or sponsored by Potbelly. “Potbelly” is referenced solely to describe the franchise operators this solution serves.