CKJ Management Streamlines Multi-Brand Payroll & HR with
Netchex

CKJ Management oversees the operational, payroll, and HR functions for two fast-moving restaurant brands: Nukes Eatery, with 12 fast-casual locations across Texas, Alabama, and Mississippi, and Burger King, with 16 locations across the Florida panhandle. Together, they employ nearly 600 hourly workers, spread across multiple states, schedules, tax IDs, and staffing models. The organization runs on constant momentum: industry-expected turnover, nonstop hiring demands, intricate tip structures, and three different POS systems that all feed into one centralized HR and payroll hub.

At the center of it all is HR Manager Joann Skiba, who handles payroll, benefits, compliance, reporting, data accuracy, and multi-company organization. CKJ needed a system and partner capable of keeping pace with real restaurant complexity that includes dozens of locations, seasonal rehiring, recurring reorganizations, and high-volume payroll cycles. Their environment involves:

• Multiple FEINs and separate pay cycles
• Three POS systems
• High hourly turnover
• Seasonal and ongoing hiring
• Tight compliance oversight
• Complex multi-brand reporting

This operational reality demanded a platform flexible enough to support day-to-day execution and strong enough to scale as CKJ continued to grow. Netchex delivered exactly that.

Before Netchex, CKJ was dealing with constant issues. Their previous payroll provider created serious tax problems. Filings were incorrect or not submitted at all. Payroll runs were stressful and unpredictable. The system wasn’t intuitive, and support felt out of reach.
It wasn’t sustainable for a rapidly growing, multi-brand organization.

Joann had used Netchex at Slim Chickens and remembered the experience. When CKJ began their search for a new HCM partner, she pushed for a solution that was intuitive, accurate, and backed by real support.

Her instincts were right.

Most companies experience implementation once. CKJ has needed it three times, and each time, Netchex delivered.

Implementation Cycle #1 → Their First Migration to Netchex

They were coming off a disastrous experience with their previous provider, including tax errors and a messy data trail. Netchex implementation cleaned it up, transitioned everything smoothly, and ensured every setup was right from day one.

Implementation Cycle #2 → 2023 Reorganization

When CKJ restructured divisions, Netchex implementation stepped back in. They supported reorganizing data, aligning configurations, and maintaining consistency across all brands.

Implementation Cycle #3 → Adding Burger King to the Holding Company

When the CKJ owners acquired the Florida panhandle Burger King stores, Netchex’s implementation team once again handled the transition, new brand, new structure, and new requirements, without disruption.

“Implementation has been with us all the way. We’ve gone through reorganizations, brought in new brands, moved data, merged divisions, and they made sure everything was set up correctly, nothing was lost, and there was consistency across the platform.” – Joann Skiba, Human Resources Manager, CKJ Management

For a company with multiple moving parts, this mattered more than anything else.

CKJ’s HR team works in a high-volume environment where problems must be solved immediately. Netchex delivers that.

“The service team is second to none. [They’re] knowledgeable, responsive, and there hasn’t been a single problem we’ve had that they haven’t been able to fix immediately.”  – Joann Skiba, Human Resources Manager, CKJ Management

Other vendors left them waiting, stuck in queues, or repeating their issues. With Netchex, it feels human, personal, and fast.

“When I call and connect with someone I’ve talked to before, it’s like talking to an old friend. I’m rarely in a queue. They’re friendly, professional, incredibly knowledgeable.”  – Joann Skiba, Human Resources Manager, CKJ Management

This level of support is the backbone of why CKJ trusts Netchex.

Monthly calls with their Netchex AM aren’t just check-ins. They’re strategic conversations.

“Bryan Gilbert is incredible. He takes such good care of us. He cares about us, he recommends solutions, he connects us with helpful individuals.”  – Joann Skiba, Human Resources Manager, CKJ Management

That relationship has directly influenced:

• • Faster troubleshooting
  • Better product adoption
  • Early awareness of new features
  • Smooth handling of multi-company transitions
  • Continuous optimization of workflows

It’s the connective tissue of CKJ’s long-term success with Netchex.

Restaurant operations run on tight deadlines and rapid shifts. Netchex fits how CKJ works:

• Mobile-friendly
• Fast and intuitive
• Easy for GMs to use
• Multi-company friendly
• POS-integrated
• Built for hourly-heavy teams

And most exciting for the CKJ team:

Our Integration with Toast

After switching Nukes to Toast, CKJ finally has a modern, efficient timekeeping workflow.

It fixes years of POS headaches, including duplicate codes, manual imports, and inaccurate punch data.

“With our Toast integration, we’ll be able to import regular hours, overtime hours, and tips all in one import — that’s huge for us. It’s going to cut down the time it takes to process payroll and save us money. The Toast integration is a game-changer. There are bigger companies with bigger shares, but they aren’t easy to use and they aren’t keeping up with technology.”  – Joann Skiba, Human Resources Manager, CKJ Management

And General Managers Love It

Historically, their GMs struggled with complicated systems. Not with Netchex.

“It’s been great, and our general managers love it. They wanted a system they could use easily, and Netchex fit the bill for them.”  – Joann Skiba, Human Resources Manager, CKJ Management

Operational adoption has skyrocketed, making payroll cleaner and HR’s workload smoother.

• Accurate, on-time payroll
• Self-service reporting
• Implementation that protects them through every transition
• Service that actually solves problems fast
• A trusted AM who knows their business
• A POS integration that cuts hours out of every pay cycle
• Happier general managers and smoother store operations

After years of instability, CKJ finally feels confident in payroll, compliance, and growth.

“It’s hard to pick just one highlight moment. I’ve just had so many from our very first implementation.”   – Joann Skiba, Human Resources Manager, CKJ Management