What platform does Payday HCM use?

Payday HCM runs on isolved. Its own blog publishes how-to guides for employers using isolved’s tools. isolved builds the software and Payday HCM sells and services it, mostly for New Mexico and Southwest clients. Netchex builds its own payroll, time, HR and benefits platform and runs its own support team.

Is Payday HCM the same company as Payday Payroll?

No. Payday HCM is based in Albuquerque, New Mexico, and was founded in 1985. Payday Payroll is a separate, unrelated company based in Virginia Beach, Virginia. If you’re researching either one, double-check the location so you’re reading about the right company.

Does Netchex work with my current benefits broker?

Yes. Netchex collaborates directly with a client’s benefits brokers, CPA and other outside teams, so switching payroll doesn’t force you to switch brokers. That’s a different model from providers that act as the broker themselves, and it lets you keep a benefits relationship that’s already working.

Who do I call for support at an isolved partner like Payday HCM?

According to isolved’s own support FAQ, employers who license isolved through a partner get support directly from that partner. Everyday questions stay local, but software-level issues have to go to isolved. With Netchex, the company that builds the software also answers the phone.

Netchex vs Payday HCM: Payroll and HR Comparison 2026

Payday HCM has been doing payroll in Albuquerque since 1985. Its founder started the company with a small bank loan, a PC and a dot-matrix printer, and still runs it today. That kind of staying power is rare. If you’re weighing Netchex vs. Payday HCM, you’re comparing a respected New Mexico bureau with a platform company, and the difference comes down to who builds the software.

Payday HCM runs on isolved. Netchex builds its own platform and supports it with its own team. Keep that in mind as you read.

Last updated: September 2026. Payday HCM information comes from the company’s own website, pricing page and blog. Netchex figures come from G2 and Netchex’s own customer data.

The Short Version

Payday HCM describes itself as a local company with 50 employees. Most of its clients are in New Mexico and the surrounding Southwest, though it supports clients around the country. It targets businesses with 5 to 1,000+ employees where an owner or office manager handles payroll, HR and benefits, and it has industry pages for banks, dental service organizations, and hospitality and restaurants. Its how-to content is written around isolved, the platform it uses.

Netchex, founded in Louisiana more than 20 years ago, focuses on hourly, frontline businesses like restaurants, hotels and healthcare providers. It owns its platform end to end. The US-based, FPC-certified support team answers 90% of calls in under a minute, customers rate that service 4.8 out of 5, and Netchex holds an 8.9/10 Quality of Support score on G2.

Company Overview

	Netchex	Payday HCM
Roots	Louisiana, 20+ years	Albuquerque, founded 1985
Who builds the software	Netchex, in-house	isolved (Payday HCM sells and services it)
Where clients are	Nationwide	Mostly New Mexico and the Southwest
Industries called out	Restaurants, hotels, healthcare, dealerships and more	Banks, dental service organizations, hospitality and restaurants

Netchex vs. Payday HCM on Payroll and Time

Payday HCM covers payroll and tax filing, time and labor with meal and break tracking, and a fully outsourced “Managed Payroll” option for businesses that want to hand payroll off entirely. That last one is a genuine differentiator for owners who’d rather not touch payroll at all.

The platform underneath is still isolved, though. Configuration options and new features come from isolved’s roadmap, not Payday HCM’s.

Netchex builds its payroll engine and its time and attendance module itself, with Scheduler in the same system. For a restaurant in Santa Fe with servers, cooks and a split shift on Sundays, that means shift rules and overtime flow into payroll without a partner layer in between. OneScreen Payroll puts onboarding, overtime, benefits and taxes on one readiness screen, and most teams finish a run in under 15 minutes.

Feature	Netchex	Payday HCM
Payroll and tax filing	✅ Built by Netchex	✅ Delivered on isolved
Time and attendance	✅ Native, with Scheduler	✅ Time and labor with meal and break tracking
Platform built by the provider	✅	✗ isolved builds it

HR, Benefits and Compliance

Payday HCM offers HR services with compliance help, handbooks and HR business partners, plus benefits brokerage and administration including ACA and COBRA. Acting as both broker and administrator keeps benefits under one roof.

Netchex handles benefits, ACA and hiring inside one platform. With its in-house benefits solution, enrollment, ACA tracking, onboarding and Netchex Recruit share one employee record. ACA Central tracks hours and coverage offers for full-time, part-time and seasonal staff, and Netchex files Forms 1094-C and 1095-C. (The IRS reporting rules for applicable large employers lay out the requirements.) Netchex also works directly with a client’s existing benefits broker and CPA, so you don’t have to switch brokers to switch payroll.

Feature	Netchex	Payday HCM
Benefits administration	✅ In-house benefits solution	✅ Benefits administration
Benefits brokerage	Works with your existing broker	✅ Acts as broker
ACA tracking and 1094-C/1095-C filing	✅ ACA Central	✅ ACA administration
Hiring and onboarding	✅ Netchex Recruit and onboarding workflows	✅ ATS and electronic onboarding

Service and Support

Payday HCM’s clients clearly value the relationship. One writes: “Our company has been with Payday HCM for over 20 years … They have fantastic customer service and are ALWAYS there when we need them.” (Teresa Ramirez, via Payday HCM’s website). The company also advertises named service teams.

The structural point is about the platform. isolved’s own support FAQ says employers who license isolved through a partner firm “receive support directly from that service provider”. So Payday HCM is your front line, and software-level issues go through it to isolved.

Netchex removes that step. The company that builds the software staffs the phones, 90% of calls get answered in under a minute with first-call resolution, and every customer gets a dedicated Account Manager.

Netchex has the best support of any service provider I’ve ever worked with. There aren’t any hoops to jump through with Netchex support.
– Mary Lang, Accounting and Financial Control Director, Atlanta Air Charter

Pricing and Switching

Payday HCM publishes starting prices on its website, which few bureaus do. Read the fine print, since smaller plans carry a separate one-time implementation fee.

Netchex quotes based on your setup, and its implementation is free and project-managed, with free data imports and a 96% implementation satisfaction score. One team carries it from the first data pull to the first live payroll.

Who Each Is Built For

Payday HCM may fit if: you’re a New Mexico or Southwest business, you’d like a long-standing local firm to act as your benefits broker too, or you want to hand payroll off entirely through Managed Payroll.

Netchex may fit if: you run hourly or multi-location teams, especially across state lines, and you want one company accountable for the software and the service. For more on the platform itself, see our Netchex vs. isolved comparison.

Frequently Asked Questions

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This guide reflects publicly available product information and independent reviewer data (G2, Capterra, Trustpilot, Yelp, Better Business Bureau, Reddit, Software Advice, GetApp) as of 2026. Feature availability may vary by plan. Contact each provider for current details.

Disclaimer: Any product roadmap or future plans provided herein are for informational purposes only. They do not represent a commitment to deliver any material, code, feature, or functionality. Plans may change without notification. The development, release and timing of any features or functionality described remain at the sole discretion of Netchex, its affiliates, and partners. Netchex does not give legal, tax, or accounting advice. You are responsible for ensuring your use of Netchex product meets your individual business and compliance requirements.

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