Your team is always ready. Your HR platform should be too.
Hospice care demands a workforce that’s on call around the clock — nurses, interdisciplinary teams, and caregivers across homes and facilities. Netchex keeps the people side of your operation running so your team can stay focused on what matters most.
The challenges hospice HR teams face every day.
Hospice organizations carry a unique combination of regulatory requirements, emotional workforce demands, and operational complexity. Most HR platforms weren’t designed for this environment.
On-call coverage is operationally complex
Hospice care doesn’t follow a 9-to-5. On-call differentials need to calculate correctly every pay period across a mix of full-time, part-time, and PRN staff. Payroll errors erode trust with the clinical team you depend on most.
Multi-discipline credentials are hard to track
Your workforce includes RNs, LPNs, social workers, chaplains, and home health aides — each with different licensing and continuing education requirements. Tracking all of those expirations manually is a compliance risk.
Burnout drives high turnover
Hospice care is emotionally demanding work. When you lose experienced staff, you carry the full cost of recruiting, onboarding, and earning patient trust back — a process measured in months, not days.
ACA compliance is complicated by staff mix
Running full-time, PRN, and on-call staff simultaneously creates significant ACA exposure. When eligibility tracking isn’t automated, compliance gaps compound quietly and surface at the worst time.
Documentation must be ready when surveyors arrive
CMS surveys don’t give advance notice. When they arrive, you need credential documentation, training completions, and disciplinary records immediately. If any of that lives in a spreadsheet, you’re not ready.
There’s a better way to run it
Netchex automates credential tracking, on-call payroll, ACA compliance, and documentation — so your team can focus on patients, not paperwork.
How the hospice industry is changing.
Hospice utilization is growing
The U.S. population is aging. Demand for qualified clinical staff — nurses, social workers, chaplains — is rising faster than the workforce is growing. Agencies that hire and onboard faster will serve more patients.
Quality scores impact referral volume
CMS is placing more weight on CAHPS Hospice survey results. Workforce stability — low turnover and consistent patient relationships — directly impacts those scores. Retention protects your reputation.
Documentation requirements are tightening
CMS scrutiny of hospice billing, staff qualifications, and documentation accuracy is increasing. Agencies without automated credential tracking and HR records are carrying growing audit risk.
Financial wellness is a competitive edge
Organizations offering earned wage access, pay flexibility, and strong benefits enrollment are attracting and retaining clinical staff that would otherwise go to larger health systems.
7,500+ organizations trust Netchex
Every tool your hospice team demands.
From on-call pay calculations to survey-ready credential tracking, Netchex gives hospice organizations the HR infrastructure they need without the administrative overhead.
Shift Differentials & On-Call Pay
On-call differentials, shift premiums, and certification-based pay rates calculate automatically every payroll run. One clinician working multiple roles in the same period gets paid correctly — no manual overrides needed.
License Tracking Across Every Discipline
A dedicated dashboard monitors credential expirations for your entire workforce — RNs, LPNs, social work licenses, chaplain endorsements, CPR/BLS, and Joint Commission-required completions. Alerts at 30, 60, and 90 days.
Built-In LMS with Compliance Courses
Netchex includes 2,000+ courses: HIPAA, infection control, OSHA, dementia care, grief support, and custom content your organization requires. Training completions link directly to each employee’s record.
ACA Compliance Across All Staff Types
Netchex tracks ACA eligibility in real time across full-time, PRN, and on-call staff. 1094-C and 1095-C filings are handled automatically. No manual hour-counting. No gaps.
Mobile Onboarding Before Day One
New hires complete all compliance documentation — HIPAA acknowledgment, I-9, credential verification, direct deposit — from their phone before their first shift. Onboarding drops from 3 weeks to 1 day.
Violation Points & Audit Trail
In a regulated environment, consistent documented disciplinary processes are non-negotiable. Violation Points creates a complete, defensible audit trail for every HR action — so you’re protected whether a survey is scheduled or not.
Flex Pay for Clinical Staff Retention
Give nurses, aides, and support staff the ability to access wages they’ve already earned before their next pay date. No cost to the organization. No change to payroll. The benefit that keeps people from taking a per diem shift elsewhere.
One connected platform
Every tool above shares one employee record. Hiring feeds onboarding, onboarding feeds payroll, credentials feed scheduling — so nothing falls through the cracks and your team never re-enters data.
What hospice organizations achieve with Netchex.
Hospice organizations using Netchex report measurable results across compliance, retention, and administrative efficiency.
From offer to onboarded — down from 3 weeks
Reduction in onboarding time with mobile-first workflows
Fewer payroll errors on shift differential runs
Lower turnover for employers offering earned wage access
Average time from application to offer accepted
New hires stay through their first month
Faster benefits open enrollment
Saved per week on HR administrative tasks
When compliance documentation runs automatically and credential tracking works in the background, your HR team spends less time managing paperwork and more time supporting the people who support your patients.
Support that understands your environment.
Netchex service professionals understand clinical workforce compliance, shift differential structures, and CMS documentation requirements. When your payroll has a problem, you reach someone who knows your organization’s pay structure — not someone reading from a script.
Ranked #1 for service on G2
Customer satisfaction score
Most calls answered under a minute
A dedicated team that knows your account
Common questions, answered.
How does Netchex handle on-call pay and shift differentials for hospice staff?
Can Netchex track licensing for RNs, LPNs, social workers, and chaplains simultaneously?
How does Netchex handle ACA compliance for hospice organizations with mixed staff types?
Will credential documentation be ready if CMS conducts an unannounced survey?
Can Netchex help fill clinical hospice roles faster?
Built for the way your industry actually works.
Less time on compliance. More time on care.
See how Netchex automates credential tracking, on-call payroll, and ACA compliance for hospice organizations.