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Schedules Out of Excel. Built and Shared in One Place.
Ann Moran keeps administration running at Deer Run Retreat Center, a nonprofit camp near Nashville whose staff grows every summer. Moving schedules from Excel into Netchex Scheduler put shifts and time off in one place everyone can see. As a result, the weekly schedule and time-off questions that once reached her now rarely come in.
of managers use Netchex Scheduler daily
of schedule views happen on a phone, right where staff are
to schedules, adjusted in real time as availability shifts
The problem: schedules stuck in spreadsheets
Managers built schedules in Excel and emailed them out. Each summer, seasonal hires had to be scheduled fast around everyone's availability, and questions landed with Ann every week.
"Camp life gets busy fast. Every summer our seasonal staff need time off, and keeping up with all those requests used to be a huge job."
Ann Moran, Deer Run Retreat CenterWhat changed at Deer Run
Schedules built and shared in one place. Staff set their own availability, so managers can schedule a whole seasonal group quickly and adjust in real time. Everyone sees where they're working.
"Every summer we bring on a new group of seasonal staff. Now they set their availability, and managers build the schedule in no time."
Ann Moran, Deer Run Retreat CenterSelf-service that saves admin time. Staff now request time off and update their own address, phone and email, so those questions no longer land on Ann's desk.
"Questions used to land on my desk every week. Now people find the answers themselves, and I rarely get asked anything."
Ann Moran, Deer Run Retreat CenterSupport that listens, and answers fast. Ann gets help quickly when she needs it, and Netchex acts on the feedback customers share.
"Netchex has outstanding customer service, and they truly listen. When something needs to improve, they make it better for everyone."
Ann Moran, Deer Run Retreat Center"Before, a schedule was an Excel doc that just got sent out. Now everyone can see where they're working and who they're working with, and it's saved lots of time for our managers, payroll and admin."
