Built for Senior & Assisted Living

Assisted living HR and payroll software for care that never clocks out.

Assisted living HR and payroll software has to keep a community staffed around the clock, with the right credentials on every shift and pay that’s correct every time. Netchex connects scheduling, credential tracking, hiring, and payroll for senior living teams, so administrators can spend more time with residents.

Netchex · OneScreenReady to run
Payroll Run · Friday
3 communities · 286 employees
Two of three ready · submit by 2:00 PM
Overnight & weekend differentialsApplied ✓
Per diem & PRN hoursVerified ✓
Missing punches4 flagged ⚠

7,500+ organizations trust Netchex

goodwill
tacobell
logo-moneyhill
logo-cfan
logo-jm-test-systems
logo-northweste-s-hospitality
logo-access-health
unc
logo-1888-mills
The reality on the ground

The challenges senior living teams face every day.

Residents don’t take days off, so neither does the schedule. Medication aides, CNAs, dietary staff, and activities teams cover three shifts, in communities with state-by-state licensing rules and tight margins.

Caregiver turnover that drains the budget

Frontline caregivers leave often, and each departure costs recruiting, training, and overtime for the people covering.

44%assisted living turnover, all roles
$5,800to replace one frontline CNA

Overtime and differentials that are easy to get wrong

Overnight shifts that cross midnight, weekend premiums, and one employee in several roles in a single week make manual pay math risky.

Credentials tied to who can work

State-by-state licensing and memory-care staffing rules mean an expired credential can take someone off the schedule. It has to be tracked automatically.

ACA complexity across FT, PRN, and part-time staff

Variable-hour caregivers make eligibility tracking hard, and filing errors turn into IRS notices.

Margins that leave no room for admin drag

Labor is a large share of operating revenue in assisted living, so inefficient payroll and HR work comes straight off the bottom line.

42%labor share of operating revenue
6.9%average net margin (2024)

There’s a better way to run it

Netchex connects scheduling, credentials, hiring, and pay in one employee record, so your team spends less time on paperwork and more with residents. Here’s how.

Where the industry is headed

How senior living is changing in 2026.

Demand for senior care keeps growing while staffing and funding pressure continue. Here’s what’s shaping the people side of the business.

Direct care jobs are growing faster than the workforce

Millions of direct care openings are projected over the coming decade, so retention and fast hiring matter more every year.

Funding pressure is real

Federal and state funding changes put particular pressure on communities that rely on Medicaid, which makes every labor-cost decision count.

Caregivers expect pay and schedules on a phone

Frontline staff want to see schedules, swap shifts, and check pay without going to the office, and late or erratic pay is a leading reason for early exits.

Licensing and compliance rules keep expanding

State rules, ratio requirements, and documentation expectations are growing. Manual tracking doesn’t hold up.

19%lower turnover

Financial wellness is becoming a retention tool

Many direct care workers are under real financial strain. Earned wage access gives them flexibility between paydays.

How Netchex solves it

One platform for assisted living HR and payroll software needs, around the clock.

Netchex becomes the single employee system of record connecting recruiting, onboarding, scheduling, credentials, and pay for every community you run.

OneScreen Payroll

No surprises. Just payroll done right.

Overnight, weekend, and holiday differentials, per diem, PRN, and multi-role pay are all visible in one dashboard before you submit. You see readiness across every community and can act on exceptions without leaving the screen.

  • Readiness across communities at a glance
  • Missing punches and unapproved timecards in one place
  • Real-time alerts so deadlines never sneak up
2 of 3
communities ready
OneScreen · Run #24Submit window open
02:41:18until submit
deadline
Oak Hollow · 104 staffReady
Magnolia Court · 96 staffReady
Riverside · 86 staff4 timecards
Compliance in every layer

Never get caught by a lapsed credential.

The License & Certifications Dashboard tracks CNA certifications, med-aide credentials, CPR, and state-required training with alerts at 30, 60, and 90 days before they expire. Staff with lapsed credentials can’t be assigned to roles that require them.

Request a Demo
Audit-ready
Docs retrievable on demand
License & Certification Dashboard8 expiring
97%
Workforce compliant
278 of 286 credentials current
across 3 communities
Alerts at 30 · 60 · 90 days
CNA Cert · T. Boudreaux112 days
CPR / BLS · D. Cole13 days
Med Aide · J. Reyes29 days
Dementia Care Training · A. Nguyen133 days
AskHR

Answer questions in any language, right now.

Caregiver teams are diverse and deskless. AskHR gives every employee instant answers, 24/7 and in their native language, drawn from your own policies and handbooks, and routes to a person when a question needs HR.

  • Sourced from your own content such as policies and handbooks
  • Available in any language essential for diverse care teams
  • Routes to a human when a question needs your HR team
AskHR24/7 · any language
EspañolEnglishTiếng ViệtTagalog+ 90
Empleado
¿Cuántos días libres tengo disponibles?
AskHR
Tienes 6 días disponibles. Puedes solicitarlos en la app, en Tiempo libre.
Employee
When is the next pay date?
AskHR
Recruiting and onboarding

Hire caregivers faster, keep them longer.

Netchex Recruit offers Text-to-Apply, NextMatch AI screening, and Indeed Platinum Partner status, and customers average about two days from application to offer. Mobile onboarding finishes paperwork before day one, and onboarding that once took three weeks now takes about one.

Request a Demo
3 wks → 1 day
time to ready
Onboarding · Jamie L.Before day one
4/5
Tasks complete
Sequenced automatically,
nothing skipped, no paper.
W-4 & direct depositDone
I-9 verificationDone
CNA certification uploadDone
Policy acknowledgmentsIn review
Badge & system accessQueued
Everything in one platform

Everything you need to care for your team.

From the dining room to the memory care wing, Netchex supports how senior living communities pay, schedule, and manage their people.

Differentials & Multi-Rate Pay

Overnight, weekend, and holiday differentials plus multiple rates per employee, handled natively.

Credential-Aware Scheduling

Open shifts only surface to staff who hold the required credentials, with mobile swap and pickup.

License & Certification Tracking

Every certification and state-required training in one dashboard with automatic alerts.

One App. Zero Confusion.

Schedules, pay stubs, time off, and HR answers on a phone, with no training required.

Instant Answers in Their Language

AskHR answers HR questions 24/7 in the employee’s language.

Share Staff Across Communities

Float caregivers between communities while keeping one employee record.

Workforce Analytics

Labor cost by community and department, turnover, and headcount in one view.

Centralized Communication

Announcements, updates, and recognition in one feed across every community.

ACA & Benefits Administration

ACA tracking for full-time, PRN, and part-time staff, and open enrollment 50% faster.

ROI & impact

The results senior living teams see with Netchex.

Healthcare organizations using Netchex report measurable gains across recruiting, onboarding, and payroll accuracy.

Onboarding, transformed
3 weeksbefore Netchex
1 daywith same-day mobile onboarding

A 60% reduction in onboarding time, so new hires are productive on day one instead of week three.

46%

Reduction in payroll accounting errors

67%

Fewer interview no-shows with Netchex Recruit

16+ hrs

Saved per week in HR administrative tasks

80%+

Employee mobile app adoption across healthcare clients

Replacing one employee costs more than most organizations account for. The teams that keep people, with accurate pay, tools that work on a phone, and a platform that stays ahead of compliance, are the ones that grow without multiplying their administrative burden.

Customer stories

Hear it from senior living teams like yours.

In their own words

“Ease of use with payroll, and the help I receive when I get stuck”
Hospital & health careSmall business, via G2
Explore more case studies
Support that knows your world

Real people who understand your business.

When a senior living team calls Netchex, they reach specialists who understand overnight pay, credential tracking, and multi-community operations, with a dedicated Account Manager who knows the account.

  • U.S.-based, FPC-certified service team
  • Dedicated Implementation Manager and Account Manager
  • Free, project-managed implementation in about six weeks
4.8/5

Customer satisfaction score

90%

Of calls answered in under a minute

8.9/10

G2 Quality of Support score

96%

Implementation satisfaction

“I love using the Netchex system. It is very easy to use and train.”

Donna Tabor, Accounting Manager · St. James Place
Financial wellness

Financial flexibility that sets you apart.

Nearly half of direct care workers lean on public assistance to make ends meet. Give your team tools that make paydays less stressful.

Earned Wage Access
Flex Pay, no cost to employer, no change to payroll
Buy Now, Pay Later
BenefitsMe spreads big purchases over time
Pay Cards
Instant, paperless pay for every employee
401(k)
Integrates with 90+ providers, incl. Fidelity & Vanguard
Workers’ Compensation
Pay-as-you-go, calculated from real payroll
FAQs

Assisted living HR and payroll, answered.

Can Netchex handle overnight and weekend differentials for caregivers?
Yes. Netchex natively handles shift differentials, per diem, PRN, and multiple rates per employee, including overnight shifts that cross midnight. OneScreen Payroll flags exceptions before you submit, so errors are caught before pay goes out.
How does Netchex track CNA and med-aide credentials?
The License & Certifications Dashboard tracks expiration dates for certifications, licenses, and required training with alerts at 30, 60, and 90 days. Staff with lapsed credentials can’t be assigned to roles that require them.
Does Netchex help with ACA compliance for PRN and part-time staff?
Yes. Netchex tracks hours for full-time, part-time, PRN, and variable-hour employees, flags obligations as they arise, and generates 1094-C and 1095-C filings. That keeps filing accurate as headcount shifts.
Can Netchex support communities with multiple locations?
Yes. You can share staff across communities, keep one employee record, and report labor cost by community or department. Consolidated reporting helps administrators and owners see the whole portfolio.
How can Netchex help with caregiver turnover?
Netchex helps on several fronts: accurate pay, mobile tools, fast onboarding, and earned wage access through Flex Pay. Employers that offer financial wellness tools report lower turnover, since late or erratic pay is a common reason caregivers leave.
What does implementation look like?
Implementation is free and project-managed, typically about six weeks from contract to go-live, including data import. You get a dedicated Implementation Manager, and 96% of customers rate their implementation experience positively.

Netchex does not provide legal, tax, or accounting advice. Licensure, staffing, and wage-and-hour requirements vary by state and employer type, so confirm your specific obligations with qualified counsel. Last updated November 2026.