Your caregivers are never in one place. Your platform keeps them together.
Netchex is built for the realities of home health — distributed teams, high turnover, complex pay, and credential compliance — so you can focus on delivering care instead of chasing paperwork.
The pain points holding home health agencies back.
Running HR for a home health agency is nothing like running HR for an office. Your workforce is scattered across dozens of zip codes, clocking in at patient homes, often with no manager nearby.
Time fraud is a real risk
When caregivers clock in from wherever they happen to be, you can’t verify they’re actually at the patient’s home. Manual time sheets are slow, inaccurate, and nearly impossible to audit — errors compound every pay period.
Turnover never stops
Home health reports some of the highest turnover in healthcare. Every open caregiver seat is a coverage gap. Replacing one means recruiting, onboarding, credential verification, and weeks of lost productivity.
Credentials expire without warning
Your CNAs, HHAs, and licensed staff carry certifications that expire. When a surveyor shows up, you need documentation immediately. Without automated tracking, a missed alert becomes a compliance liability.
Financial stress drives exits
Caregivers living paycheck to paycheck are more likely to take a shift elsewhere. Bi-weekly pay cycles create cash-flow gaps that raises alone can’t fix — but the right financial tools can close that gap.
One person is running everything
Most agencies don’t have a full HR department. The person handling payroll is also handling scheduling, compliance, and caregiver questions. Every spreadsheet and paper form is time they don’t have.
There’s a better way to run it
Netchex brings time, onboarding, credentials, pay, and recruiting into one connected system built for how home health actually operates. Here’s how.
How home health is changing in 2026.
Aging population is accelerating demand
Demand for in-home care is outpacing the supply of qualified caregivers. Agencies that recruit, onboard, and retain faster than competitors will capture more of that market.
Regulatory pressure is increasing
State licensing requirements continue to evolve, and CMS is sharpening its focus on documentation accuracy and credential compliance. Agencies without automated tracking carry growing risk.
Caregivers expect digital-first tools
Today’s caregivers expect to manage their schedule, check pay, and get HR answers from their phone — not by calling the office. Agencies that can’t meet that expectation lose candidates to those that can.
Financial wellness is a retention tool
Earned wage access has moved from ‘nice to have’ to a real differentiator for attracting and keeping caregivers. Agencies offering it report measurable reductions in turnover.
7,500+ organizations trust Netchex
Every tool your caregivers and back office need.
Netchex brings payroll, time tracking, onboarding, scheduling, compliance, and recruiting into one connected system built for how home health actually operates.
Location-Verified Time Tracking
Caregivers clock in and out via the Netchex app with geofence verification tied to the patient visit address. Accurate records, the correct location — no paper time sheets and no fraud risk.
Fast, Mobile Onboarding
New caregivers complete all paperwork — W-4s, direct deposit, I-9, policy acknowledgments, credential docs — from their phone before day one. Onboarding drops from 3 weeks to 1 day.
License & Certification Tracking
A dedicated dashboard tracks expiration dates for every credential — CNA, HHA, CPR/BLS, nursing licenses, state-required training. Automated alerts at 30, 60, and 90 days.
Flex Pay — Earned Wage Access
Let caregivers access wages they’ve already earned between pay cycles, right from the app. No cost to you, no change to payroll — the benefit that keeps people from leaving before payday.
Recruit Built for High-Volume Hiring
Text-to-Apply lets candidates apply in under 4 minutes from a QR code. NextMatch AI screens on availability and proximity automatically. Indeed Platinum Partner status gives roles priority placement.
Credential-Aware Scheduling
Open shifts surface only to caregivers with the required certifications and availability. Coverage gaps appear before they become patient-care problems. Shift swap happens in the app.
AskHR — 24/7 Self-Service
Caregivers get instant answers to HR, payroll, and benefits questions from the app, any time of day, in their language. Ends the constant stream of one-off calls to your back office.
One connected platform
Every tool above shares one employee record and one login — so data flows from hire to time to pay without re-entry, and your one-person back office finally gets time back.
The impact you’ll see with Netchex.
Home health agencies using Netchex report measurable results across every part of their operation.
From offer to onboarded — down from 3 weeks
Reduction in interview no-shows with Netchex Recruit
Lower turnover for employers offering earned wage access
Reduction in payroll errors
More likely to hire via Text-to-Apply vs. other channels
Average time from application to offer accepted
New hires stay through their first month
Saved per week on HR administrative tasks
Replacing one caregiver costs thousands in recruiting, training, and agency backfill. The agencies that retain people — with fast pay, clear communication, and tools that work on a phone — are the ones growing their census.
Support that knows home health.
When you call Netchex, you reach a service professional who understands distributed caregiver workforces, credential compliance, and the operational realities of home health — not a generic support queue.
Ranked #1 for service on G2
Customer satisfaction score
Most calls answered under a minute
A dedicated team that knows your account
Common questions, answered.
How does Netchex handle time tracking for caregivers working at patient homes?
Can caregivers complete onboarding on a mobile device?
Does Netchex track certification expirations for a distributed caregiver workforce?
What is Flex Pay and is there a cost for the agency?
Can Netchex help fill caregiver seats faster?
Built for the way your industry actually works.
Spend less time chasing paperwork. More time delivering care.
See how Netchex brings time tracking, credentials, payroll, and recruiting into one system built for home health.