Assisted living HR and payroll software for care that never clocks out.
Assisted living HR and payroll software has to keep a community staffed around the clock, with the right credentials on every shift and pay that’s correct every time. Netchex connects scheduling, credential tracking, hiring, and payroll for senior living teams, so administrators can spend more time with residents.
7,500+ organizations trust Netchex
The challenges senior living teams face every day.
Residents don’t take days off, so neither does the schedule. Medication aides, CNAs, dietary staff, and activities teams cover three shifts, in communities with state-by-state licensing rules and tight margins.
Caregiver turnover that drains the budget
Frontline caregivers leave often, and each departure costs recruiting, training, and overtime for the people covering.
Overtime and differentials that are easy to get wrong
Overnight shifts that cross midnight, weekend premiums, and one employee in several roles in a single week make manual pay math risky.
Credentials tied to who can work
State-by-state licensing and memory-care staffing rules mean an expired credential can take someone off the schedule. It has to be tracked automatically.
ACA complexity across FT, PRN, and part-time staff
Variable-hour caregivers make eligibility tracking hard, and filing errors turn into IRS notices.
Margins that leave no room for admin drag
Labor is a large share of operating revenue in assisted living, so inefficient payroll and HR work comes straight off the bottom line.
There’s a better way to run it
Netchex connects scheduling, credentials, hiring, and pay in one employee record, so your team spends less time on paperwork and more with residents. Here’s how.
How senior living is changing in 2026.
Demand for senior care keeps growing while staffing and funding pressure continue. Here’s what’s shaping the people side of the business.
Direct care jobs are growing faster than the workforce
Millions of direct care openings are projected over the coming decade, so retention and fast hiring matter more every year.
Funding pressure is real
Federal and state funding changes put particular pressure on communities that rely on Medicaid, which makes every labor-cost decision count.
Caregivers expect pay and schedules on a phone
Frontline staff want to see schedules, swap shifts, and check pay without going to the office, and late or erratic pay is a leading reason for early exits.
Licensing and compliance rules keep expanding
State rules, ratio requirements, and documentation expectations are growing. Manual tracking doesn’t hold up.
Financial wellness is becoming a retention tool
Many direct care workers are under real financial strain. Earned wage access gives them flexibility between paydays.
One platform for assisted living HR and payroll software needs, around the clock.
Netchex becomes the single employee system of record connecting recruiting, onboarding, scheduling, credentials, and pay for every community you run.
No surprises. Just payroll done right.
Overnight, weekend, and holiday differentials, per diem, PRN, and multi-role pay are all visible in one dashboard before you submit. You see readiness across every community and can act on exceptions without leaving the screen.
- Readiness across communities at a glance
- Missing punches and unapproved timecards in one place
- Real-time alerts so deadlines never sneak up
deadline
Never get caught by a lapsed credential.
The License & Certifications Dashboard tracks CNA certifications, med-aide credentials, CPR, and state-required training with alerts at 30, 60, and 90 days before they expire. Staff with lapsed credentials can’t be assigned to roles that require them.
Request a DemoAnswer questions in any language, right now.
Caregiver teams are diverse and deskless. AskHR gives every employee instant answers, 24/7 and in their native language, drawn from your own policies and handbooks, and routes to a person when a question needs HR.
- Sourced from your own content such as policies and handbooks
- Available in any language essential for diverse care teams
- Routes to a human when a question needs your HR team
Hire caregivers faster, keep them longer.
Netchex Recruit offers Text-to-Apply, NextMatch AI screening, and Indeed Platinum Partner status, and customers average about two days from application to offer. Mobile onboarding finishes paperwork before day one, and onboarding that once took three weeks now takes about one.
Request a DemoEverything you need to care for your team.
From the dining room to the memory care wing, Netchex supports how senior living communities pay, schedule, and manage their people.
Differentials & Multi-Rate Pay
Overnight, weekend, and holiday differentials plus multiple rates per employee, handled natively.
Credential-Aware Scheduling
Open shifts only surface to staff who hold the required credentials, with mobile swap and pickup.
License & Certification Tracking
Every certification and state-required training in one dashboard with automatic alerts.
One App. Zero Confusion.
Schedules, pay stubs, time off, and HR answers on a phone, with no training required.
Instant Answers in Their Language
AskHR answers HR questions 24/7 in the employee’s language.
Share Staff Across Communities
Float caregivers between communities while keeping one employee record.
Workforce Analytics
Labor cost by community and department, turnover, and headcount in one view.
Centralized Communication
Announcements, updates, and recognition in one feed across every community.
ACA & Benefits Administration
ACA tracking for full-time, PRN, and part-time staff, and open enrollment 50% faster.
The results senior living teams see with Netchex.
Healthcare organizations using Netchex report measurable gains across recruiting, onboarding, and payroll accuracy.
A 60% reduction in onboarding time, so new hires are productive on day one instead of week three.
Reduction in payroll accounting errors
Fewer interview no-shows with Netchex Recruit
Saved per week in HR administrative tasks
Employee mobile app adoption across healthcare clients
Replacing one employee costs more than most organizations account for. The teams that keep people, with accurate pay, tools that work on a phone, and a platform that stays ahead of compliance, are the ones that grow without multiplying their administrative burden.
Hear it from senior living teams like yours.
AMG (Acadiana Management Group) has over 1,000 employees across more than 10 locations.
12+ years
As a Netchex client
1,000+
Employees across more than 10 locations
“The training, customer service and continued process improvements they have provided for us, to their product throughout the years has been second to none in the industry. They are a company of integrity.”
In their own words
“Ease of use with payroll, and the help I receive when I get stuck”
Real people who understand your business.
When a senior living team calls Netchex, they reach specialists who understand overnight pay, credential tracking, and multi-community operations, with a dedicated Account Manager who knows the account.
- U.S.-based, FPC-certified service team
- Dedicated Implementation Manager and Account Manager
- Free, project-managed implementation in about six weeks
Customer satisfaction score
Of calls answered in under a minute
G2 Quality of Support score
Implementation satisfaction
“I love using the Netchex system. It is very easy to use and train.”
Financial flexibility that sets you apart.
Nearly half of direct care workers lean on public assistance to make ends meet. Give your team tools that make paydays less stressful.
Built for every kind of frontline workforce.
Netchex serves a wide range of businesses with hourly, shift-based, and deskless teams. Here are pages built for related industries.
Skilled Nursing
Handle differentials, overtime, and high headcount without the headache.
ExploreHospice & Palliative Care
Pay caregivers across visits and shifts, with credential tracking built in.
ExploreHome Health
Mobile time capture and mileage tracking for clinicians who work in the field.
ExploreHealthcare
The full picture for hospitals, clinics, and care networks.
ExploreAssisted living HR and payroll, answered.
Can Netchex handle overnight and weekend differentials for caregivers?
How does Netchex track CNA and med-aide credentials?
Does Netchex help with ACA compliance for PRN and part-time staff?
Can Netchex support communities with multiple locations?
How can Netchex help with caregiver turnover?
What does implementation look like?
Netchex does not provide legal, tax, or accounting advice. Licensure, staffing, and wage-and-hour requirements vary by state and employer type, so confirm your specific obligations with qualified counsel. Last updated November 2026.