Dunkin' | Netchex
DUNKIN
Franchise HR Solution

HR & Payroll That Runs as Fast as Your
 Dunkin’ Crew

Dunkin’ franchises run on coffee—and Netchex. From your first location to your fifteenth, we give you the people-ops platform built for the pace of QSR: hire fast, onboard same-day, pay accurately, and keep your team running.

7,500+ organizations trust Netchex

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The World Runs on Dunkin’ Franchise-Ready Platform

12,500+

Dunkin’ Locations Worldwide

1 Day

Offer to On-Clock

98%

CSAT Score

The Morning Rush Is Manageable.
The HR Chaos Doesn’t Have to Be.

Dunkin’ franchises juggle early morning crews, high turnover, and complex multi-location HR requirements—all before the lunch rush hits. Sound familiar?

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Early-Morning Crew Gaps

4 AM opens require reliable, punctual staff. Without fast hiring and automated scheduling, you’re scrambling to cover shifts every week.

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Relentless Turnover Cycle

The QSR industry averages 130%+ annual turnover. Every departed team member costs time, money, and momentum—unless your hiring is fast enough to keep up.

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Multi-State Compliance Risk

Growing your Dunkin’ portfolio across state lines means navigating different wage laws, tip credit rules, and break requirements in every market.

From App to Apron in One Platform

Netchex unifies every people-ops function from recruit to retire—so you can manage your entire Dunkin’ crew without ever switching systems.

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Hiring
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Mobile Hiring

Applicants apply from their phone in under 3 minutes. You review, screen, and schedule interviews from yours.

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Onboarding
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Digital Onboarding

I-9, W-4, direct deposit, and handbook—all done digitally before day one. Zero paper, zero delays.

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Time
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Time Tracking

Clock-ins, break enforcement, overtime monitoring, and real-time labor cost visibility across all locations.

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Payroll
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Accurate Payroll

Multi-location payroll with tip tracking, automatic tax filing, and on-demand pay options for your crew.

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Performance
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Real-Time Analytics

Monitor turnover, labor cost %, and headcount across all your units from one clean dashboard.

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Learning
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Training & LMS

Deliver food safety training, brand standards, and compliance courses through a mobile-friendly LMS.

The Numbers Don’t Lie

87%
Faster payroll processing vs. legacy systems
3x
Faster time-to-hire for hourly crew positions
100%
Paperless onboarding—zero day-one paperwork
98%
Client satisfaction score, year over year

Dunkin’ Operators Love Netchex

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Jason M.

“I manage 8 Dunkin’ locations and Netchex has been the single best operational decision I’ve made in five years. Payroll used to take my team all of Friday afternoon. Now it’s done in 20 minutes.”

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Multi-Unit Dunkin’ Franchisee, New England
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Maria L.

“Our employee turnover actually dropped after switching to Netchex. The onboarding experience is so much better than what we had before—new hires actually show up to their first shift because the process feels professional.”

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Dunkin’ Franchisee, Southeast Region
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Derek P.

“The compliance tools alone are worth it. I operate across two states with different minimum wage laws and Netchex handles all of it automatically. I stopped worrying about audits the day we switched. “

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Regional Franchise Director, Midwest
4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

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Capterra 4.5 / 5 star

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Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

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The Full Suite

HR Tools That

Fuel Your Franchise

Every product in the Netchex platform is designed to work together—because your HR shouldn’t be as complicated as your morning schedule.

Hiring
Hiring

Post to all major job boards instantly. Screen applicants automatically. Fill shifts before your competition does.

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Onboarding
Onboarding

From offer letter to first shift—digital, paperless, and completed in hours, not days.

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Time
Time & Attendance

Clocking, scheduling, break tracking, and labor cost monitoring—all in one place for all your locations.

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Payroll
Payroll & Tax

Guaranteed-accurate multi-state payroll with automatic W-2s, ACA tracking, and zero tax surprises.

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Benefits
Benefits Administration

Mobile-friendly open enrollment and benefits administration that employees can manage from anywhere.

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Learning
Learning & Development

AI-guided performance reviews, goal tracking, and coaching tools that actually fit the QSR environment.

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Your Dunkin’ Crew Deserves Better HR.

Join franchise operators across the QSR industry who made HR and payroll a competitive advantage—not a daily headache.