Why Netchex - Netchex

Explore the Benefits of True, Single-Source HR and Payroll Software

Learn why HR, payroll, and benefits have never been simpler with Netchex.

Our mission is to provide a complete range of web-based HR software solutions backed by service accountability and a strong return on investment for your business.

Netchex is more than a payroll company—so much more. We believe there is an easier, more comprehensive way to run all of your HR processes thanks to first-rate technology and better resources. With our full suite of Human Resources technology, Netchex enables thousands of businesses to work better with less work.

We understand there are a ton of options when it comes to HR technology, and we thank you for visiting our website and considering Netchex.

Despite the crowded Human Resources software marketplace, we are confident Netchex is the best option for businesses of all sizes across countless industries.

6,500+ organizations trust Netchex

1888 MILLS
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Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

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Three big things help Netchex stand out from the competition:

Top-ranked
technology

Experience the easiest-to-use and most robust payroll and HR software, streamlining processes and enhancing communication.

Award-winning
customer service

Enjoy professional and proactive service backed by industry expertise and continuous training, achieving top customer satisfaction.

Unmatched
training & resources

Benefit from unparalleled training and resources, ensuring comprehensive support and exceptional service quality.

Top-Ranked Technology

Streamlines processes | Increase engagement | Improve communication

Named the easiest-to-use payroll and HR software, our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience—from recruitment to retirement—with a comprehensive, single sign-on Human Resource software platform.

More than just
Payroll

Experience the easiest-to-use and most robust payroll and HR software, streamlining processes and enhancing communication.

Easy to use,
yet powerful

Enjoy professional and proactive service backed by industry expertise and continuous training, achieving top customer satisfaction.

True
single-source

Benefit from unparalleled training and resources, ensuring comprehensive support and exceptional service quality.

Improved
mobile accessibility

Ensure your employees can access their payroll and HR information anytime, anywhere, with a fully responsive and mobile-friendly platform.

Quick & easy
implementation

Get up and running quickly with our seamless implementation process, designed to minimize downtime and maximize efficiency.

Updated &
adaptable

Protect your sensitive data with our top-tier security measures, providing peace of mind for both you and your employees.

Safe &
secure

Give your team the tools they need to succeed with our user-friendly interface and comprehensive self-service options.

Empowering
employees

Stay ahead with our regularly updated platform, designed to adapt to your evolving business needs.

Accurate & insightful
analytics

Make informed decisions with our robust analytics, offering precise and actionable insights into your HR and payroll data.

Experience the power of cutting-edge technology & exceptional customer service with Netchex.

More about
Netchex’s Top-Ranked Technology

More than just Payroll

Netchex offers a full lineup of Human Resource software solutions to manage and improve the entire employee lifecycle. These include:

Easy to use, yet powerful

Netchex HR software is designed for everyone to easily learn and use—from HR and payroll admins to managers and everyday employees. We offer in-depth training, comprehensive documentation, and continual resources for all of our HR technology solutions.

User experience is a major component throughout the Netchex system. We rigorously design, build, and test every aspect of our software from an end user perspective. In an effort to continuously improve, we graciously accept feedback and suggestions from everyday users.

True single-source

A lot of companies say they are single-source, when in reality, they are really a hodgepodge of disconnected systems. This leads to inconsistent data, process gaps, and more time spent and manual work.

At Netchex, when we say single-source technology, we actually mean it. Our system has always been developed in-house, as opposed to acquiring other platforms to supplement our offering. Everything is interconnected, accurate, up-to-date, and most importantly, accessible via just one login. That means:

  • Harmonious data flows
  • Robust Reporting
  • Complete compliance
  • Better employee experience

Improved mobile accessibility

Developed with today’s on-the-go and ever-shifting workforce in mind, our recently updated app simplifies, yet enhances the admin and employee experience. The Netchex mobile app makes everyday payroll, time and attendance, benefits, and all other HR-related functions easier to access anytime, anywhere.

The Netchex mobile app is available for download in the Apple App Store and Google Play (Android).

Quick & easy implementation process

A lot of HR software companies are vague about the implementation process—or worse, make false promises about the timeline. At Netchex, we believe in being transparent. Each client is assigned an Implementation Lead to:

  • Guide you through the conversion process
  • Introduce Netchex
  • Run a mock payroll, and ultimately, your first successful monthly payroll

Depending on features and services, the relationship between the client and Implementation Team typically lasts around 60 days. From there, you will transition to your dedicated Netchex Service Team.

Adaptable & regularly updated

Technology can only take you so far if it remains passive. The workplace and HR industry are constantly changing. To stay current, your Human Resources software needs to be able to adapt and improve at the same pace.

Netchex has proven to be a very agile and adaptable technology over the years. We are constantly working to improve our products and services, including releasing new technology solutions and updating existing ones.

Additionally, Netchex technology is quickly able to respond to new requirements and regulations because our development team is in-house and the foundation of our technology is our own.

Safe & secure

Netchex is recognized as a safe and trustworthy payroll and HR software company. We are governed by strict policies and oversight which have allowed us to confidently guarantee compliance to our clients for almost 20 years. We have multiple checks and balances in place with dual authorization and a segregation of duties, ensuring several levels of fraud prevention.

We take our clients’ trust very seriously. We collaborate with experts to ensure we are using the most secure procedures for handling our clients’ money. Additionally, we maintain up-to-date accreditations, including Nacha certification.

Employee engagement & empowerment

At Netchex, our HR and payroll software solutions are based on current and emerging HR trends. Each solution is designed with two key factors at the forefront:

  • Improving employee experience
  • Simplifying HR processes

By empowering employees to take ownership of their HR functions, companies can improve the overall employee experience. Netchex HR technology with employee self-service allows your employees to access their own employee information and resolve tasks that might otherwise require a manager or Human Resources personnel.

HR involves lots of moving parts. Managing these HR processes is time consuming—and at times, complicated. Netchex HCM technology enables HR to better manage the hiring, development, and administration of employees through the implementation of various policies governing workers and the relationship of the organization with its employees.

Accurate reporting & insightful analytics

One of the best and most important features of HR technology is an abundance of data and reporting capabilities. But not all reporting features are created equal. Netchex puts powerful reporting and analytics at your fingertips.

Netchex’s report-builder, flexible formats, and point & click features let you put a personalized spin on analytics with all of your company’s data accessible in one place—up-to-the-minute and accurate. Build highly customizable reports that allow HR to uncover and share impactful insights to help your company make better business decisions.

Award-Winning Service

Professional & proactive | Industry expertise | Continuous service training

We’re fanatics about customer service—and we have the stats and awards to prove it. Thanks to our highly personalized and proactive approach to service, Netchex has one of the highest customer satisfaction scores in the industry.

In-house, long-term
service team members

Experience the easiest-to-use and most robust payroll and HR software, streamlining processes and enhancing communication.

Expertise to handle
any service issue

Enjoy professional and proactive service backed by industry expertise and continuous training, achieving top customer satisfaction.

Maximizing
Netchex services

Benefit from unparalleled training and resources, ensuring comprehensive support and exceptional service quality.

More about
Netchex’s Award-Winning Customer Service

Tenured & proactive service at your fingertips

Our service reps are in-house, long-term employees with tons of product and industry knowledge available to help with all your questions around payroll, tax, benefits, and more.​

Our communication channels are accessible and designed to exist within the flow of your work. Help is always available to all customers and easily accessible with the click of a button within Netchex.

  • In-app, step-by-step guidance​
  • Knowledge articles
  • Video tutorials ​
  • Live chat​
  • Phone support​
  • Case submission

Expertise to handle any service issue

The underlying problem with many service teams, especially when it comes to HR technology, is a lack of expertise. This can lead to a stressful, time-consuming, and ultimately, unsatisfying service experience. Long hold times, endless transfers, and a lack of response. But not at Netchex.

With our service teams, we build in layers of product and industry knowledge that allows teams to tackle any issue quickly and accurately. From general support to product specifics, Netchex guarantees to solve any issue, including payroll, tax, benefits, file feeds, COBRA, and compliance.

Ensures your team is maximizing Netchex

Maximizing your Netchex experience begins during implementation. Each client is assigned an Implementation Lead to guide you through the conversion process. Our tailored onboarding training program ensures greater success with the Netchex system.

During this time, clients are introduced to all your Netchex features through your first few months. Even after implementation, we are dedicated to ensuring the adoption of all subscribed solutions.

Continuous training for service reps

Training is an essential part of our service team from day one. Netchex Payroll Certification teaches all aspects of Netchex navigation over the first 90 days of employment. Additionally, all service team members take part in annual training to:

  • Ensure quality
  • Enforce data security
  • Prepare for all customer needs at year-end

The Netchex service training doesn’t end there. Over 75% of our support team members have earned their Fundamental Payroll Certification (FPC) and have a greater understanding of payroll laws, regulations, and best practices. This training program is administered by the American Payroll Association, as well as additional service and industry certifications.

Unlock the potential of advanced technology & unparalleled customer support with Netchex.

Unmatched Training & Resources

Client education & training | Industry tips & trends | Client community

From implementation and training to resources and a sense of community, Netchex is right there with you every step of the way. In an ever-changing HR world, you need a never-ending source for industry knowledge and insights.

Custom client onboarding, education, & training

Receive personalized onboarding and training tailored to your specific needs, ensuring you and your team can efficiently utilize our software from day one.

Client community (Netchex Neighborhood)

Join our exclusive community, Netchex Neighborhood, to connect with fellow clients, share insights, and stay updated with the latest industry trends and best practices.

Netchex Content Library

Access a wealth of knowledge with our extensive content library, featuring articles, videos, and guides to help you stay informed and optimize your HR processes.

Additional Resources

Explore a variety of additional resources designed to support your continuous learning and development, from webinars and workshops to expert consultations.

Netchex Client Community

Netchex Neighborhood is our exclusive client engagement community. Netchex admins from around the country complete challenges, share insights and stories, and earn rewards for participation in things like training, webinars, surveys, social media, beta testing, advocacy, and more.

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With Netchex Neighborhood, you’re able to:

Earn Rewards

Earn and redeem points towards great rewards

Gain Knowledge

Gain more knowledge and experience with the Netchex system

Voice Your Opinion

Voice your opinion to help Netchex grow and adapt to your needs as a user

Build Network

Network with other advocates, as well as industry leaders & experts

Additional Resources

In an ever-changing HR world, you need a never-ending source for industry knowledge and insights. Netchex has you covered—in more ways than one.

Stay Updated

We can help you stay informed on the latest HR industry insights, news, and tips—straight from the pros at Netchex!

Expand Your Knowledge

Access eBooks, competitor comparisons, case studies, and infographics to maximize your HR software usage.

Make Informed Decisions

Use our exclusive payroll calculators for paycheck, salary, bonus, tax, and 401(k) planning.

Find Quick Answers

Discover everything you need to know about Netchex in one place.

Discover why thousands of businesses trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

Chris Hayes
I love the integrated platform. With our old payroll company you would have to make the same change in several different areas of the software. With Netchex, it only takes once. This system is so user-friendly, it makes training a breeze. And the customer service is second to none!
Chris Hayes

Payroll Specialist

Margaret Dethloff
Netchex has been fantastic. We enjoy personalized service, we know the people that we deal with, and they bend over backward to get what we need done.
Margaret Dethloff

Payroll Administrator

Laura Dickerson
Netchex is wonderful. Everyone has been continuously impressed by the services they provide. Back when the new ACA regulations went into place, and even now with the whole COVID-19 situation, Netchex just continues to knock it out of the park
Laura Dickerson

HR Director

Lynn Harris
Netchex has been in the business, and they understand what companies are looking for, what companies need, and they listen to what companies have to say what their needs are. They take care of their employers.
Lynn Harris

HR Director

Nancy Mauti
Everybody always wants to help, and always has a smile on the face. On the times that I have to go pickup payroll because the school’s closed, everyone is just so nice.
Nancy Mauti

HR Support

Tabitha Lehman
Love how Netchex strives to grow and be better by really listening to their clients needs. We have grown a lot alongside Netchex in the last few years and it’s excited to see our progress on both sides.
Tabitha Lehman

HR Generalist

Mindy Bontrager
I stepped into this role with little training and Netchex has made the transition much easier than I expected.
Mindy Bontrager

Payroll Administrator

Kristan Kremer
We used to print out each email and application (sometimes hundreds a day), write who it was for, and then go stick it in that managers mail box. Now, we dont even have to do ANY of that since we use NetRecruiter now. Soooooo much less paper and less time consuming for HR!!!
Kristan Kremer

Legal Administrator

Kristan Kremer
I love that I can create numerous reports that I may need so easily. Also, knowing that I can login 24/7 is wonderful as I did not have access to any payroll records at the company we used prior to Netchex.
Kristan Kremer

Legal Administrator

Claire Rosenzweig
Netchex has made my job easier. I wear multiple hats in my position and Netchex has helped to make things more efficient. This gives me more time for my other duties that aren’t HR/payroll related.
Claire Rosenzweig

Assistant Controller

Carrie Freeman
Netchex has helped my job be so much easier and faster with all the tools it has. I love learning new things.
Carrie Freeman

HR Director

Belinda Canales
Coming from an in-house payroll company and moving to Netchex has opened so many wonderful doors. Netchex provides so much assistance with my payroll and HR needs, allowing me more time with other important duties.
Belinda Canales

Payroll Coordinator/HR

Lynn Harris
Netchex has been in the business, and they understand what companies are looking for, what companies need, and they listen then to what companies have to say what their needs are. They take care of their employers.
Lynn Harris

HR Director

With top-ranked technology and better customer service, discover what Netchex can do for you