Why Netchex - Netchex

You Don’t Have To Choose Between
Great Technology & Great Service

Learn why businesses that keep America running choose Netchex.

Payroll and HR Shouldn’t Be Complicated

Netchex was built to help the businesses that keep America running simplify payroll, HR, benefits, and compliance with dependable technology and unmatched service. Our platform connects the systems your team relies on every day, so work moves faster, and managers spend less time chasing information.

We know there are plenty of payroll and HR providers out there, and we recognize that we aren’t the right fit for everyone. We don’t build for tech companies in Silicon Valley or Wall Street. We build for businesses that have workforces on the floor, on the line, and on the frontline. If that’s you, we’re purpose-built for your teams.

6,500+ organizations trust Netchex

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Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

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Three Big Reasons Businesses Choose Netchex

Dependable technology that keeps work moving

Payroll and HR tools built for operational businesses. Accurate payroll, mobile workflows, and automation that reduce manual work.

Service that shows up when it matters

Real people who know payroll and HR, answer quickly, and stay with an issue until it’s resolved.

Training and support that help you succeed

From onboarding to ongoing education, Netchex helps your team get the most out of the platform every step of the way.

Dependable Technology That Keeps Work Moving

Streamline processes | Improve communication | Support managers and employees

Netchex technology is designed to be accurate, easy to use, and dependable. Our platform connects payroll, HR, benefits, and compliance in one system so your team can manage work without jumping between disconnected tools. Manage your employee lifecycle from hiring and onboarding through payroll, development, and long-term retention within one unified system.

More Than Payroll

Netchex connects payroll, HR, hiring, time, and benefits in one system, so your team doesn’t have to juggle multiple tools.

Easy to Use. Powerful Where It Counts

Managers, HR teams, and employees can learn Netchex quickly and use it with confidence from day one.

A True Single-System Platform

Netchex is built as one connected system, so payroll, HR, benefits, and compliance stay accurate and in sync.

Built for Teams on the Move

Employees and managers can handle schedules, time tracking, payroll, and HR tasks from anywhere using the Netchex mobile app.

Implementation That Keeps Work Moving

Our guided implementation process gets your organization up and running quickly with a smooth first payroll.

Technology That Keeps Up With Work

Netchex continuously evolves to support changing regulations, new workforce needs, and smarter automation.

Secure and Reliable by Design

Strong security standards and safeguards protect payroll and employee data across the entire Netchex platform.

Tools Employees and Managers Actually Use

Self-service HR tools make it easy for employees to access information and managers to approve requests without extra HR busywork.

Reporting That Turns Data Into Insight

Flexible reporting and dashboards help your team understand payroll, labor, and HR trends in real time.

Experience the power of cutting-edge technology & exceptional customer service with Netchex.

More about
Netchex’s Top-Ranked Technology

More than just Payroll

Running a business means managing far more than payroll. Hiring, onboarding, benefits, time tracking, compliance, and reporting all play a role in how your team operates every day. 

Netchex brings these responsibilities together in one connected platform so your team can manage the full employee lifecycle without jumping between systems or re-entering data. 

Our platform includes tools for: 

When these systems work together, HR teams spend less time managing software and more time supporting their people. 

Easy to use, yet powerful

Software only helps if people actually use it. Netchex is designed so HR leaders, managers, and employees can learn the system quickly and use it confidently from day one.

We provide structured training, clear documentation, and ongoing support resources so teams can get the most out of the platform without feeling overwhelmed.

User experience is built into every part of the system. Our product teams regularly test features with real users and incorporate feedback to make sure the platform stays intuitive, practical, and aligned with how businesses actually operate.

True single-source

Many payroll and HR providers claim to offer a unified system. In reality, their platforms are often built from a patchwork of acquired products that don’t fully connect. 

That disconnect creates duplicate data entry, reporting gaps, and unnecessary work for HR teams. 

Netchex was developed differently. Our platform has been built in-house as one connected system, which means payroll, HR, benefits, and compliance information stay accurate and synchronized across the entire platform. 

That approach gives organizations: 

  • Consistent data across systems 
  • Clear reporting and visibility 
  • Simplified compliance tracking 
  • A better experience for employees and managers 

Improved mobile accessibility

Today’s workforce doesn’t sit behind a desk all day. Managers and employees need access to HR tools wherever work happens.

The Netchex mobile app gives teams access to payroll information, time tracking, scheduling, benefits, and other HR tools directly from their phones. Employees can clock in, review pay information, request time off, and manage key tasks without needing a desktop system.

Managers can also approve requests, review schedules, and stay connected to their teams while on the move.

The Netchex mobile app is available in the Apple App Store and Google Play.

Quick & easy implementation process

Switching payroll systems can feel intimidating, but the process shouldn’t disrupt your business. 

Netchex assigns every client a dedicated Implementation Lead who guides the transition from start to finish. Your implementation team works with you to migrate data, configure the platform, and ensure your organization is ready to run payroll with confidence. 

During implementation, the team will help you: 

  • Guide the system conversion process 
  • Introduce your team to the Netchex platform 
  • Run a mock payroll and prepare for your first live payroll 

Most organizations complete implementation in about 60 days before transitioning to their dedicated Netchex service team. 

Adaptable & regularly updated

Workplace expectations and regulatory requirements are always changing. Payroll and HR technology should keep up.

Netchex continuously improves the platform with updates that simplify workflows, support compliance changes, and help teams operate more efficiently.

Because our technology is developed in-house, our team can respond quickly to new regulations, customer feedback, and evolving workforce needs. That means our platform continues to improve alongside the businesses that rely on it.

Safe & secure

Payroll and HR systems manage sensitive employee and financial data, which makes security a top priority.

Netchex operates under strict security and compliance standards designed to protect payroll transactions, employee information, and company data. Our platform includes layered safeguards, internal controls, and processes that help reduce risk and maintain system integrity.

We also work closely with industry experts to ensure our security practices remain current and effective.

Maintaining the trust our clients place in us is a responsibility we take seriously.

Employee engagement & empowerment

HR teams often spend too much time managing routine requests and administrative tasks. Netchex helps simplify those processes by giving employees and managers the tools to handle many tasks on their own.

Employee self-service allows team members to access pay information, update personal details, submit requests, and review benefits without waiting on HR.

Managers can review approvals, track team information, and manage workflows in the same platform.

The result is a more efficient HR process and a better day-to-day experience for employees.

Accurate reporting & insightful analytics

Payroll and HR systems generate valuable data, but that information only matters if teams can access it and understand it.

Netchex provides flexible reporting and analytics tools that bring payroll, workforce, and HR data together in one place. Teams can build customized reports, track trends, and access real-time insights that support smarter decision making.

With powerful dashboards and reporting tools, organizations gain greater visibility into workforce activity, labor costs, and operational performance.

Award-Winning Service That Shows Up When It Matters

Professional & proactive | Industry expertise | Continuous service training

Netchex takes service seriously. Our customers rely on us for dependable support, knowledgeable guidance, and a team that follows through when questions or challenges arise. That commitment is reflected in the experience we deliver every day and in one of the highest customer satisfaction scores in the industry.

In-house, long-term
service team members

Work with a dedicated service team that knows your business and stays with you long after implementation.

Expertise to handle
any service issue

Get fast, dependable help from experienced professionals who understand payroll, HR, and compliance.

Maximizing
Netchex services

Access ongoing training and resources that help your team get the most out of the Netchex platform.

More about
Netchex’s Award-Winning Customer Service

Tenured & proactive service at your fingertips

Netchex support starts with experienced, in-house service professionals who understand both the platform and the realities of payroll and HR operations. Our team works directly with clients to answer questions, provide guidance, and help resolve issues across payroll, tax, benefits, and compliance. 

Support is also built directly into the platform, so help is easy to access whenever your team needs it. 

Support resources include: 

  • In-app step-by-step guidance 
  • Knowledge articles 
  • Video tutorials 
  • Live chat 
  • Phone support 
  • Case submission 

Expertise to handle any service issue

Payroll and HR systems often involve complex questions, especially around compliance, tax filings, benefits administration, and workforce data.

Netchex service teams combine product knowledge with real payroll and HR expertise so they can quickly identify issues and guide clients toward clear solutions. Whether the question involves payroll processing, file feeds, COBRA administration, or compliance requirements, experienced professionals are available to help.

Helping your team get more from Netchex

Support begins during implementation and continues as your team grows with the platform.

Each client works with an Implementation Lead who guides the transition to Netchex, including data setup, platform training, and preparation for the first payroll run. After implementation, the service team continues to help clients adopt new features and use the system more effectively.

The goal is to help teams simplify everyday payroll and HR work while getting more value from the platform.

Continuous training for service reps

Strong service depends on knowledgeable people. Netchex service professionals complete structured training programs that cover platform navigation, payroll processes, and real client scenarios.

Training continues throughout each team member’s career, with annual programs focused on service quality, data security, and payroll best practices.

More than 75% of Netchex service professionals have earned their Fundamental Payroll Certification (FPC), a credential from the American Payroll Association that reflects deep knowledge of payroll regulations and industry standards.

Unlock the potential of advanced technology & unparalleled customer support with Netchex.

Unmatched Training & Resources

Client education & training | Industry tips & trends | Client community

Training, insights, and resources that help your team stay confident and informed.

From onboarding through everyday use, Netchex provides practical training and educational resources to help your team stay current on payroll, HR, and compliance topics in a constantly evolving workplace.

Client onboarding and training

Each organization receives personalized onboarding and training tailored to its specific payroll and HR workflows. Our goal is always to ensure your team feels comfortable using the platform from day one.

Netchex Neighborhood client community

Netchex Neighborhood is our client engagement community where administrators connect with other Netchex users, share experiences, and participate in learning opportunities.

Netchex Content Library

Our content library provides helpful resources, including articles, videos, and guides designed to help organizations stay informed about payroll and HR best practices.

Additional Resources

Netchex also provides webinars, industry insights, and tools designed to help organizations stay informed and manage payroll and HR with confidence.

Netchex Client Community

Netchex Neighborhood is our exclusive client community where administrators connect, learn, and share ideas with peers across the country.

Members participate in challenges, training, webinars, surveys, beta testing, and advocacy opportunities while earning rewards and recognition for their engagement.

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With Netchex Neighborhood, you’re able to:

Earn Rewards

Earn and redeem points towards great rewards

Gain Knowledge

Gain more knowledge and experience with the Netchex system

Voice Your Opinion

Voice your opinion to help Netchex grow and adapt to your needs as a user

Build Network

Network with other advocates, as well as industry leaders & experts

Additional Resources

HR keeps changing, so we keep the insights coming with resources that help you stay informed and ready.

Stay Updated

We can help you stay informed on the latest HR industry insights, news, and tips—straight from the pros at Netchex!

Expand Your Knowledge

Access eBooks, competitor comparisons, case studies, and infographics to maximize your HR software usage.

Make Informed Decisions

Use our exclusive payroll calculators for paycheck, salary, bonus, tax, and 401(k) planning.

Find Quick Answers

Discover everything you need to know about Netchex in one place.

Discover Why Businesses Trust Netchex

Explore how businesses that keep America running rely on Netchex to simplify payroll, HR, and compliance.

Chris Hayes

Payroll Specialist

Chris Hayes
I love the integrated platform. With our old payroll company you would have to make the same change in several different areas of the software. With Netchex, it only takes once. This system is so user-friendly, it makes training a breeze. And the customer service is second to none!
Margaret Dethloff

Payroll Administrator

Margaret Dethloff
Netchex has been fantastic. We enjoy personalized service, we know the people that we deal with, and they bend over backward to get what we need done.
Laura Dickerson

HR Director

Laura Dickerson
Netchex is wonderful. Everyone has been continuously impressed by the services they provide. Back when the new ACA regulations went into place, and even now with the whole COVID-19 situation, Netchex just continues to knock it out of the park
Lynn Harris

HR Director

Lynn Harris
Netchex has been in the business, and they understand what companies are looking for, what companies need, and they listen to what companies have to say what their needs are. They take care of their employers.
Nancy Mauti

HR Support

Nancy Mauti
Everybody always wants to help, and always has a smile on the face. On the times that I have to go pickup payroll because the school’s closed, everyone is just so nice.
Tabitha Lehman

HR Generalist

Tabitha Lehman
Love how Netchex strives to grow and be better by really listening to their clients needs. We have grown a lot alongside Netchex in the last few years and it’s excited to see our progress on both sides.
Mindy Bontrager

Payroll Administrator

Mindy Bontrager
I stepped into this role with little training and Netchex has made the transition much easier than I expected.
Kristan Kremer

Legal Administrator

Kristan Kremer
We used to print out each email and application (sometimes hundreds a day), write who it was for, and then go stick it in that managers mail box. Now, we dont even have to do ANY of that since we use NetRecruiter now. Soooooo much less paper and less time consuming for HR!!!
Kristan Kremer

Legal Administrator

Kristan Kremer
I love that I can create numerous reports that I may need so easily. Also, knowing that I can login 24/7 is wonderful as I did not have access to any payroll records at the company we used prior to Netchex.
Claire Rosenzweig

Assistant Controller

Claire Rosenzweig
Netchex has made my job easier. I wear multiple hats in my position and Netchex has helped to make things more efficient. This gives me more time for my other duties that aren’t HR/payroll related.
Carrie Freeman

HR Director

Carrie Freeman
Netchex has helped my job be so much easier and faster with all the tools it has. I love learning new things.
Belinda Canales

Payroll Coordinator/HR

Belinda Canales
Coming from an in-house payroll company and moving to Netchex has opened so many wonderful doors. Netchex provides so much assistance with my payroll and HR needs, allowing me more time with other important duties.
Lynn Harris

HR Director

Lynn Harris
Netchex has been in the business, and they understand what companies are looking for, what companies need, and they listen then to what companies have to say what their needs are. They take care of their employers.
4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

With top-ranked technology and better customer service, discover what Netchex can do for you