Built for the Hospitality Industry
You Deliver Great Guest Service. We Deliver the Technology and Service to Match.
The only HCM platform built for how hotels and motels actually operate — with deep integrations that keep your properties running, technology built for the teams who never clock out, backed by a support team that understands the pace and operational demands of hospitality at its best.
Trusted by brands like…
Beyond Basic Imports
While other providers rely on manual entry or loosely connected third-party tools, Netchex delivers intentional integrations with the platforms hotels depend on — creating a closed-loop process that keeps your systems aligned with significantly less manual work.
Built to Work With Your Operational Ecosystem
Netchex keeps your hotel operations and payroll in sync as the system of record — pushing employee updates into your ERP, pulling time and pay data back automatically and sending GL data without any manual effort. With API integrations and tailored imports, you eliminate duplicate entry and keep data flowing seamlessly from clock-in to close of shift.
Hotels With Restaurants Need a Payroll System That Handles It All
Running a hotel with a restaurant means managing two operations under one roof — and two sets of workforce data. Netchex keeps your POS and payroll seamlessly connected, pushing employee updates into your POS and pulling time and pay data back automatically, so your team can move between the lobby and the dining room without creating a data headache.
Hiring at Your Pace
In an industry where turnover is high and the guest experience depends on fully staffed shifts, you can’t afford a slow hiring process. Netchex keeps you ahead of your staffing needs — always.
- AI-powered screening with automated text outreach to reach candidates fast
- Instant interview scheduling that fits around your managers’ operational hours
- Best-in-class candidate visibility through our Indeed Platinum Partnership
- Multi-location hiring workflows that work across the organization
- Flag ineligible rehires and manage shared talent pools across rooftops
Onboarding That Keeps Your Records Clean
New hires complete all their paperwork — digitally, with e-signatures — before they ever show up as active in your system. No-shows stay separate, so your records stay clean and once you’ve set up your onboarding workflow, it runs itself every time.
Answer Employee Questions Immediately in Their Language
Your front desk runs 24/7. So does AskHR. Employees ask HR questions in plain language and get immediate answers — at any hour, in their preferred language — drawn directly from your own company documentation.
- Answers sourced from your actual HR policies, employee handbook, and property SOPs
- Available in any language – essential for diverse hotel workforces
- Routes questions that need a human response directly to your HR team automatically
- Reduces repetitive HR inquiries so your team gets their time back with less interruptions
OneScreen Payroll™
No Sweating. No Surprises. Just Payroll Done Right.
OneScreen Payroll™ puts everything you need to run payroll in one centralized dashboard — no bouncing between systems, no scrambling at the last minute. Real-time readiness tracking across every property means you always know exactly where things stand before you hit submit.
- Payroll readiness visibility across all properties at a glance
- Unapproved timecards, missing punches, and pending tasks all in one place
- Take action or notify your team without ever leaving the screen
- Real-time alerts and countdown timers so deadlines never sneak up on you
Time Tracking Built for Hotel Operations
Netchex captures every punch accurately and enforces your time policies — with the hardware and flexibility your property needs, wherever employees work.
Flexible Punch Options: Give employees a punch method that fits their role — kiosk, mobile, badge, geofencing, or biometric facial recognition — without sacrificing the accuracy and fraud prevention your property depends on.
Real-Time Attendance Tracking connected to Performance Management: Track attendance in real time and automatically assign violation points for tardiness, no-shows, and unapproved absences that feed directly into performance management with a clear historical trail.
Schedules from Hotel Effectiveness can be fed directly into Netchex, giving managers a real-time view of who’s on the clock, who’s late, and who hasn’t shown up — all measured against the schedule your property already runs on.
Industry-Expert Support
Support That Knows Your Business
When hotel and motel clients call Netchex, they don’t reach a generic call center. They connect with experts who understand their integrations, shift differentials, split shifts, high turnover, and the compliance challenges they navigate daily.
- Specialists trained in hospitality industry operations and terminology
- Expertise in hourly, shift differentials, tipped shortfall, multi-rates, and multi-location management, and more
- No scripts. Real answers to hotel and motel specific questions.
Everything You Need to Serve Your Team
From the front desk to the back office, Netchex supports how hotels and motels actually pay, schedule, and manage their teams.
Shiff Diffs, Hourly Wages, Multiple Rates
Native payroll support for the way hospitality groups pay — multiple rates, shift diffs, tips, tip shortfall — built into every layer of the platform, not bolted on.
License, Certification & I-9 Expiration Tracking
Tracks every upcoming expiration in one place ahead of time so you stay audit-ready and fully staffed with qualified employees.
Share Employees on Your Terms
From sharing staff across locations to setting org rules and flagging ineligible rehires, Netchex gives you the control you need to manage a multi-location workforce without the headaches.
Centralized Communication
Keep everyone connected with announcements, updates, and employee recognition in a single feed tailored to each property or shared across your entire organization.
Surveys
Measure engagement, gather feedback, and check morale across every property — so you always have a pulse on the people powering your operations.
Workforce Analytics & Reporting
Headcount reports, turnover analysis, compensation benchmarking, and labor insights — give you the data to make decisions, not just look at numbers.
What Hospitality Leaders Say
“As a client, I can confidently say that NetChex exceeds expectations in every regard. Their team is highly attentive, consistently supportive, and genuinely open to feedback, using it to continually strengthen their technology. The level of collaboration they provide is exceptional, and their team is truly unmatched.”
“Love how Netchex strives to grow and be better by really listening to their clients needs. We have grown alongside Netchex and it’s exciting to see our progress together.”
Financial Flexibility That Sets You Apart
Give your employees the financial wellness tools they want and give your business the competitive edge it needs to attract and retain top talent.
Earned Wage Access
Buy Now Pay Later
Pay Cards
401(k)
Workers’ Compensation
The Platform That Best Delivers What Hotels & Motels Need
Best-in-Class Integrations
Netchex connects with the industry’s leading platforms — M3, HIA, Actable, Innflow, Hotel Effectiveness, Toast, R365, Infor, Xenial, Micros, and more — so wherever your hotel or motel runs, your payroll data moves with it.
An App Your Employees & Managers Will Actually Use
The Netchex mobile app gives every employee instant access to everything they need. Earned Wage Access, AskHR, company documents, request time off, check pay stubs, manage benefits, and more all from their phone in their native language. No training required.
Multi-Locations, One Platform
Manage multiple locations, share employees across rooftops, and maintain consistent HR practices without duplicating processes or systems.
Built for Everyone on Your Team – Wherever They Work
One platform for recruiting, onboarding, payroll, time, benefits, compliance, performance, reporting and more — for both hourly front-line staff and salaried employees.
Support That Understands Your Business
Knowledgeable service professionals — not generic support queues — available when your team needs answers to real hotel and motel challenges.
Ready to Level Up With a Partner That Values Service as Much as You Do?
See how Netchex integrates with your operational ecosystem, simplifies your payroll, and gives your team time back to focus on what matters — your people and your guests.
FAQs
Yes. Netchex automates payroll for both hourly and tipped staff, ensuring compliance and accuracy every time.
Yes. Netchex works with M3, Hotel Effectiveness, and InnFlow, and data connections compatible with HIA and other hospitality platforms to keep your data aligned and accurate.
Yes. Staff can swap or pick up shifts easily while managers maintain full visibility to control coverage and overtime.
Yes. You can manage all your locations in one system with property-level visibility and group-wide reporting.