Built for Dealerships: How Grants Pass Toyota Simplified Payroll with Netchex

Grants Pass Toyota is a busy Oregon dealership serving its community with sales, service, and support teams that keep operations moving every day. With approximately 115 employees and fluctuating staffing needs, the dealership depends on accurate payroll, reliable timekeeping, and organized HR processes to stay on track.

Behind the scenes, HR at Grants Pass Toyota is run entirely by one person: Brenda Nelson, HR Manager. From onboarding and hiring setup to daily timecard monitoring, benefits administration, and semi-monthly payroll, Brenda manages every HR responsibility herself.

To do that well, she needs systems that are dependable, intuitive, and built for the realities of dealership operations. Since 2022, Netchex has become the platform she relies on to keep everything running smoothly.

Before Netchex, payroll at Grants Pass Toyota was handled through the dealership’s accounting software. Over time, that system simply couldn’t support what the dealership needed.

When the business moved away from that accounting platform, payroll had to move too. At the same time, Brenda was brand new in her HR role and stepping into responsibility for onboarding, payroll accuracy, and employee data management, all as a department of one.

She checks timecards every day to catch missing punches early, because letting issues pile up turns them into much larger problems at the end of the pay period. Payroll runs twice a month, and accuracy matters and not just for compliance oversight, but also for employee trust.

Without the right tools, even small inefficiencies could quickly overwhelm her workload.

When Grants Pass Toyota transitioned away from its accounting software, Netchex became the system supporting payroll and HR going forward. One reason it stood out was familiarity with the dealership world, including its relationship with the Rydell Motor Company, the dealership’s parent company at the time.

Since implementing Netchex, Brenda has built a rhythm that supports her role instead of slowing her down.

She manages onboarding and hiring setup directly in the platform, monitors timecards daily, and runs semi-monthly payroll using a checklist provided during onboarding. And it’s a checklist she still uses today.

Netchex also supports dealership-specific realities, like pulling flag times and handling employees who work across locations or departments. 

When employees help in another department, Brenda can correct timecards so hours flow into payroll accurately, without workarounds. 

Today, Brenda describes payroll as a quick process, which is a major shift from the uncertainty she faced early on.

She also values that everything HR-related lives in one place. She doesn’t need to click out of Netchex to find answers, and she knows there’s room to expand if the dealership decides to integrate benefits in the future.

Reporting has improved as well. While time is limited, Brenda has already built a report using the newer reporting tools and was happy with the results. She’s also looking forward to OneScreen Payroll, especially for timecard corrections and last-minute payroll checks.

Real support, real feedback, real responsiveness.

Brenda consistently describes her experience with the Netchex team in positive terms.

She highlighted strong onboarding support, helpful phone interactions, and the flexibility of chat, which allows her to keep working while getting assistance.

When Brenda prefers to speak with a representative, she says the experience is consistently helpful and cheerful. It’s support that fits into her day and keeps work moving forward.

Listening, then acting.

One of Brenda’s favorite examples of the partnership isn’t a major rollout — it’s a small usability fix that mattered to her daily work.

The employee list defaulted to pages of 25 or 50. With about 115 employees, Brenda found that inconvenient. She mentioned it to her Account Manager, Bryan, during a check-in.

It was a small change — and a meaningful one.

Brenda’s guidance for other dealership HR leaders is straightforward:
Depending on dealership size, Scheduler may be worth exploring. Most importantly, she emphasizes accuracy from the start.

For Grants Pass Toyota, Netchex isn’t just a payroll system. It’s the operational backbone that allows one HR leader to confidently manage payroll and HR without added complexity.

With everything in one place, dealership-friendly timekeeping, and workflows Brenda can trust, Netchex supports the pace, structure, and realities of automotive operations. Payroll runs quickly. Timecards stay clean. And as new features roll out, the platform continues to evolve alongside her day-to-day needs.