Jason Dauenhauer Insurance Agency | Netchex | Case Studies

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Customer Story

Jason Dauenhauer Insurance Agency

Quicker payroll processing + billing consistency & accuracy

Based In

Texas

Industry

Insurance

Employe Count

10

Previous Provider

Paychex
Jason Dauenhauer Insurance Agency

7,500+ organizations trust Netchex

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About Jason Dauenhauer Insurance Agency

Growing by more than 10% last year, the Jason Dauenhauer Insurance Agency has big plans for future growth. Jason was looking for a new payroll and HR company that could help his “small but mighty team” expand, while also making the administrative duties of a small business owner easier and less stressful.

The program we used previously worked for a smaller business but we have grown to where it was all just taking too much time. Netchex gave us all that we were looking for.

Chrissy Smith, Vice-President, Insurance 

Quick & Easy to Use

As a small business owner, Jason was looking to get more time back in his day by cutting out some of the back office hassle of payroll and HR. Named the easiest-to-use payroll software by SoftwareAdvice, Netchex is simple to use and quick to learn, yet robust enough to run your entire business.

Netchex empowers small biz owners to accurately pay employees and effectively manage the employee experience all from a comprehensive, single sign-on HR software platform.

“It’s an easy web tool to use once you get in and explore a bit,” Dauenhauer explained. “I process Payroll every month and I worry about nothing. I have likely shaved at least three or four hours a month off [the process].”

[Netchex is] an easy web tool to use once you get in and explore a bit. I process Payroll every month and I worry about nothing. I have likely shaved at least three or four hours a month off [the process].

Jason, Insurance

A True Difference in Service

Thanks to phone tag and endless transfers, Jason was left unsatisfied with Paychex’s customer service. At Netchex, service personalization and timeliness are prioritized. All Netchex clients are assigned to a single dedicated service team that knows their business and is on hand to assist at any time.

“I am a small company, but they make me feel every bit as important as a multi-billion dollar company—not so with Paychex!”

Consistency without Surprises

Another big issue that Jason needed to fix was inconsistent and inaccurate billing. Promised a fixed rate by Paychex, the bills ranged from the correct price to over $100 more per month without any changes on the business side. At Netchex, our price transparency and consistency is a top priority.

“You can believe the price is the price,” Dauenhauer explained. “I was told that my billing would only vary once for a separate W-2 billing. This was correct and I have been very happy in my three years with Netchex.”

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Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

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“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
integrated HR payroll services

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

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Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

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Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

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Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

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With top-ranked technology and better customer service, discover what Netchex can do for you