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Key Results
Eliminated Unnecessary PEO Costs and Complexity
Moved away from an overbuilt system that included services the firm didn’t need, reducing unnecessary overhead.
Simplified Payroll Processing for a Lean Team
Created a straightforward payroll process that fits a small firm without adding extra steps or administrative burden.
Reduced Manual Work and Administrative Strain
Shifted responsibility away from manual payroll processing and tax handling, freeing up time for other priorities.
Reliable Support When Questions Arise
Access to a responsive team that understands requests and provides help in real time when needed.
The Challenge
Payroll Errors, Rising Costs, and Lack of Confidence
At Brousseau Naftis Erick & Massingill PC, operations are handled in-house by a lean team. Every system in place needs to be practical, efficient, and worth the time it takes to use.
Before Netchex, the firm relied on Insperity, a PEO built to deliver a full range of HR services. For a six-person law firm, that level of coverage didn’t match how they operated.
They were paying for capabilities they didn’t use, while still managing their core processes internally.
We found that Insperity encompassed too many components that we never would use, but we were paying for the possible use of those components.
What the firm needed was more focused. Payroll processing. Accurate federal and state filings. And less time spent managing the process.
“The owners wanted to alleviate me of that task, so [we] looked for a payroll platform that would do the simple things without all the other components of a PEO.” — Wendi Meyer, Office Administrator
The Solution
A Payroll System Built for Simplicity — Not Complexity
Netchex provided a more focused solution that aligned with how the firm already worked. Instead of replacing every system, BNEM continued using the tools that already met their needs, like Timeslips for billing and their existing 401(k) setup, while transitioning payroll to Netchex. Implementation was smooth and structured.
“The implementation with Netchex went very well.” — Wendi Meyer, Office Administrator
After providing the necessary information and completing training, Wendi was able to begin running payroll within the system. When questions came up, support was immediately accessible.
“If I had any questions… I called Netchex. Everyone was so helpful.” — Wendi Meyer, Office Administrator
As she became more familiar with the platform, she documented her own internal processes, making payroll even more efficient over time.
Results
A Simpler, More Manageable Payroll Process
Since moving to Netchex, payroll has become easier to manage within the context of a small firm handling its own operations. Once the system was learned, processing payroll became straightforward and repeatable. The firm now operates with a payroll solution that fits their size and structure without requiring them to adopt unnecessary tools or workflows.
Ongoing Partnership
Support That Understands the Work Behind the Question
For a role that handles multiple responsibilities, responsive support makes a measurable difference. Wendi regularly reaches out for assistance with employee-specific needs, reporting, and navigating the system, and receives clear, helpful responses.
“The Netchex team is wonderful. They listen to my questions and understand what I am asking to help me at my moment of need.” — Wendi Meyer, Office Administrator
That ability to get answers quickly helps keep payroll moving without delays or added frustration.
A Moment That Says It All
Simple When You Need It and Flexible When You Don’t
Once fully implemented, the biggest value became clear. The system works at the level the firm needs. For BNEM, that balance, simplicity without limitation made the difference.
“Netchex is easy to use and can be as simple as we need but also offers other components or resources for other companies should they need to use those offerings.” — Wendi Meyer, Office Administrator
For small firms managing payroll alongside everything else, the goal isn’t more features; it’s the right fit. With Netchex, Brousseau Naftis Erick & Massingill PC gained a payroll solution that aligns with how they operate: straightforward, dependable, and supported by a team that’s there when needed.
Customers resoundingly love Netchex
– year after year
Case Study
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