Share
If you hired anyone remotely between 2020 and 2023, you may have outstanding I-9 issues you don’t know about. The pandemic-era virtual inspection flexibilities ended in August 2023, and employers who relied on them had until August 30, 2023 to physically re-verify those documents. That deadline has passed. For companies that missed it, the exposure is real.
But even employers who handled the transition correctly face a new compliance landscape for remote hires going forward. DHS’s authorized alternative procedure — which allows E-Verify employers to conduct remote document examination via live video — changed the rules permanently. This guide covers what’s required now, who qualifies, and what happens when I-9s go wrong for remote workers.
The End of Pandemic Flexibilities: What Changed
From March 2020 through July 2023, DHS allowed employers to defer the physical examination of I-9 identity and work authorization documents for employees working remotely due to COVID-19. Employers could inspect documents virtually (video, fax, email) as a temporary accommodation. When DHS ended that flexibility, the requirement was clear: any employee whose documents were only reviewed virtually needed in-person physical re-verification by August 30, 2023.
Employers who missed that deadline have I-9s that technically reflect an incomplete verification process. Per USCIS I-9 Central, ICE can audit these records. Penalties for substantive I-9 violations currently range from $281 to $2,789 per violation for first offenses — and can be significantly higher for pattern violations or cases involving actual unauthorized workers.
The New Alternative Procedure for Remote Hires
Starting August 1, 2023, DHS authorized a permanent alternative procedure for employers who are enrolled in E-Verify and in good standing. Under this procedure, a qualified employer representative can examine I-9 documents remotely via a live video interaction with the employee. Here’s what that actually means in practice:
The employee must transmit copies of their documents (front and back) to the employer before the live video call. During the live video, the employer representative examines those copies alongside the live video feed to verify authenticity. The employer must annotate Section 2 of the I-9 to indicate the alternative procedure was used. And critically — you must be enrolled in E-Verify and actively using it for all hires, not just remote ones, to qualify.
If you’re not enrolled in E-Verify, the alternative procedure isn’t available to you. Remote employees still need in-person document verification — which means an authorized representative (not necessarily your employee) must physically inspect the documents somewhere. Many employers use notaries, HR service providers, or staffing agencies as authorized representatives for this purpose.
I-9 Audit Risk for Remote-Heavy Employers
ICE Form I-9 audits (Notice of Inspection) give employers three business days to produce I-9s. For companies with fully remote workforces scattered across states, that three-day window to locate, organize, and produce compliant I-9 records is not a lot of time if your records aren’t in order. The most common substantive violations found during audits: missing Section 2 signatures, incorrect document codes, expired List B documents accepted for reverification, and — increasingly — incomplete pandemic-era virtual verifications that were never physically completed.
Regular self-audits are the best defense. A self-audit isn’t just about finding errors — it’s about correcting them with proper annotation before an ICE audit makes them violations. USCIS has published guidance on how to make corrections to I-9 forms. Corrections must be made clearly, initialed, and dated. You can’t use correction fluid or obliterate the original entry.
Retention Rules: How Long to Keep I-9s
I-9 retention isn’t optional and the calculation trips up a lot of employers. You must retain I-9s for the later of: three years from the date of hire, or one year from the date employment ends. For a long-tenured employee hired in 2015 who leaves in 2026, you need to keep their I-9 until 2027. For an employee hired in 2024 who left after 90 days, you keep it until 2027 (three years from hire). Calculate these dates per employee, not as a blanket company policy.
Electronic storage is permitted under strict DHS standards — the system must include reasonable controls to prevent unauthorized access, an indexing system that allows you to retrieve records, and an audit trail. A shared drive folder is not a compliant electronic I-9 system. Most HR platforms that handle I-9 digitally build these controls in.
How Netchex Supports I-9 Compliance
Netchex’s onboarding and HR platform handles electronic I-9 completion and storage with the audit trail and access controls that DHS requires. New hires complete Section 1 themselves through the employee self-service portal. HR completes Section 2 once documents are verified. For E-Verify-enrolled employers, the process integrates directly so you’re not toggling between systems. And because the records are stored and indexed centrally, producing I-9s for an audit doesn’t mean scrambling through paper files under a three-day deadline.
Frequently Asked Questions
No. The COVID-19 pandemic I-9 flexibilities ended August 30, 2023. For new remote hires going forward, you can use the permanent alternative procedure if you are enrolled in E-Verify and in good standing. This requires live video examination of transmitted document copies, with Section 2 annotated to indicate the alternative procedure was used. If you are not enrolled in E-Verify, you must use an authorized representative to physically inspect documents in person.
For paperwork violations (technical and procedural errors), penalties range from $281 to $2,789 per violation for first offenses. For knowingly hiring or continuing to employ unauthorized workers, penalties range from $698 to $27,018 per violation depending on prior violations. ICE determines penalties based on the size of the employer, good faith, seriousness of the violation, history of previous violations, and whether unauthorized workers were actually employed.
Yes. The DHS alternative procedure for remote document examination is only available to employers who are enrolled in E-Verify and in good standing. You must also use E-Verify consistently for all new hires at the location where the alternative procedure is being used, not just for remote employees. If you are not enrolled in E-Verify, remote employees must have their documents physically examined in person by an authorized representative.
You must retain I-9 forms for the later of three years from the date of hire or one year from the date employment ends. Calculate this per employee. For current employees with long tenure, that means retaining their I-9 for one year after they leave, regardless of how many years ago they were hired. I-9s must be available for inspection by DHS, ICE, or the Department of Labor on three business days notice.
Ready to Simplify I-9 Compliance for Remote Hires?
See how Netchex handles electronic I-9 completion, storage, and E-Verify integration so your team stays compliant without the paper trail.
This guide reflects publicly available product information and independent reviewer data (G2, Capterra, Trustpilot, Yelp, Better Business Bureau, Reddit, Software Advice, GetApp) as of 2026. Feature availability and pricing may vary by plan. Contact each provider for current details.
Disclaimer: Any product roadmap or future plans provided herein are for informational purposes only. They do not represent a commitment to deliver any material, code, feature, or functionality. Plans may change without notification. The development, release and timing of any features or functionality described remain at the sole discretion of Netchex, its affiliates, and partners. Netchex does not give legal, tax, or accounting advice. You are responsible for ensuring your use of Netchex product meets your individual business and compliance requirements.
Related events
7 Best Harri Alternatives for Restaurant Hiring in 2026
Netchex vs SurePayroll: Payroll & HR Comparison
Best Homebase Payroll Alternatives for HR & Payroll