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Netchex vs. AssetHR: Which HR and Payroll Platform Is Right for Your Business in 2026?

Netchex vs. AssetHR: Which HR and Payroll Platform Is Right for Your Business in 2026?
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Picture a home health agency based in Apple Valley that just opened a second office in Eagan. Caregivers clock in from three different addresses, a new hire needs an I-9 done right, and the owner would rather spend the afternoon with clients than on hold with a payroll help desk. That’s the kind of Minnesota employer AssetHR has built its business around. If you’re weighing Netchex vs AssetHR, here’s what actually sits underneath each one.

AssetHR is based in Apple Valley, Minnesota, founded by Chris Kelly, who has led the company as founder and president since 2005 according to public listings. Its site describes the business as “partnering our VIP customer service with the enterprise-level isolved platform,” and it leans harder into HR consulting than most payroll firms its size: HR audits, I-9 reviews, leadership development, OSHA safety training, and on-site or remote consulting sit alongside payroll and HCM.

The core difference is simple. AssetHR delivers its payroll and HR on isolved, software another company builds. Netchex builds its own platform and supports it with its own team.

Last updated: September 2026. AssetHR information comes from the company’s own website and public listings. Netchex figures come from G2 and Netchex’s own customer data.

The Short Version

AssetHR’s average client runs around 100 employees, per its own site, and it describes serving banking, financial and business professional services, IT, health and medical services, and manufacturing employers, according to a Twin Cities Business profile of Kelly. The same profile credits the company with a 98 percent client retention rate. That’s a real loyalty signal, even for a figure that comes from a third-party writeup rather than an audited source. For a Twin Cities-area employer that wants payroll paired with genuine HR consulting, that combination is worth something.

Netchex was founded in Louisiana more than 20 years ago for the businesses that keep America running: restaurants, hotels, dealerships, clinics. It’s one company from the code to the phone line. The US-based, FPC-certified support team answers 90% of calls in under a minute, customers rate that service 4.8 out of 5, and Netchex holds an 8.9/10 Quality of Support score on G2.

Company Overview

NetchexAssetHR
RootsLouisiana, 20+ yearsApple Valley, MN, founded 2005 (public listings)
Who builds the softwareNetchex, in-houseisolved (AssetHR sells and services it)
Support modelOne company for software and serviceAssetHR’s local team, on isolved’s platform

Netchex vs. AssetHR on Payroll and Time

AssetHR’s site lists payroll administration and HCM among its core services, delivered through isolved. Because isolved’s own platform bundles time and attendance into its HCM suite, AssetHR clients get that piece through the same underlying system rather than a separate Netchex-style native module.

What AssetHR can’t change is the product itself. It configures and services isolved, but isolved decides what the software does and when it gets updated.

Netchex writes its own payroll engine and its own time and attendance module, and Scheduler sits in the same system. So when a caregiver’s visit runs long on a Friday, the hours and overtime flow straight into payroll without crossing from one vendor’s product into another. OneScreen Payroll pulls onboarding, overtime, benefits and taxes into one readiness view. Most teams wrap a run in under 15 minutes.

FeatureNetchexAssetHR
Payroll and tax filing✅ Built by Netchex✅ Delivered on isolved
Time and attendance✅ Native, with Scheduler✅ Included through the isolved platform
Platform built by the provider✅✗ isolved builds it

HR, Benefits and Compliance

This is where AssetHR genuinely stands out among smaller payroll resellers. Its site lists HR audits, I-9 reviews, compliance support, leadership development, OSHA safety training, and recruiting alongside payroll, and a separate bio describes the company as offering “human resource, payroll, and benefits” services together. For an employer that wants a consulting partner, not just a processor, that’s a real strength worth naming.

Netchex keeps all of it on one employee record. With its in-house benefits solution, enrollment, ACA tracking, onboarding and hiring through Netchex Recruit share the same data, so a new hire’s details get entered once, not three times. ACA Central tracks hours and coverage offers across full-time, part-time and seasonal staff, which matters for a health services employer with a mix of shift types. Netchex files Forms 1094-C and 1095-C, too. (The IRS reporting rules for applicable large employers spell out what’s required.)

Less re-keying. Fewer surprises at year end.

FeatureNetchexAssetHR
Benefits✅ In-house benefits solution✅ Payroll, HR and benefits services (its site)
HR consulting✅ Onboarding and Netchex Recruit on one record✅ HR audits, I-9 reviews, OSHA training, leadership development (its site)

Service and Support

AssetHR’s site makes a point of saying it isn’t a call center: “We focus on personalized service with real people.” One client review posted on assethr.com names the team directly:

Bill Cade, Connor Dudley, Dave Rott, and Barb Gaddo are the Dream Team!

– AssetHR client review, via assethr.com

The structural question is the same one every isolved partner faces. isolved’s own support FAQ says employers who license isolved through a partner firm “receive support directly from that service provider”. Most days that means AssetHR’s own team. But when the issue lives inside the software itself, it has to travel from AssetHR to isolved and back again.

Netchex skips that relay. The people who answer the phone work for the company that wrote the code. Ninety percent of calls are picked up in under a minute with first-call resolution, and every customer has a dedicated Account Manager.

Netchex has the best support of any service provider I’ve ever worked with. There aren’t any hoops to jump through with Netchex support.

– Mary Lang, Accounting and Financial Control Director, Atlanta Air Charter

Implementation and Switching

Switching payroll is nobody’s idea of fun. What you really want to know is how much of it lands on you.

Netchex implementation is free and project-managed, usually wrapping up in about six weeks, with free data imports and a 96% implementation satisfaction score. One team owns it from the first data pull to the first live payroll.

AssetHR doesn’t publish an implementation timeline on its site. If you’re comparing, ask for one in writing, and ask which steps AssetHR handles directly and which depend on isolved.

Who Each Is Built For

AssetHR may fit if: you’re a Twin Cities-area employer around 100 employees, you want an HR consulting partner for audits, OSHA training and leadership development alongside payroll, and you’re comfortable with isolved as the software underneath.

Netchex may fit if: you run hourly, multi-location or seasonal teams anywhere in the country, you want one company accountable for the platform and the support, and you’d like time, scheduling and payroll in a single system. For more on the isolved side, see our Netchex vs. isolved comparison.

Frequently Asked Questions

Related: 5 Best AssetHR Alternatives | Netchex vs. isolved comparison | How isolved’s partner model works

This guide reflects publicly available product information and independent reviewer data (G2, Capterra, Trustpilot, Yelp, Better Business Bureau, Reddit, Software Advice, GetApp) as of 2026. Feature availability may vary by plan. Contact each provider for current details.

Disclaimer: Any product roadmap or future plans provided herein are for informational purposes only. They do not represent a commitment to deliver any material, code, feature, or functionality. Plans may change without notification. The development, release and timing of any features or functionality described remain at the sole discretion of Netchex, its affiliates, and partners. Netchex does not give legal, tax, or accounting advice. You are responsible for ensuring your use of Netchex product meets your individual business and compliance requirements.

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