Dexas Streamlines Payroll & Benefits with Netchex | Case Study

Customer Story

Dexas Streamlines Payroll & Benefits with Netchex 

Dexas + BenefitsTexas Agree: Netchex Is 10 out of 10

Based In

Coppell, TX

Industry

Manufacturing

Employee Count

100-150

Previous Provider

Multiple, disconnected systems
Dexas Streamlines Payroll & Benefits with Netchex 

7,500+ organizations trust Netchex

1888-MILLS-1
Access-Health-1
JM-test-1
Goodwill-1
MoneyHill_Horizontal_Black-1
CFAN-1
NORTHWEST-X-SOUTHERN-HOSPITALITY-1

Key Results

Payroll in Minutes, Not Hours

Weekly runs dropped from 3–4 hours (across four systems) to about 15 minutes.

One Simple Platform

Payroll, benefits enrollment, and COBRA centralized online—no more chasing paper or logins.

Mobile + Remote Ready

HR can securely process payroll from anywhere, even while traveling.

Broker-Aligned

Paperless open enrollment and smoother employee experience.

Human support that actually shows up

“10 out of 10” service—hands-on help with complex scenarios (e.g., multiple garnishments

About Dexas + Their Challenges 

Manual processes and disconnected systems were eating up hours for Dexas, a Texas-based manufacturer known for innovative home, pet, and office products. With weekly payroll stretched across four different systems, HR/AP Manager Faye Curtis faced a process that took more than three hours every run, time she didn’t have to spare. Benefits and COBRA management added even more complexity, with stacks of paperwork slowing down open enrollment and manual uploads for HSA and 401(k) contributions creating extra risk. 

Based in Coppell, TX, Dexas designs and manufactures cutting-edge consumer products distributed worldwide. With 100+ employees, the company needed a simpler, more sustainable way to manage payroll and benefits, supported by a partner that would provide real service, not just another platform. 

When it came time to modernize, Dexas turned to Netchex to centralize processes, reclaim time, and build a foundation for long-term efficiency. Faye Curtis, HR/AP Manager, needed a way to simplify, reclaim time, and reduce risk. 

When I first started at Dexas, it was a nightmare… I had to go through four systems, and payroll took three or four hours. After switching to Netchex, I can run payroll in about 15 minutes.

Faye Curtis, HR/AP Manager

Smooth Implementation, Real People, and Payroll Flexibility 

With Netchex, payroll, benefits enrollment, and COBRA live in one place, and managers approve timesheets from their phones. If a manager’s out, approvals still happen on time. The admin burden dropped. Confidence went up.  

In fact, with Netchex, you can process payroll from anywhere you find yourself working from on payday. As Faye shared, “There have been a couple of times I was out of town and still processed payroll. I like that I can do it from anywhere.” 

Implementation stood out as a bright spot for Dexas as organized, responsive, and fast. 

Every part of the process has been great, but Implementation was my favorite. It went very smoothly.

Faye Curtis, HR/AP Manager

And when something tricky pops up, like a single employee with three child support garnishments, support doesn’t punt. They teach. 

Support is 10 out of 10. They walked me through the garnishments on the phone and sent documentation so I’d have it for next time. I never feel like ‘just a number’.

Faye Curtis, HR/AP Manager

Netchex Collaborates with Brokers and Customers 

Netchex isn’t just a 10/10 experience for customers. It’s also an experience that brokers value. 

Angela Hapka, Managing Director at BenefitsTexas, has partnered with Dexas and Netchex for over six years. What she loves most? Translating complexity and delivering efficiencies that save real time (and soft costs). 

 [Seeing HR achieve their goals and deliver a better employee experience through our (BenefitsTexas and Netchex) combined efforts has been incredibly rewarding. Clients value simplicity and efficiency, and an integrated solution eliminates redundancies, saves time, and improves the overall experience. Everyone wants the EASY button! needed to make a smooth transition for benefits, etc.

Angela Hapka, Managing Director at BenefitsTexas 

 The broker and Netchex alignment helped Dexas move toward a go-green initiative and a smoother paperless open enrollment, all from the same system that runs payroll and time. Faye shared, “the partnership with our broker and Netchex lets us go paperless for open enrollment. It’s been phenomenal.” 

The collaboration of brokers, customers, and Netchex creates a seamless and integrated experience for everyone involved.  

 Working with a payroll solution that integrates with HR and benefits lets us deliver more than just benefits. It creates a true partnership and a stronger broker relationship.

Angela Hapka, Managing Director at BenefitsTexas 

A Loyal Netchex Customer for 6 Years and Counting 

With Netchex, Dexas and BenefitsTexas have found exactly what they both need: a simpler, faster, and more reliable way to handle payroll and HR. Payroll that once took hours now runs in minutes. Paper-heavy open enrollment is gone, replaced by a clean, paperless process. Mobile access and hands-on support mean HR can work confidently from anywhere, while brokers gain the assurance of a truly integrated platform that strengthens their client relationships. 

 My interactions with the Netchex team have been outstanding. Customer service gets 10 out of 10.

curve-svg

Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

BenefitsAdministration_HighestUserAdoption_Mid-Market_Adoption 1
Time&Attendance_Leader_Leader 1
CoreHR_HighPerformer_HighPerformer 1
10f988e3-ba2b-4e92-a4e3-183c66bc2058
tech-cares-2023-flat-1 (1)
GetApp
92e64741-4e3c-44a9-8d91-df5e138a04a1
286a8243-ea0c-4daa-9b11-ba86693755fa
3628f208-938d-45a6-82eb-5ab4d8fee8c5
cc769e3a-5901-4d22-8508-16d7ba26ddbc

Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

Testimoinail1
“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
integrated HR payroll services

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Learn more
Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Learn more
Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Learn more
Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learn more
Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

Learn more
Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Learn more
Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Learn more
Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Learn more
Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

Learn more

With top-ranked technology and better customer service, discover what Netchex can do for you