Taco Bell | Netchex | Case Studies

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Customer Story

Taco Bell

Better payroll & employee experience for 2,000+ workers

Based In

Louisiana

Industry

Restaurant

Employe Count

2000

Previous Provider

Paychex
Taco Bell

7,500+ organizations trust Netchex

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About Taco Bell

In 1982, Brenda and Gregory J. Hamer, Sr. created B&G Food Enterprises, LLC when they received a franchise from Taco Bell to operate a restaurant in Morgan City, Louisiana. Today, B&G operates over 140 restaurants with over 2,000 employees across Louisiana, Mississippi, and Texas. B&G is the largest Taco Bell Franchisee in Louisiana and maintain their Corporate Headquarters in Morgan City, Louisiana.

Life Before Netchex

Before Netchex, B&G Enterprises was using Paychex for their payroll and human resources services. Their rapid growth meant their payroll and HR team was constantly in flux adding new locations and employees, and they realized that Paychex just couldn’t handle their needs, from speed to functionality. In 2018, they started shopping other vendors who could handle and respond to their growing needs and additions – and they made the switch to Netchex, utilizing several of our robust, efficient tools to get the job done.

Why We Were (And Are) The Best Solution

Brea is the Payroll Administrator for B&G Enterprises, so the bulk of her time is dedicated to running payroll and getting their 2,000+ employees paid. When it comes to functionality, Brea states that Netchex

[Netchex] is a lot faster than Paychex.

Brea, Payroll Administrator

That means Brea has more time to dedicate to other aspects of her role, and a more efficient payroll process means she can maximize the time in her day.

When it comes to usability, Brea states that “the layout is way better than any other payroll companies we’ve used (3 companies before Netchex).” At Netchex, we develop and design our platform to be user-focused, and accomplish this by taking our client’s feedback seriously and deliberately when designing new upgrades and features. The combination of Netchex’s overall efficiency and usability makes it the most ideal platform for any Payroll and HR administrator to put time back in their day and get the job done accurately.

The layout is way better than any other payroll companies we’ve used (3 companies before Netchex).

Brea, Payroll Administrator

To put the cherry on top, Netchex’s service team is consistently rated higher than our competitors because of our personal, team-based approach. According to Brea, Netchex’s service team is “Excellent, wonderful, and a great team!!!!” (Yes – that’s multiple exclamation points). We’re more than a 1-800 number, and never transfer you from department to department. Our service team of FPC certified service associates are ready to answer your email or call with a smile, and the knowledge to get it done.

Excellent, wonderful, and a great team!!!!

Brea, Payroll Administrator
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Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

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Capterra 4.5 / 5 star

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Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

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Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

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“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
integrated HR payroll services

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

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Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

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Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

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Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

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With top-ranked technology and better customer service, discover what Netchex can do for you