Xpressdocs | Netchex | Case Studies

Xpressdocs

Improved efficiency switching from manual, in-house HR processes

Based In

Texas

Industry

Professional Services

Employe Count

250

Previous Provider

Quickbooks
Xpressdocs

6,500+ organizations trust Netchex

1888 MILLS
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About Xpressdocs

Xpressdocs is an on-demand marketing platform that helps hundreds of brands deliver consistent, brand-safe messages and experiences across all marketing channels and regions. Services include print and direct mail services, social media management, mailing lists, and promotional products. We work closely with Susan, their Payroll Administrator, with everything to onboarding to time and attendance.

Life Before Netchex

Before Xpressdocs made the switch to Netchex in 2011, they were using Quickbooks to manage their internal HR processes. When looking for a new vendor, Susan was immediately impressed by the knowledge of her Netchex Sales Rep, and with that combined with us having the best prices for her company, her decision was made. For more than seven years, Susan and Xpressdocs have grown with Netchex, and according to her,

Netchex is the best thing since sliced bread.

Susan, Payroll Administrator

Netchex has always served us well and the customer service is top notch! They have the best Customer Service Representatives around. Very patient, funny, helpful … Love them!

Susan, Payroll Administrator

Why We Were (And Are) The Best Solution

Susan’s favorite aspect of Netchex is hands down the Service. With our team-based approach, each client is assigned a specific service team dedicated to managing and servicing their account. These levels of attention and familiarity with our clients is what makes our service and efficiency unmatched in the industry. She states,

In addition to service, Susan has put hours upon hours of time back into her day by utilizing some of Netchex’s best tools, like NetGuide and NetBenefits.

 After doing everything manually, this is amazing. Onboarding is my favorite.

Susan, Payroll Administrator

Within our NetGuide module, you can manage all of your employee information from hire to retire, paperwork to workflows. Plus, with NetGuide, you’ll take the weight of compliance off of your shoulders with the ability to complete and file I-9s, W-4s, and all state and federal forms, as well as have your employees sign non-disclosure and privacy agreements electronically. Xpressdocs is a growing business with over 250+ employees, and Payroll Admins like Susan are always looking for ways to maximize their time to focus on the other important aspects of their job. With Netchex, they can accomplish this.

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Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

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Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

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“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
integrated HR payroll services

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

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Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

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Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

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Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

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Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

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Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

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Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

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Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

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Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

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With top-ranked technology and better customer service, discover what Netchex can do for you