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About Cross Keys Bank
At Cross Keys, we spoke with Claire Rosenzweig, the Assistant Controller at their community bank. She is married with 2 children, loves spending time with her family and reading in her spare time. Cross Keys Bank is located in St. Joseph, Louisiana, and has been serving customers since 1902. Their core values are service with honor and integrity, and their mission is to help their customers succeed in managing their finances and banking.
Life Before Netchex
Cross Keys Bank became a Netchex client in 2016, and previously worked with Newtek. Claire noticed the stark difference between Netchex and Newtek right away. Through automation, Netchex removes much of the unnecessary work involved in the process, making her life easier and increasingly more efficient. In her position, payroll isn’t the only duty she’s responsible for. The ability to make payroll easier and more automated has helped carve out extra time in Claire’s day for her to focuson the other responsibilities she needs to dedicate time to.
Life With Netchex
Since Cross Keys Bank switched to Netchex, the amount of time Claire spends on payroll has been greatly reduced with the help of automation. Had they not chosen to go with Netchex, she would be spending way too much time running payroll. Overall, Cross Keys was impressed with what Netchex had to offer in comparison to other HCM vendors. Along with automation, Netchex’s reporting capabilities were also a standout feature that helped them make their decision. And customer service? “Wonderful!”, according to Claire. If her team has an issue, they get their response quickly from one of Netchex’s dedicated client advocates. Their demeanor is always friendly and helpful.
Why You Should Consider Netchex
“[I would] absolutely recommend Netchex to anyone looking for an HCM solution. We have been very pleased the last 2 years. I plan on sticking with Netchex for many years to come.”
Claire Rosenzweig, Assistant Controller
Customers resoundingly love Netchex
– year after year
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Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”
Mallory Mele
Owner of Mele Printing
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integrated HR payroll services
Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Performance management
Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Employee engagement
Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Human resources
Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Reporting & analytics
Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

Payroll & tax
Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Time & attendance
Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Benefits administration
Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Recruiting & onboarding
An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learning management
Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

Performance management
Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Employee engagement
Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Human resources
Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Reporting & analytics
Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

Payroll & tax
Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Time & attendance
Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Benefits administration
Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Recruiting & onboarding
An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learning management
Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

Performance management
Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Employee engagement
Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Human resources
Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Reporting & analytics
Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.