Dexas

About Dexas International LTD

Dexas International Ltd. is a multi-faceted, international consumer products company based in Coppell, Texas, near Dallas. Dexas is the largest designer and manufacturer of poly cutting boards in the country, as well as various other kitchen tools and pet products.

Discovering Netchex

Filling both payroll and accounting roles at Dexas, HR/AP Manager Faye Curtis knew she had to find a company with the technology and service to make her job easier, not harder. “I’d done some research on payroll companies, but it was our broker who recommended Netchex,” reveals Faye. “We have a great relationship with Netchex and have been working with them for 10 years,” states Stephen Schulze of Gallagher, an insurance brokerage services firm that works with Dexas.

Importance of the Broker-Netchex Relationship

Based on trust, benefits brokers have a unique relationship with their clients—and vendor recommendations are not doled out lightly. Netchex values this relationship and works with brokers to enhance client experience throughout the year, not just during enrollment.

Most clients, including Faye and Dexas, rely on their broker’s experience and industry knowledge to help make these major decisions—and it makes sense to go with a payroll provider that their broker has an established relationship and experience with. “It really helps so they can understand what is needed to make a smooth transition for benefits, etc.,” Faye explains.

Why Netchex Is The Best Solution

Dexas was searching for dependable payroll services (with unlimited payroll processing), benefits administration (including eligibility tracking and consistent enrollment), and HR support (such as onboarding and task management). For this and more, Stephen knew Netchex would be a great fit for Dexas, thanks to our true single-source technology and award-winning customer service.

Single-source technology has always been one of the main reasons why Stephen is eager to recommend Netchex to his clients. “The clean, clear approach of the Netchex system and the complete bundle of payroll, benefits enrollment, and COBRA in one place is very valuable.”

When one of his clients—like Dexas— is searching for a company that can handle all of their payroll, HR support, and benefits administration needs, he knows Netchex will get the job done. Faye agrees, “Netchex has better technology than our previous provider. They were the best solution for us because of their up-to-date software and also helping us go green.”

Quality customer service was also a major selling point. Relatively new to Netchex, the customer service and support she has already received has exceeded her expectations. “Every part of the process has been great,” Faye declares, “but I really loved the Implementation. It went very smooth.” With multiple clients at Netchex, Stephen agrees, “My interactions with the Netchex team have been outstanding. Customer service gets 10 out of 10.”