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About Pacific Northern
Mags Duke is the Human Resources Director for Pacific Northern in Texas and has been in the Human Resources industry for over 20 years. She has two boys in their teens and when she’s not at work, loves to read and hang by the pool. Pacific Northern offers full-service consulting for retail spaces, providing cohesion and creative merchandising solutions.Their design team works hand-in-hand with the world’s leading brands to develop the visual implementation of their brand identities.
Life Before Netchex
Before Pacific Northern joined forces with Netchex, their entire Human Capital Management systems were completed in Excel. That means Mags and her department were performing manual processes and data entry multiple times a day, giving leeway to human errors in entering data. With their data in a desktop program and not a cloud-based system, they would have no backup in case something happened to their computers and hard drives where they were saved. Their payroll was performed by an outside company, separating an important piece of the HCM world from the others.
Why We Were (And Are) The Best Solution
If you ask Mags, Netchex’s impact on her business has made her “work life so much easier!” They are no longer working from a variety of different modules, piecemealing from different web-based environments. One of her biggest keys was Paige, her sales representative. Paige was able to talk Mags and the Pacific Northern team through our platform and seamlessly handed them over to our dedicated implementation team and service department.
[Netchex makes] work life so much easier!
Mags Duke, Human Resources Director
One of Pacific Northern’s favorite experiences with Netchex has been our service department, specifically her Team led by Client Advocate Brent Stumbo. With Netchex, you aren’t given just one service associate, you’re given a whole team so your requests and concerns can be addressed without interruption. Lastly, when Mags tells people about Netchex, she doesn’t hesitate in mentioning how reasonable the pricing model is. Netchex is built with every business in mind, accommodating to all businesses large and small depending on your indiviudal needs.
Customers resoundingly love Netchex
– year after year
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Discover why thousands of businesses
trust Netchex
Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.
“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”
Mallory Mele
Owner of Mele Printing
Explore the benefits of
integrated HR payroll services
Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.
Payroll & tax
Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.
Time & attendance
Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.
Benefits administration
Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.
Recruiting & onboarding
An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.
Learning management
Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.
Performance management
Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.
Employee engagement
Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.
Human resources
Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.
Reporting & analytics
Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.