Regal Hospitality | Netchex | Case Studies

Customer Story

Regal Hospitality

Improved service & time-saving HR + Payroll technology for a hotel management group

Based In

Ohio

Industry

Hotel/Hospitality

Employe Count

500

Previous Provider

Paycom
Regal Hospitality

7,500+ organizations trust Netchex

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About Regal Hospitality

Regal Hospitality is a hotel management company with twelve hotels across six states focusing primarily on Hilton, IHG, and Marriott brands. They came to Netchex after several years with Paycom.

One of the struggles we had with our previous company is that they didn’t have a good understanding of our industry and our industry-specific needs.

Erica Payne, Human Resources Manager at Regal Hospitality

With a large number of clients from the hospitality sector, Netchex is uniquely positioned as one of the go-to-choices for the industry through our partnership with Hotel Effectiveness.

Customer Service & Communication

Clients in the hospitality industry know how important excellent customer service is—and Regal Hospitality just wasn’t getting it from their previous provider. At Netchex, we make customer service and communication a top priority.

Quick and Easy Implementation

When you are ready to make the switch, waiting on implementation can be an agonizing process—but not with Netchex. Our implementation process is streamlined to get your company up and running as soon as possible.

The biggest issue that surfaced was the lack of service and communication from Paycom. A request would be submitted, and it could be days to weeks before an answer was received.

Erica Payne, Human Resources Manager at Regal Hospitality

Saving Time and Money

In addition to cutting their payroll process time in half and eliminating many manual tasks, Netchex helps Erica and the Regal Hospitality team save time in other ways too.

This is the first software I’ve ever used that had full admin capabilities from their mobile app. This is a tremendous timesaver!

Erica Payne, Human Resources Manager at Regal Hospitality
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Customers resoundingly love Netchex
– year after year

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Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

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“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
integrated HR payroll services

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

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Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

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Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

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Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

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With top-ranked technology and better customer service, discover what Netchex can do for you