Universal Resources Inc | Netchex | Case Studies

About Universal Resources Inc

Since 1988, Universal Resources Inc. has been matching the expertise of professionals with the requirements and expectations of clients across a wide variety of industries. Universal Resources, Inc. offers competitive rates and benefits for its employees while maintaining cost-efficient labor solutions for clients.

Based In:
Professional Services
Employee Count:
Previous Provider:


Coming from ADP, Universal Resources Inc. was looking for a better overall experience for management and their employees—while also hoping to save some money. “ADP was very expensive compared to Netchex,” explained Susan Kitchel, CFO and Office Manager at Universal Resources, Inc. “ADP was also harder to navigate and their customer service was not very responsive.”

Netchex Services

  • Payroll & Tax
  • Benefits Administration
  • Reporting & Analytics
  • Employee & Manager Self-Service
  • COBRA Administration
  • ACA Administration

Netchex Solutions

Universal Resources Inc. decided Netchex was the best and most cost-efficient solution available on the market to fix their previous provider’s shortcomings. Designed to manage the entire employee lifecycle, Netchex is built with user experience in mind for both managers and employees. Netchex also helps HR and payroll professionals save hours completing their tasks—and for Kitchel and Universal Resources Inc. it was no different.

“Better cost and ease of use. Big bang for your buck!” – Susan Kitchel, CFO and Office Manager


Time Saver – Fewer hours completing tasks and more responsive customer service
Ease of Use – Better overall ease of use and peace of mind than ADP
Money Saver – Netchex was less expensive compared to ADP

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