Northwest x Southern Hospitality | Netchex | Case Studies

Northwest x Southern Hospitality

Saving HR time with effortless benefits enrollment and uncomplicated management

Based In

Washington

Industry

Hotel/Hospitality

Employe Count

500

Previous Provider

BenefitMall
Northwest x Southern Hospitality

6,500+ organizations trust Netchex

1888 MILLS
Access Health
Applebees 1
avala 1
BK Corrosion
CampGladiator 1
CFAN
ELGHT
fidelity
Goodwill
IHOP
JM test
MoneyHill_Horizontal_Black 1
NORTHWEST X SOUTHERN HOSPITALITY 1
slim chickens
STONE STRENGTH SYSTEMS
taco-bell-1

About Northwest x Southern

Uniquely situated in some of the most beautiful areas of the Pacific Northwest & Alaska, Northwest x Southern has award winning hotels where you will find hospitality is the TRUE focus of their team. From their DoubleTree Arctic Club Hotel, their flagship AAA Four Diamond Hotel designated on the National Register of Historic Places and located in the heart of Downtown Seattle, to one of their many PAC-12 Campus Hotels. You can venture further North to scenic Alaska and visit them in Anchorage or Fairbanks. Regardless of the location, Northwest x Southern guarantees you will create memories. We work closely with Tabitha and Jennifer, the HR Generalist and HR Specialist at Northwest x Southern. They made the switch over to Netchex in January 2018 from BenefitMall looking for a better solution for their growing hotel and hospitality group.

The Netchex Impact

For the team at Northwest x Southern, the biggest factor was Netchex’s truly single-source system in comparison to competitors. The technology that Netchex is built on makes transferring data from one module to another a seamless transition without glitches due to disjointed and separate systems.

On a scale of 1 to 10, I give Netchex a 10. Their customer service team is readily available to help.

Jennifer, HR Specialist

Why We Were (And Are) The Best Solution

When describing their favorite part of working with Netchex, Tabitha and Jennifer never shy away from complimenting our service team. Having a single-source solution means our service advocates are all one internal team, not separate voices and departments for each HR solution. They know their dedicated relationship manager is there when they need it with information on the full gamut of issues.

As HR Generalist, Tabitha’s favorite module is NetBenefits, where she can focus on other parts of her job rather than standing at the printer and waiting for her insurance forms to all scan. NetBenefits provides for effortless enrollment and uncomplicated management, empowering their employees to take control of their medical and dental coverages, saving their HR department time they can put back into other valuable aspects of their job.

curve-svg

Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

Group-1
Group
sourceforge_fall_2023 (2)
tech-cares-2023-flat-1 (1)
software advice frontrunners
GetApp
Capterra Shortlist 2023 (1) 1

Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

Testimoinail1
“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
integrated HR payroll services

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Learn more Arrow
Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Learn more Arrow
Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Learn more Arrow
Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learn more Arrow
Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

Learn more Arrow
Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Learn more Arrow
Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Learn more Arrow
Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Learn more Arrow
Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

Learn more Arrow

With top-ranked technology and better customer service, discover what Netchex can do for you