Macon Bank & Trust Co. | Netchex | Case Studies

Macon Bank & Trust Co.

With top-ranked HR technology and excellent customer service, we grow together

Based In

Tennessee

Industry

Banking

Employe Count

80

Previous Provider

Sageworks
Macon Bank & Trust Co.

6,500+ organizations trust Netchex

1888 MILLS
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About Macon Bank & Trust

With over 100 years of financial service, Macon Bank & Trust Co. has 8 locations serving central Tennessee. As a locally-focused, but growing financial institution, Macon Bank needed a payroll and HR company that could grow with them, while making administrative tasks more efficient.

A Growing Business

Vice-President Chrissy Smith has been a part of Macon Bank for 25 years and when she moved into a more HR-specific role, Smith knew that if the bank was going to continue to grow, they needed more out of their payroll and HR services.

“The program we used previously worked for a smaller business but we have grown to where it was all just taking too much time. Netchex gave us all that we were looking for.”

Chrissy Smith, Vice-President, Banking 

Big Service & Technology, Small Biz Feel

Netchex boasts not only top-ranked HR technology, but also highly engaged customer service. Thanks to our professional and proactive approach to service, Netchex has one of the highest customer satisfaction scores in the HR industry.

Netchex still has the “small company” feel—not wondering who or where you’ll be speaking with someone when issues arise.

Chrissy Smith, Vice-President, Banking 

Easy & Accessible for Everyone

Netchex is easy to use for HR, admins, managers, and employees. Our training and resources are in-depth and highly beneficial. And our mobile app makes things more efficient for today’s on-the-go workforce.

“Having the learning portal available to watch steps on how to complete something has been extremely helpful… Our employees love the app so they can see their pay stubs or check time records whenever they want.”

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Customers resoundingly love Netchex
– year after year

4.5/5 star

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Capterra 4.5 / 5 star

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GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

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Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

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“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
integrated HR payroll services

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

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Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

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Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

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Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

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Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

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Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

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Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

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Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

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Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

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With top-ranked technology and better customer service, discover what Netchex can do for you