Macon Bank & Trust Co. | Netchex | Case Studies

Customer Story

Macon Bank & Trust Co.

With top-ranked HR technology and excellent customer service, we grow together

Based In

Tennessee

Industry

Banking

Employe Count

80

Previous Provider

Sageworks
Macon Bank & Trust Co.

7,500+ organizations trust Netchex

Access-Health-1

About Macon Bank & Trust

With over 100 years of financial service, Macon Bank & Trust Co. has 8 locations serving central Tennessee. As a locally-focused, but growing financial institution, Macon Bank needed a payroll and HR company that could grow with them, while making administrative tasks more efficient.

A Growing Business

Vice-President Chrissy Smith has been a part of Macon Bank for 25 years and when she moved into a more HR-specific role, Smith knew that if the bank was going to continue to grow, they needed more out of their payroll and HR services.

“The program we used previously worked for a smaller business but we have grown to where it was all just taking too much time. Netchex gave us all that we were looking for.”

Chrissy Smith, Vice-President, Banking 

Big Service & Technology, Small Biz Feel

Netchex boasts not only top-ranked HR technology, but also highly engaged customer service. Thanks to our professional and proactive approach to service, Netchex has one of the highest customer satisfaction scores in the HR industry.

Netchex still has the “small company” feel—not wondering who or where you’ll be speaking with someone when issues arise.

Chrissy Smith, Vice-President, Banking 

Easy & Accessible for Everyone

Netchex is easy to use for HR, admins, managers, and employees. Our training and resources are in-depth and highly beneficial. And our mobile app makes things more efficient for today’s on-the-go workforce.

“Having the learning portal available to watch steps on how to complete something has been extremely helpful… Our employees love the app so they can see their pay stubs or check time records whenever they want.”

curve-svg

Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

BenefitsAdministration_HighestUserAdoption_Mid-Market_Adoption 1
Time&Attendance_Leader_Leader 1
CoreHR_HighPerformer_HighPerformer 1
sourceforge_fall_2023 (2)
tech-cares-2023-flat-1 (1)
software advice frontrunners
GetApp
Capterra Shortlist 2023 (1) 1

Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

Testimoinail1
“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
integrated HR payroll services

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Learn more
Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Learn more
Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Learn more
Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learn more

With top-ranked technology and better customer service, discover what Netchex can do for you