Continental Acura of Naperville | Netchex | Case Studies

Continental Acura of Naperville

Enhancing reporting capabilities with our integrated, all-in-one system

Based In

Illinois

Industry

Automotive

Employe Count

80

Previous Provider

ADP
Continental Acura of Naperville

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About Continental Acura of Naperville

A member of Continental Motors Group, Continental Acura of Naperville is the leading Acura dealer in several communities in Illinois. For over three decades, Continental Acura has been dedicated to their work with a commitment to delivering their customers quality vehicles and services at every step of the process. With a team of factory-trained and certified technicians on hand to take care of your vehicle’s standard maintenance and repairs, Continental Acura customers are guaranteed quick and expert service.

Life Before Netchex

Continental Acura of Naperville was using ADP before switching to Netchex in 2017, which meant they were dealing with disjointed systems and sub-par service. Companies like ADP are known to join together multiple systems and call themselves “single-source,” when truly, you’re dealing with multiple platforms and logins. In addition, multiple systems typically means multiple service teams to contact with issues, playing phone tag and being passed from one rep to another.

Why We Were (and are) the Best Solution

Kristin, HR and Payroll Assistant at Continental Acura, states that the switch to Netchex “has made a lot of processes easier.” Because Netchex is truly a single-source platform, tools from payroll to onboarding to benefits are connected and integrated in one system, greatly enhancing their reporting capabilities. Better reports means a better ability to forecast labor costs and analyze data in order to make better financial decisions for their company.

[Netchex] has made a lot of processes easier.

Kristin, HR and Payroll Assistant, Auto

Continental Acura utilizes several of Netchex’s tools, but she spends most of her day working in our Time and Attendance platform. She states, “I use this feature nearly every single day. It is easy enough that our managers can handle making changes to their employee timecards on their own.” Employee empowerment is one of greatest advantages a human resources administrator can have. That means their employees and managers are able to perform functions on their own, putting time back into the admin’s day to spend on people rather than paperwork.

I use this [Time and Attendance] feature nearly every single day. It is easy enough that our managers can handle making changes to their employee timecards on their own.

Kristin, HR and Payroll Assistant, Auto

Above all, when asked what her favorite part of Netchex was, she stated, “Service. Service is always so helpful.” At Netchex, you’re assigned to a dedicated service team led by a client advocate. Our team of FPC-certified service reps are here to solve your problems for every part of Netchex with efficiency, accuracy, and professionalism.

Service. Service is always so helpful.

Kristin, HR and Payroll Assistant, Auto
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“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

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Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

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Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

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Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

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Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

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Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

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Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

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Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

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Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

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Reporting & analytics

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