Fidelity Bank | Netchex | Case Studies

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Customer Story

Fidelity Bank

Eliminating duplicate data entry and providing insights needed for your business

Based In

Louisiana

Industry

Banking

Employe Count

400

Previous Provider

In-House
Fidelity Bank

6,500+ organizations trust Netchex

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About Fidelity Bank

Fidelity Bank is a mutual institution chartered by the Office of Financial Institutions (OFI). The purpose of the savings and loan industry was to give people a safe place to save money and to provide funds for housing. At Fidelity, their mission is to remain the long-term institution of choice in the marketplace. They seek to continually improve and enhance their rich heritage of over 100 years. “Here for Good” means helping families and businesses thrive in the communities they serve.

The Experience

Fidelity Bank was entering and processing their HR services in house. Realizing this couldn’t be viable in the long run, they began looking for a system that is integrated, easy to use and could automatically pull reports. Prior to Netchex, Fidelity Bank did not have easy access to their data and often had to compile their reports using massive, complicated spreadsheets. Fidelity also used several systems to manage employee records, resulting in duplicate data entry for Human Resources personnel, and branch managers not having the information they needed to make timely decisions.

Business Impact

Fidelity Bank management can run common or custom reports in just minutes without having to rely on their individual branches to mail in this information. Whether they need text or excel reports, cross-year or department totals, it is now simple to compile and sort information and run comprehensive reports using the Netchex system than hand-tallying and organizing.

Netchex automated alerts put PTO requests, upcoming reviews, expiring licenses and even employee birthdays right on the manager’s home screen. When managers approve a PTO request or complete an annual review, the information is tracked in one system. With the employee self-service portal, employees can see their PTO balance or pull their paystub without having to go through their manager.

Why You Should Consider Netchex

Moving to Netchex’s integrated, web-based system allowed Fidelity’s corporate office and branch managers to communicate more effectively, knowing that both parties had access to the same, accurate and up-to-date information. Utilizing several of Netchex’s services keeps Fidelity’s data secure, comprehensive and organized without the pains of individual branch submissions, decreasing the likelihood of man-made errors.

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Customers resoundingly love Netchex
– year after year

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Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

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“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

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integrated HR payroll services

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

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Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

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Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

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Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

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Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

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