Gerry Lane Enterprises
Founded by Gerald Ray Lane over 60 years ago, Gerry Lane Enterprises has several dealerships around Baton Rouge, Louisiana and employs over 200 people. Their unmatched service and diverse vehicle inventory have set them apart as the preferred dealer in Baton Rouge.
Life Before Netchex
Before Gerry Lane started with Netchex, they were using CDK Global, a technology solution for auto dealerships. They still use CDK for other initiatives, but there wasn’t enough focus on their human resources and payroll needs. Since they made the switch in 2017, we’ve worked alongside Cara Dickinson, the Payroll and Benefits Clerk at Gerry Lane Enterprises, as well as a jack-of-all-trades around the office. When she’s not working, she loves to fish and hunt with her family.
Time & Attendance
Putting Human Back in Human Resources
Often filling the jack-of-all-trades roll at her office like many others in human resources, Cara’s time is invaluable while wearing so many hats. That’s where Netchex steps in to help clear her plate.
As a reliable partner for payroll, benefits and more, Netchex puts hours back in Cara’s day to focus on other equally vital parts of her job. She can spend more time training new hires and creating better employees, setting those individuals as well as her company up for success.
Payroll and Benefits Clerk
When asked what her favorite feature in Netchex is, Cara highlights our NetGuide module, specifically the ability to distribute tasks. She states, “It has eliminated all of the paper copies and hour long one-on-ones with each new hire and myself.”
Yet another area Netchex puts valuable time back in Cara’s day. Our NetGuide module gives company administrators like Cara the ability to manage all employee information in one incredibly user-friendly platform with complete employee life-cycle management. In addition to sending tasks and alerts to employees, NetGuide also provides immediate compliance, as well as new hire documents, virtual trainings and tutorials for their employees. From hire to retire, NetGuide is the complete onboarding solution.
Unmatched Customer Service
From sales, to implementation, to service, Cara has nothing but good things to say about the level of customer service she has seen throughout her process with Netchex. About her service team led by Netchex Client Advocate Brent Stumbo, she raves,
“The customer service is the absolute best. I am so glad I know I am talking to someone knowledgeable and they always help quickly.”
At Netchex, one of our core values is making sure our service and support is delivered by trained and confident associates. With a dedicated and knowledgeable support team, your questions and issues are resolved quicker and more efficiently with a real person on the other end, not a 1-800 number or outsourced, inexperienced associate.
Netchex + Hireology
When looking for the right candidates, companies in the auto industry like Gerry Lane want to make sure they are recruiting and finding the best candidates possible. Since 2017, Netchex and Hireology have provided auto dealers an effective partnership to enhance this process. Hireology guides users through sourcing, selecting and verifying job candidates, while Netchex takes care of payroll and tax compliance, time and attendance and benefits solutions. This partnership empowers those in the auto industry to make better and informed decisions in the employee life-cycle.