Merchants FoodService | Netchex | Case Studies

Merchants FoodService

Saving HR staff time and enabling them to focus on employee engagement

Based In




Employe Count

800 (Peak Season 15,000)

Previous Provider

Optimum Employer Solutions
Merchants FoodService

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About Merchants FoodService

Founded in 1904, Merchants FoodService has grown into one of the largest FoodService distributors in the U.S. with operations in 12 states. Over the past 8 years, HR Director Jan Farve has built the HR department into multiple employees in-house and in their distribution centers.

Personalization and Growth

Merchants FoodService needed a payroll and HR company that could not only provide for their exact current needs, but also grow alongside them in the future. They found that in Netchex.

Having an HR technology company that could personalize our needs, completely sold us on Netchex. The recent improvements such as the mobile app, performance management, and scheduler were all great ideas that we wanted to be a part of.

Jan Farve, HR Director, Distribution

Saving Time and Money

The goal when using any form of technology in the workplace is to make jobs easier and increase profits. Not all HR technologies can deliver both; Netchex can.

With Netchex, our payroll processing takes about 4 hours less a week and our benefit maintenance saves about 5-8 hours per week. Not only will you save time, you will find features you can use that will make your life easier—even if you didn’t know you needed it.

Jan Farve, HR Director, Distribution

Empowering Employees

Having to spend less time on manual tasks and paperwork enables HR staff to work more closely on initiatives that directly improve employee engagement and morale—something not every HR company can provide.

Our previous provider had no options for empowering the employee to manage their personal data. This all frees us up to handle our employee’s needs on a more personal level and create a sense of employee engagement within our organization. The technology to make being employed with you easier is a big recruiting tool.

Jan Farve, HR Director, Distribution

Customers resoundingly love Netchex
– year after year

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Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
Netchex HR & payroll technology

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

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Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

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Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

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Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

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Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

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Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

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Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

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Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

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Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

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With top-ranked technology and better customer service, discover what Netchex can do for you