Merchants FoodService | Netchex | Case Studies

About Merchants FoodService

Founded in 1904, Merchants FoodService has grown into one of the largest FoodService distributors in the U.S. with operations in 12 states. Over the past 8 years, HR Director Jan Farve has built the HR department into multiple employees in-house and in their distribution centers.

Based In:
Employee Count:
800 (Peak Season 15,000)
Previous Provider:
Optimum Employer Solutions

Personalization and Growth

Merchants FoodService needed a payroll and HR company that could not only provide for their exact current needs, but also grow alongside them in the future. They found that in Netchex.

“Having an HR technology company that could personalize our needs, completely sold us on Netchex,” said Farve. “The recent improvements such as the mobile app, performance management, and scheduler were all great ideas that we wanted to be a part of.”

Netchex Services

  • Payroll & Tax
  • Time & Attendance
  • Benefits Administration
  • Recruiting & Onboarding
  • Performance Management
  • Human Resources
  • Reporting & Analytics
  • COBRA Administration
  • Paycards

Saving Time and Money

he goal when using any form of technology in the workplace is to make jobs easier and increase profits. Not all HR technologies can deliver both; Netchex can.

“With Netchex, our payroll processing takes about 4 hours less a week and our benefit maintenance saves about 5-8 hours per week,” Farve revealed. “Not only will you save time, you will find features you can use that will make your life easier—even if you didn’t know you needed it.”

Empowering Employees

Having to spend less time on manual tasks and paperwork enables HR staff to work more closely on initiatives that directly improve employee engagement and morale—something not every HR company can provide.

“I had pretty much“Our previous provider had no options for empowering the employee to manage their personal data,” said Farve. “This all frees us up to handle our employee’s needs on a more personal level and create a sense of employee engagement within our organization. The technology to make being employed with you easier is a big recruiting tool.”

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