Sea Mist Oceanfront | Netchex | Case Studies

About Sea Mist Oceanfront

Sea Mist Oceanfront Resort Hotel is the ideal lodging location for travelers to Myrtle Beach. Casual, fun, and convenient, this 15-acre oceanfront playground has rooms, bungalows, suites, and cottages surrounded by a variety of onsite amenities, including a 3,800 square foot wading pool, miniature golf, multiple restaurants, water park, pools, jacuzzis, and more.

Based In:
South Carolina
Employee Count:
Previous Provider:

Life Before Netchex

Before switching to Netchex in 2018, Sea Mist Oceanfront’s human resources department, which consists of a payroll administrator, an assistant, and the Human Resources Director, was using Paychex. With only three employees handling everything related to recruiting, hiring, onboarding, benefits, and more, they realized the Paychex system just couldn’t handle integrating all of these processes. As a growing business with over 140 employees, more systems needed to be in place for compliance, regulation, and consistency throughout Sea Mist’s processes and policies.

Netchex Services

  • Payroll & Tax
  • Employee Self-Service
  • Manager Self-Service
  • NetGuide
  • NetBenefits
  • Time & Attendance
  • NetRecruiter
  • NetInsight
  • NetCOBRA
  • E-Verify
  • ACA Central

Why We Were (And Are) The Best Solution

As a big tourism attraction in Myrtle Beach, Sea Mist goes through peak times of year when they need to make seasonal hires to accommodate for the crowds. After switching to Netchex, Sea Mist now has the capabilities to streamline their recruiting, hiring and onboarding process when bringing these new hires in for the busy season.

Sea Mist starts by using NetRecruiter, our powerful applicant tracking system that streamlines the recruiting, interviewing, and candidate scoring process. They can handle and monitor job posting and resume management, as well as shared communications between relevant departments to ensure everyone has a say in the decision. Online background checks, interview evaluations, and powerful insights into candidate scoring guarantees that Sea Mist is making the best hiring choice.

“Netchex is much more of a unified platform than Paychex. I love that once information is entered in Netchex, it flows into all other areas of the system. We’re able to get a much more robust system at the same price we were paying for Paychex.”
Lorraine Ammons,
Human Resources Director

Once they’ve found their perfect candidate, the new hire’s information is seamlessly transferred over to NetGuide, our onboarding and employee life-cycle management platform. From hire to retire, NetGuide handles everything, including compliance for state and federal forms, nondisclosure and privacy agreements, and the ability to upload custom employee handbooks and policies to distribute to new hires. Their new hire information is pushed into the Netchex system instantly, with complete information management from the start of employment to the end.

After the new hire is onboarded and ready to go, next is getting them enrolled in their benefits plan. With NetBenefits, you’re guaranteed to have happier and healthier employees with our effortless enrollment and uncomplicated benefits solutions management. Our people-centric portal gives your employees the ability to manage their compensation statements, life-change management, plan usage metrics and self-service enrollment. The addition of Netchex COBRA administration keeps Sea Mist fully compliant with reporting, tracking and HIPAA certificates, ensuring their employees don’t have to worry about the loss of benefits when they are in between jobs.

Unmatched Service Experience

The switch not only benefitted Sea Mist from a product integration and efficiency standpoint, but also in their customer service and support experience. When asked what her favorite part of working with Netchex is, Lorraine states, “Service, definitely. There is always someone to answer a question.”

At Netchex, our clients aren’t just given one service associate to handle their account – running the risk of a lack of service when they’re out of the office. There are no 1-800 numbers or call centers constantly transferring you from one representative to another. At Netchex, you’re given a team of FPC certified service associates who are ready to answer your email or call with a smile, and the knowledge to get it done in a timely manner. Netchex’s service team is consistently rated higher than our competitors and the numbers don’t lie.

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