Sea Mist Oceanfront | Netchex | Case Studies

Sea Mist Oceanfront

A more holistic solution that is scalable with the growing needs of the business

Based In

South Carolina

Industry

Hotel/Hospitality

Employe Count

150

Previous Provider

Paychex
Sea Mist Oceanfront

6,500+ organizations trust Netchex

188 Mills
Access Heatlh LA
Applebees
Avala
Baywood Hotels
BK Corrosion
Camp Gladitor
CFAN
Diversified Healthcare
Eight oCLock Coffee
Fidelity Bank
Goodwill
IHOP
JM Test Systems
Money Hill Plantation
Northwest X Southern
Slim Chickens
Stone Strength Systems
Taco Bell

About Sea Mist Oceanfront

Sea Mist Oceanfront Resort Hotel is the ideal lodging location for travelers to Myrtle Beach. Casual, fun, and convenient, this 15-acre oceanfront playground has rooms, bungalows, suites, and cottages surrounded by a variety of onsite amenities, including a 3,800 square foot wading pool, miniature golf, multiple restaurants, water park, pools, jacuzzis, and more.

Life Before Netchex

Before switching to Netchex in 2018, Sea Mist Oceanfront’s human resources department, which consists of a payroll administrator, an assistant, and the Human Resources Director, was using Paychex. With only three employees handling everything related to recruiting, hiring, onboarding, benefits, and more, they realized the Paychex system just couldn’t handle integrating all of these processes. As a growing business with over 140 employees, more systems needed to be in place for compliance, regulation, and consistency throughout Sea Mist’s processes and policies.

Why We Were (And Are) The Best Solution

As a big tourism attraction in Myrtle Beach, Sea Mist goes through peak times of year when they need to make seasonal hires to accommodate for the crowds. After switching to Netchex, Sea Mist now has the capabilities to streamline their recruiting, hiring and onboarding process when bringing these new hires in for the busy season.

Sea Mist starts by using NetRecruiter, our powerful applicant tracking system that streamlines the recruiting, interviewing, and candidate scoring process. They can handle and monitor job posting and resume management, as well as shared communications between relevant departments to ensure everyone has a say in the decision. Online background checks, interview evaluations, and powerful insights into candidate scoring guarantees that Sea Mist is making the best hiring choice.

Netchex is much more of a unified platform than Paychex. I love that once information is entered in Netchex it flows into all other areas of the system. We’re able to get a much more robust system at the same price we were paying for Paychex

Lorraine Ammons, Human Resources Director, Hospitality

Once they’ve found their perfect candidate, the new hire’s information is seamlessly transferred over to NetGuide, our onboarding and employee life-cycle management platform. From hire to retire, NetGuide handles everything, including compliance for state and federal forms, nondisclosure and privacy agreements, and the ability to upload custom employee handbooks and policies to distribute to new hires. Their new hire information is pushed into the Netchex system instantly, with complete information management from the start of employment to the end.

After the new hire is onboarded and ready to go, next is getting them enrolled in their benefits plan. With NetBenefits, you’re guaranteed to have happier and healthier employees with our effortless enrollment and uncomplicated benefits solutions management. Our people-centric portal gives your employees the ability to manage their compensation statements, life-change management, plan usage metrics and self-service enrollment. The addition of Netchex COBRA administration keeps Sea Mist fully compliant with reporting, tracking and HIPAA certificates, ensuring their employees don’t have to worry about the loss of benefits when they are in between jobs.

Unmatched Service Experience

The switch not only benefitted Sea Mist from a product integration and efficiency standpoint, but also in their customer service and support experience. When asked what her favorite part of working with Netchex is.

Service, definitely. There is always someone to answer a question.

Lorraine Ammons, Human Resources Director, Hospitality

At Netchex, our clients aren’t just given one service associate to handle their account – running the risk of a lack of service when they’re out of the office. There are no 1-800 numbers or call centers constantly transferring you from one representative to another. At Netchex, you’re given a team of FPC certified service associates who are ready to answer your email or call with a smile, and the knowledge to get it done in a timely manner. Netchex’s service team is consistently rated higher than our competitors and the numbers don’t lie.

curve-svg

Customers resoundingly love Netchex
– year after year

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

Group-1
Group
sourceforge_fall_2023 (2)
tech-cares-2023-flat-1 (1)
software advice frontrunners
GetApp
Capterra Shortlist 2023 (1) 1

Discover why thousands of businesses
trust Netchex

Hear directly from our clients how Netchex’s HR solutions have led to countless customer success stories.

Testimoinail1
“If you have a good team behind you, HR is not that complicated. And Netchex is that good team. They go over and above. It’s been tremendous for our business.”

Mallory Mele

Owner of Mele Printing

Explore the benefits of
Netchex HR & payroll technology

Our technology is simple to use and quick to learn, yet robust enough to run your entire business. Manage the employee experience-from recruitment to retirement-with a comprehensive, single sign-on Human Resource software platform.

Payroll and Tax

Payroll & tax

Get employees paid faster. File taxes automatically. Everything accurate and on time. Love your payroll with flexible pay options and greater accessibility.

Learn more Arrow
Time & Attendance

Time & attendance

Track attendance, collect hours worked, and submit and approve PTO. Create and share employee schedules effortlessly.

Learn more Arrow
Benefits Administration

Benefits administration

Employee benefits made easy, straightforward, and worry-free. Empower employees to better control their benefits coverage.

Learn more Arrow
Recruiting & Onboarding

Recruiting & onboarding

An applicant tracking system with built-in intelligence combined with an innovative onboarding platform improves and simplifies your entire hiring process.

Learn more Arrow
Learning Management

Learning management

Get new hires up-to-speed. Update compliance. Diminish skill gaps and develop your workforce with consistent online education.

Learn more Arrow
Performance Management

Performance management

Set and track employee goals. Analyze and compare results. Make conducting performance reviews better with easier workflows and improved data.

Learn more Arrow
Employee Engagement

Employee engagement

Promote employee recognition. Gather impactful feedback. Facilitate better communication, stronger company culture, and a greater sense of purpose.

Learn more Arrow
Human Resources

Human resources

Critical data instantly. Support teams at the ready. Better communication, education, and engagement through improved HR workflows.

Learn more Arrow
Reproting & Analytics

Reporting & analytics

Critical data instantly and accurately. Uncover and share impactful insights. Customizable reports put a personalized spin on analytics.

Learn more Arrow

With top-ranked technology and better customer service, discover what Netchex can do for you